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Alex@coman.orgAlex@coman.org Tel:(972)3-510-1768 -1- Fax:(972)3-516-8960www.coman.org ARENAwww.coman.org Quality Management Copyright 2001 Dr.Alex Coman The ARENA Genome: Harmonic Strategic Planning Arena Layers: Corporate, Business Function- Define Hierarchy Refinement Stages: Arena, Focus, Action Create Strategy Functional Arena Arena actors: Partners, Threats; Current, Future Tailored Patterns. Corporate Layer: Portfolio Businesses Maximize Value Function Layer: Process, Project and Product Agile value drive Business Layer: Positioning Products by Market Strategy
Alex@coman.orgAlex@coman.org Tel:(972)3-510-1768 -2- Fax:(972)3-516-8960www.coman.org ARENAwww.coman.org Quality Management Copyright 2001 Dr.Alex Coman Classical Operations Paradigm: Machine Metaphor Master Schedule Scientific Management: Unfreeze, change, freeze Operations Managers Quality Controllers C3I, MRP, MRPII, ERP, ERM Arena Pattern: Push. Division: Management vs. Operation Focus: Efficiency, AOQL Action: Scientific Management, Capacity Balancing Resource A Resource B Quality Control Functional Arena: Assembly Line: Navy Multiple suppliers Push methodology LTPD β Multiple Suppliers: SCM (Eur:800-2,000 Ford: 1,600) Process Definition & Improvement Demand Forecast Resource C AOQL α Customers CRM Buffer
Alex@coman.orgAlex@coman.org Tel:(972)3-510-1768 -3- Fax:(972)3-516-8960www.coman.org ARENAwww.coman.org Quality Management Copyright 2001 Dr.Alex Coman Total Quality Paradigm: Organic Metaphor Resource A Functional Arena: Group Technology Lean, Balanced Process Production: Pull/Kanban methodology, Focus on Setup Reduction Quality: Kaizen, Taguchi, Group technology, Circles, QFD, Ringii, Robust Design Strategy: Promotion, expansion, Zeibatsu, Hoshin Kanri WIP Buffer Resource B WIP Buffer Supplier (160-300) Buffer JIT, JIP Poka Yoke Kanban Pull: Local Control Kareitsu Kanban Keizen Customers Finished Goods Buffer Resource C QFD Keizen Arena Pattern: Pull. Group technology. Focus: Process, perfection Action: Continuous improvement.
Alex@coman.orgAlex@coman.org Tel:(972)3-510-1768 -4- Fax:(972)3-516-8960www.coman.org ARENAwww.coman.org Quality Management Copyright 2001 Dr.Alex Coman Management-By-Constraints Paradigm: Mixed Strategy QA Drum-Buffer-Rope: Pull & Push Gating: Kit,WIP C Components: Auction Rope: PullPush Functional Arena: Lean Process Drum-Buffer-Rope Complete Kit Customers Constraint Definition Constraint B : Drum A Components: 2-3 Suppliers JIT, JIP QFD WIP Buffer Control Cycle Resource A Control Cycle Resource C Constraint Management Cycle Define the Goal Identify proper Measures: 6 Identify the systems constraint Arena Pattern: DBR = Push + Pull Focus: Throughput/Constraint Unit. Action: Managed constraint, Distributed quality.
Alex@coman.orgAlex@coman.org Tel:(972)3-510-1768 -5- Fax:(972)3-516-8960www.coman.org ARENAwww.coman.org Quality Management Copyright 2001 Dr.Alex Coman Management-By-Constraints: Elta Warehouse Kit Preparation Supervisor Processing Lacquering Electronic Testing Lab Customer Quality Inspection Quality Assurance Shipping Warehouse Kit Preparation Processing Kit Preparation Processing Electronic Testing Lab Customer Quality Inspection Shipping
Alex@coman.orgAlex@coman.org Tel:(972)3-510-1768 -6- Fax:(972)3-516-8960www.coman.org ARENAwww.coman.org Quality Management Copyright 2001 Dr.Alex Coman Supply-Chain Management - SCM South Korea: Spinning Five Tai sewing workshops Shipper Distributor Japanese plant in Guangdong China: zippers Customer European fashion designer Orders thousands of Garments (Virtual Firm) Manual transactions: Rail company settlements Electronic-Data-Interconnect Micro payments B2B: Web SCM Agility: Value Net Li&Fung: 3,600 employees in 37 countries: Logistics Requirements: (Transaction Cost) Structure: encapsulation Information: Infomediaries, Baldrige/ISO/GMP Authentification Legal: taxation, enforcement Li&Fung
Tel:(972) Process Management Copyright 2002 Dr.Alex Coman Classical Management: Machine Metaphor No Quality:
Tel:(972) Fax:(972) www.coman.org ARENAwww.coman.org Management-Of-Technology Copyright 2001 Alex Coman.
TelFax:(972) ARENAwww.coman.org Management-Of-Technology Copyright 2001 Alex Coman The ARENA Genome:
8 - 1 Copyright © 2006, The McGraw-Hill Companies, Inc. All rights reserved.
Dr K. ROUIBAHChapter 11 (QM 240) / dept QM & IS1 Chapter 11 Objectives How do enterprise systems provide value for businesses? How do supply chain management.
