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Welcome to Site Management Amy Thompson. Agenda I.Foundation Introductions Setting the Session Agenda II.Site Management Principles III.Site Management.

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Presentation on theme: "Welcome to Site Management Amy Thompson. Agenda I.Foundation Introductions Setting the Session Agenda II.Site Management Principles III.Site Management."— Presentation transcript:

1 Welcome to Site Management Amy Thompson

2 Agenda I.Foundation Introductions Setting the Session Agenda II.Site Management Principles III.Site Management – Skills, Systems, and Support IV.Close

3 Planning Well-documented, annual needs assessment that involves the community and partner sites; Involves and gets buy-in from all stakeholders in project planning and development; Works with stakeholders to develop innovative strategies for meeting identified need as program develops and needs change; Has a written position description for the various volunteers positions, developed in partnership with sites Works with, trains, and provides all sites the information needed to create a common understanding around outcomes and measurement;

4 Planning Sites provide incremental in-kind and cash resources, as outlined in agreement; Has a written description of the qualities of an "ideal partner site" based on community needs and program activities, with a written, strategic partner site recruitment and selection plan, developed in conjunction with stakeholders, that leads to a diversity of sites; Selects site partners that are consistent with goals, values, vision, and mission of program, demonstrate a clear commitment to and understanding of national service, and are willing to work within parameters of national service program; Partnerships must be Win-Win –conduct partner assessments that look at what sites want and need to be happy and successful; Program and sites are accessible and appealing to a broad range of potential volunteers including a comfortable atmosphere and welcoming staff;

5 Planning Provides a list of partner sites and descriptions of why each was chosen and how they contribute to the program; Has written, collaboratively-developed partner site agreements that include thorough understanding of program, roles, responsibilities, expectations, policies, procedures, outcomes and agreements; Program and sites identify and remove potential barriers to active involvement of people with disabilities and provide reasonable accommodations as necessary; Utilizes stakeholders to promote and solicit ideas about enhancing cultural competency and inclusion within the program; Assure That Sites are Steeped in National Service - Sites display openly and proudly national service identification and signage, demonstrating their commitment to national service; and Sites provide volunteers with appropriate work/personal spaces to perform service as agreed upon in site agreement

6 Support Carries out written systems to collect and report on data, including roles, responsibilities and expectations of all sites. Does not request data that is not essential to program; Reports evaluation data to sites, provides feedback opportunities, uses data and feedback to inform decisions, assess effectiveness, improve quality, and manage the program; Train early and often - hold pre-service site training, ongoing trainings and meetings, with site partners to increase knowledge/skills and voice concerns and suggestions; Carries out diversity training/activities to enhance cultural competency and inclusion among staff, sites, members, volunteers, and other stakeholders; Implements innovative ways to maintain ongoing communication, ensuring that language used is understood and explained (acronym free);

7 Support Sites include volunteers in host agency's activities, trainings, and events, interweaving volunteer activities in site's overall calendar, with clear documentation of expected service days and training; Establish relationships with your sites - sites and program organization demonstrate continuing partnerships that extend beyond the collaboration agreement; Program and sites carry out written systems and procedures to monitor, support, evaluate, provide written and verbal feedback, and receive written and verbal feedback to and from sites; Establish a peer mentoring system that supports the sharing of effective practices and development of site staff; and Program and sites create and carry out, as applicable, a written procedure for addressing site non-compliance.

8 Recognition Catch your sites doing something good - carry out a process to internally and externally recognize partner site accomplishments, including community impact that meets and exceeds agreed upon expectations; and Demonstrate enthusiasm year round and bring it out in your partner sites and volunteers..

9 Site Management Flow Chart SYSTEMS SUPPORTSKILLS

10 Primary Needs Programs Results Sites Dependability Members Make a Difference

11 Thank You and Good Luck! Amy Thompson CAC Consulting

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