2. Performance Review H1-2000-2001

3. 2 Snapshot Retail Banking Corporate Banking Performance Indicators US GAAP Contents

4. 3 H1-2000 Snapshot  Net Profit up 59% YoY  Net interest income up 154%  Cost of deposit < 8%  Core Fee income doubles  Customer accounts reach 1.2 mn (0.65 mn)  NRI accounts cross 40,000 (23,400)  ATMs cross 310 (175) (Figures in brackets are as of 31st March 2000))  Infinity accounts reach 2,66,000 (1,10,000)  PPA relationships increase to 2500 (950)  No. of credit cards reach 69000 (10,656)  Corporate assets relationships reach 968 (852)  CMS relationships reach 282 (254)

5. 4 H1- 2000 Snapshot (contd.)  Higher infrastructure and new products expenditure for retail business  Decline in Trading Income  Cost to Income Ratio increases to 52%  Adverse Mark-to-market impact  Higher loan loss provisioning

6. 5 Business Levels Rs. million Savings deposits up by 207% Composition of demand deposits increases due to retail thrust Retail deposits constitute 48% of total deposits Customer accounts increases to 1.26 mn from 0.65 mn in March 2000

7. 6 Summary Ratios (Indian GAAP) *: Not annualised

8. 7 Snapshot Retail Banking Corporate Banking Performance Indicators US GAAP Contents

9. 8 Growth in Customer accounts 637,000 1,245,000 31.3..2000 30.09.2000 95% growth

10. 9 Growth in Retail deposits Rs. 30,570 mn Rs. 46,840 mn 31.3.200030.9.2000 53% growth

11. 10 Share of Retail deposits in Total deposits Retail Corporat e

12. 11 Channel Growth Call Centre ATMs Branches

13. 12 Growth in Registration for channels Telephone banking Mobile Banking

14. 13 New Product Launches

15. 14 NRI Services 1,600 Money2India remittances received for total value of USD 6.50 million 8,000 On line accounts opened Total NRI deposits Rs. 5,380 mn 31.03.200030.09.2000 Rs.8,020 mn

16. 15 Other initiatives B2C initiatives 24 billers registered till date across 11 cities Tie up with 10 shopping malls Third party distribution 9% GOI Relief Bonds Mutual Funds on the Net - Tie up with 6 Mutual Funds

17. 16 Snapshot Retail Banking Corporate Banking Performance Indicators US GAAP Contents

18. 17 Initiatives taken Revised Loan Policy put in place. 90 % of Incremental Assets rated A & above. Rating Exercise: All new accounts approved only after rating. 80% of asset Exposure re-rated under new rating model. Entire CMS & Corporate treasury instruments relationships rated. Bankers to NSE. Capital Market Segment Launched. Institutional Group, SBG, and ABG created. Risk participation in L/Cs. Entry into all major oil refinery accounts

19. 18 Initiatives taken (contd.) Dividend warrant business added to suite of CMS services - 79 issues, value Rs.12,011 mn, average float Rs. 300 mn Roll out of Corporate related agricultural funding products - 4 corporates, 5000 borrowers, Rs. 550 mn exposure approved. Corporate Vendor/ Dealer funding products with 12 corporates, 215 dealers, Rs. 130 crores exposures approved. Tie-up with 5 Vortals for B2B services.

20. 19 Incremental Market share in Assets

21. 20 Rs. million Core Fee Income

22. 21 Assets: Industry-wise - Top 10: Sept 30, 2000

23. 22 Snapshot Retail Banking Corporate Banking Performance Indicators US GAAP Contents

24. 23 Balance Sheet: Liabilities Rs. million

25. 24 Balance Sheet: Assets Rs. million

26. 25 H1 Operating Profit Net interest income up by 155% (YoY) Core Fee income doubles Operating Profit up by 62% Rs million

27. 26 H1 Profit Statement Net profit up by 59% Operating Profit up by 62% YoY Rs. million

28. 27 Q2 Operating Profit Rs. million

29. 28 Q2 Profit Statement Rs. million

30. 29 Interest Spread On advances Increasing exposures to higher rated corporates Increase in short-term loans based on tenor based PLR Increase in exposure under Multi Currency Credit Reduction in yield due to interest derecognition On deposits Increase in demand deposit composition

31. 30 Snapshot Retail Banking Corporate Banking Performance Indicators US GAAP Contents

32. 31 Income Statement: US GAAP Net income down due to MTM losses on Trading Rs. million

33. 32 Reconciliation of net income - US GAAP Rs. million

34. 33 Thank You