1. User requirements for and concerns about a European e-Infrastructure Steven Newhouse, Director

2. © 2 Background Experience in academic HPC provision As researcher, developer and service provider UK e-Science programme since inception 2001-2004 LeSC Technical Director 2004-2006 OMII Deputy-Director 2006-2007 OMII-UK Director Open (& Global) Grid Forum Active in scheduling and OGSA working groups Area Director for Applications (standards)

3. © 3 Why OMII? Requirements emerged mid-programme Dealing with the software legacy from projects Installation effort was turning away new users Stability & support needed to encourage adoption Solution Import industrial engineering & testing expertise Fund development beyond research prototypes Provide integrated supported release of software

4. © 4 Manchester Southampton Edinburgh University of Manchester Electronics and Computer Science University of Edinburgh European Bioinformatics Institute The OMII-UK Partnership Cambridge Southampton: 14 FTEs Manchester: 9 FTEs Edinburgh: 8 FTEs Community: ~8 FTEs

5. © 5 Our Mission… OMII-UK aims to provide software and support to enable a sustained future for the UK e-Science community and its international collaborators Promote the use of good-quality open-source software Reduce the risk of moving to new e-infrastructure world Recognise distinct user communities: by domain and function

6. © 6 Software for Science from Science Fund short-term open-source community development work Responsive mode Specific Calls Support consolidation from one project to enable reuse in others (NB: Not research) Increase confidence & accelerate adoption of open-source software

7. © 7 Perspectives on the future Two studies on user requirements July 2004: 25 Conversations with e-Science users (The Roadtrip) With Jennifer Schopf Autumn 2006: Study of User Priorities for e-infrastructure for e-Research With Jennifer Schopf, Andrew Richards, Malcolm Atkinson The changing face of UK e-Science The need to deliver on Science goals Technology is necessary but not sufficient

8. © 8 The Roadtrip: What We Found Need for Training Complexity for little benefit Need for simple & usable Security Mishandling of certificates, firewalls, data integrity Functionality Jobs: OK but issues around error detection & handling Files: GridFTP (& RFT) Not: Registries, Discovery, Brokering, Migration, Accounting Tools: Simple, Composable, Installable, Stable, APIs Operational Infrastructure: Builds & Installation verification

9. © 9 SUPER: Major Common Topics Distributed file management and policy Tools to support dynamic Virtual Organisations Long-term project support: Tools, services, training and consultancy Provision of authentication, software licensing, and reliable consistent environments User Interaction with e-infrastructure services

10. © 10 Have things improved? Fewer concerns about jobs more on files An understood problem? Fewer issues on installing software More use of provided infrastructure? Not the same issue as two years ago Stopped complaining and just living with it?

11. © 11 BUT… Why are there no happy users…? Well there are some… the one-eyed kings! But generally the backlash is in progress… Why has e-Infrastructure not been universally adopted? Pioneering projects & communities have had success Required dedicated non-trivial levels of support The current complexity is a barrier to adoption & deployment

12. © 12 European Grid Infrastructure It is more than just operational concerns It is more than just federated management It is only about the users and the science they can do It must be easy for them to migrate to this infrastructure

13. © 13 How are users going to access the EGI? Programmatic interfaces e.g. Java,.NET, C/C++ Command Line Tools e.g. Windows, UNIX, OSX Scripting environments e.g. Perl, Python, Matlab, BASH Portals GUIs e.g. Tools, workflows

14. © 14 How are users going to be supported? Good support costs effort Cannot just be left to mailing lists and wikis Training and education This is a new way of working Consultancy and advice Flexible response dependent on the question From: Email  F2F  Embedded Engineer

15. © 15 How are users going to collaborate? Web 2.0 is the solution… What was the question? Need to share resources & artefacts Resources: Job execution, File movement, … Artefacts: Workflows, files, … User centric virtual organisations The resources I have access to: University, NGI, person I met in the pub last night!

16. © 16 e-Infrastructure Requirements To justify investment it has to be for all researchers Core programme covers all research councils It has to be usable by all researchers No need to be ace Java programmer Has to be deployable Easily installed into local environments It has to be open to all Open to use & to contribute  Standards

17. © 17 Software is a facility It needs investment It needs to be sustained It needs to be supported It is not just about middleware… but software It needs multiple providers around standards Recognised by OMII-UK, OMII-Europe, OGF

18. © 18 Summary Acknowledgements SUPER: Jennifer Schopf & Malcolm Atkinson More Information: Web: www.omii.ac.ukwww.omii.ac.uk Contact: support@omii.ac.uksupport@omii.ac.uk Mail: director@omii.ac.ukdirector@omii.ac.uk