1 Slides used in class may be different from slides in student pack Managerial Briefing 13 Enterprise Resource Planning Systems Enterprise Resource Planning.
Chapter CHAPTER EIGHT OVERVIEW SECTION 8.1 – OPERATIONS MANAGEMENT Operations Management Fundamentals OM in Business IT’s Role in OM Competitive.
Georgijs Buklovskis Member of the Board Association for Business Efficiency, Latvia Plant manager Brabantia Latvia Ltd. BMDA conference, Rīga, May, 8th,
Supply Chain Management Systems Lindsey Palmiotto Deanna Nicastro.
ERP, CRM, SCM Source: O’Brien, James. Introduction to Information Systems, 12e, 2005.
INTRODUCTION TO SUPPLY CHAIN MANAGEMENT. What is a Supply Chain? A supply chain consists of the flow of products and services from: Raw materials manufacturers.
Introduction to Materials Management MGMT Operating Environment Government Economy Competition Quality Order qualifiers Order winners.
8 - 1 Copyright © 2006, The McGraw-Hill Companies, Inc. All rights reserved. Enterprise Business Systems Chapter 8.
Efficiency-Responsiveness Framework of Supply Chain MatchMismatch Match Functional ProductInnovative Products EfficientSupply Chain ResponsiveSupply Chain.
1 Supply Chain Management Definition an integrative approach, consists of all stages involved, directly or indirectly, in fulfilling customer requests.
-1- FAST:Focused-Arena-Strategy Copyright 2002 Alex Coman Arena Layers: Corporate,
Developing a E-Business Strategy Patterns of Entrepreneurship Chapter 10.
Logistics Strategy & Implementation Chapter 2. THE DEFINITION OF LOGISTICS Logistics has come a long way since the 1960s. Logistics is the flow of material,
Copyright © 2004 by South-Western, a division of Thomson Learning, Inc. All rights reserved. Developed by Cool Pictures and MultiMedia Presentations Copyright.
5 © The McGraw-Hill Companies, Inc., 2002 McGraw-Hill/Irwin 5 5 Slide 5-1 Target Costing,Theory of Constraints, and Life-Cycle Cost.
Supply Chain Management 1. What is a supply chain? What is supply chain management? What questions need to be answered/ decisions need to be made when.
Supply Chain Logistics Management Chapter 2: Lean Logistics.
CIS 429—BUSINESS INFORMATION SYSTEMS Chapter 3: Strategic Initiatives for Implementing Competitive Advantages.
Syed Mozaffar Adnan Jami MBA(IBA), BS(NED) Principal, Karachi Institute of Management and Sciences Syed Mozaffar Adnan Jami MBA(IBA), BS(NED) Principal,
Page 1 Lean Manufacturing Andrew W. Dalziel Product Director - SCM Intentia International
McGraw-Hill/Irwin Copyright © 2008, The McGraw-Hill Companies, Inc. All rights reserved.
Chapter 8 McGraw-Hill/Irwin Copyright © 2011 by The McGraw-Hill Companies, Inc. All rights reserved. Operations Management and Supply Chain Management.
Key Concepts of Supply Chain Management Chapter – 1.
1 ERP Systems. 2 Enterprise Resource Planning (ERP) Systems Defined Enterprise Resource Planning Systems is a computer system that integrates application.
Coordinated by :M. Abu Nahle Gathered from : www. en.wikipedia.org Supply Chain Management.
Business in Action 6e Bovée/Thill Production Systems Chapter 9.
ISQA 407 Introduction to Global Supply & Logistics Management Winter 2012 Portland State University.
11 Lecture Enterprise Applications and Business Process Integration.
ICS321 – Management Information Systems Dr. Ken Cosh.
Enterprise Resources Planning (ERP) Definition 1 Enterprise Resource Planning A method for the effective planning and controlling of ALL these sources.
CHAPTER 1 INTRODUCTION TO SUPPLY CHAIN MANAGEMENT Principles of Supply Chain Management: A Balanced Approach Prepared by Daniel A. Glaser-Segura, PhD.
Supply Chain Management Group 8 Amanda Williams Chris Lemley Ian Carr Clay Garrison Alvaro Suarez.
Production Components Materials Inventory Time & Costs Production Systems.
1568acgproposal.ppt 1 Atlanta OAUG June 19, 1998 Supply Chain Management Tim Boyle, CFPIM, CPM AnswerThink Consulting Group, Inc.
Production Logistics and ERP Chapter 6. Production Logistics Increased competitive pressures on production processes due to: –Shorter product development.
1 CAPACITY PLANNING (Chapter 6) How capacity is measured. p. 221 Capacity utilization = Avg output/Max capacity 221 Capacity planning over ST/MT/LT Factors.
1 OPERATIONS MANAGEMENT (Chapter 1 and class discussion) Operations –Functional area like marketing or finance –It is considered a line function –Includes.
Supply Chain 1. 2 Creation and delivery of Products and Services Operations is about the creation of a product or service which adds value to the consumer.
© 2004 Prentice-Hall, Inc. 3-1 Chapter 3 Supply Chain Drivers and Obstacles Supply Chain Management (2nd Edition)
Supply Chain Management Lecture 9 – Lean and Agile Alexa Kirkaldy.
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