1. RLT-MS HSE-MS Hydrocarbon MS Asset MS Administration MS RMS - GOVERNANCE Current Owners Willem Schoeber/OG Pieter Hoek SCITE Niels Sopnel GAME PSI Tim Hake Business Control Framework SAP-HR CPPM Interfaces Chemical Standards Tim Hake

2. We are clock builders, not time tellers Operationa l Excellence Objective & Scope Organization, Authority & Responsibility Standards & Procedures Implementation & Performance Monitoring Audit Management Review Control, Correction or Improvement Leadership & Commitment Customer Relationship Planning Tools Market Demand & Development Product Quality Shutdown Planning Short Term Planning Stock Management Price Risk Management Contingency Planning Crude & Feedstock Acquisition Jetty & SBM Scheduling Energy & Loss Management Manage Process & Utilities Manage Oil Movements Marine Activities Primary Distribution Reliability Management Process Risk & Reliability Management Equipment & Piping Monitoring Management of Plant Changes Operating Windows Equipment Failure & Corrective Action DCS & Software Management Instrumented Protective Functions Control of Engineering Documents Relief Valve Testing Policy on Life Cycle Costs Shutdown Planning Effective Maintenance Planning Contractor Competency Assurance Electrical Equipment Integrity Financial & Internal Audit Services Costs, CAPEX & Working Capital Management Competence Assurance & Training Contracting & Procurement Organizational Development IT Management HR & Organizational Support Management of Change Security Management Policy & Strategic Objectives Organization & Accountabilities Risk Management Planning & Procedures Implementation, Performance Monitoring Corrective Action Audit Management Review RLT-MS HSE-MS Hydrocarbon MS Asset MS Administration MS The Glue Built to Last RMS – SAME WAY, BEST WAY! ISO 9001 (2000)

3. PROJECT PLAN

4. FEEDBACK BOARD