1. Dr. Barry Kirwan, EUROCONTROL barry.kirwan@eurocontrol.int Safety Culture Seminar introduction

2. March 5th, 200111th Symposium on Aviation Psychology, March 5-8, 2001, Columbus, USA 2 Overview What is ATM? Why European ATM needs Safety Culture Why we need Safety Intelligence A Strategic Vision

3. Safety Culture: 1986 - 2010

4. March 5th, 200111th Symposium on Aviation Psychology, March 5-8, 2001, Columbus, USA 4 ATM Demo(s)

5. Air Traffic: Safety Under Pressure Recent accidents involving ATM Increasing traffic (capacity) Advanced systems (2014 - 2030) Keep ATM safe Anticipate & Resolve Problems Learn before accidents occur

6. March 5th, 200111th Symposium on Aviation Psychology, March 5-8, 2001, Columbus, USA 6 Why European ATM Needs Safety Culture Past –ATM is still very safe, but we have had accidents, and we still have incidents – no room for complacency –An ATM accident in Europe affects us all Present –Many pressures on current systems, including financial –Safety Management Systems (SMS) give us the competence to manage safety, but we must ensure the commitment Future –SESAR & Single European Sky bringing change –Traffic increases, increasingly diverse traffic and customers –Safety must adapt – requires leadership, motivation and a real belief in the importance of safety

7. March 5th, 200111th Symposium on Aviation Psychology, March 5-8, 2001, Columbus, USA 7 CANSO, FAA & EUROCONTROL Harmonising definitions and approaches in Safety Culture FAA-Eurocontrol White paper on Safety Culture – similar methods 2013Similar goals – all members surveyed by 2013 timeframe

8. March 5th, 200111th Symposium on Aviation Psychology, March 5-8, 2001, Columbus, USA 8 Safety Culture in European ATM Safety Culture Progress 2008 Key Completed 1st SC Survey SC Survey Planned/In Progress FR ES PT IE GB BE LU DE CH IT MT PL NO SE FI EE LV LT UA CZ SK AT SI HR BA ME RS RO MD BG MK AL GR TR AM GE AZ CY NL HU DK

9. EUROPEAN ATM SAFETY SAFETY CULTURE WORKSHOP Unleashing the Power of Safety Culture December, 2008 Rome Opening Address Mr. David McMillan Eurocontrol DG Keynote Speakers Paul Barron NATS UK CEO Sverre Qvale Avinor CEO Jose La Cerda NAV-P CEO Prof. Rhona Flin Aberdeen

10. March 5th, 200111th Symposium on Aviation Psychology, March 5-8, 2001, Columbus, USA 10 Safety Culture in European ATM Safety Culture Progress 2010 Key 2 nd Safety Culture Survey Completed 1st SC Survey SC Survey Planned/In Progress FR ES PT IE GB BE LU DE CH IT MT PL NO SE FI EE LV LT UA CZ SK AT SI HR BA ME RS RO MD BG MK AL GR TR AM GE AZ CY NL HU DK

11. March 5th, 200111th Symposium on Aviation Psychology, March 5-8, 2001, Columbus, USA 11 Safety Culture in European ATM Safety Culture Progress by end 2011 Key 2 nd Safety Culture Survey Completed 1st SC Survey SC Survey Planned/In Progress FR ES PT IE GB BE LU DE CH IT MT PL NO SE FI EE LV LT UA CZ SK AT SI HR BA ME RS RO MD BG MK AL GR TR AM GE AZ CY NL HU DK

12. March 5th, 200111th Symposium on Aviation Psychology, March 5-8, 2001, Columbus, USA 12 Why we need Safety Intelligence We are influenced by our peers, and by our leaders What the person at the top really thinks about safety is important These are smart, persuasive people We need them behind safety and safety culture, driving it forward, leading it. We need to understand their ways of working, their constraints, their value structures, and what they need to know about safety

13. March 5th, 200111th Symposium on Aviation Psychology, March 5-8, 2001, Columbus, USA 13 European ATM Safety Conference“Keeping Safety First: is that still achievable?” 27-28 October 2010 Hosted by SMATSA, Hotel Hyatt Regency Beograd, Serbia EUROCONTROL

14. March 5th, 200111th Symposium on Aviation Psychology, March 5-8, 2001, Columbus, USA 14 Strategic Vision By 2013 all of Europe will have engaged in Safety Culture. Each Air Navigation Service Provider (ANSP) will have a clearer and more comprehensive risk picture, and its entire staff, including the CEO and the Board, will be involved in keeping the industry safe. ANSPs will be sharing information and learning together how best to tackle existing and new problems in safety.

15. March 5th, 200111th Symposium on Aviation Psychology, March 5-8, 2001, Columbus, USA 15 Seminar Outline Day 1Day 1 Air Traffic Management (ATM) & the Need for Safety Culture & Safety Intelligence Safety Culture – History and Concept Safety Culture Survey Process Safety Culture in Practice – Workshop How Safety Culture Workshops ‘work’ Day 2 Questionnaire Feeback The Need for Safety Intelligence Safety Intelligence – Workshop Safety Intelligence Progress & Future Direction