1. Using Technology for Readiness and Success WCET 20 th Annual Conference November 8, 2008

2. Multiple Paths, Common Goal: Student Success Your Academic Journey at Metropolitan State University Carol Lacey (carol.lacey@metrostate.edu)carol.lacey@metrostate.edu

3. Starting Point: Hybrid FYE Metro 101 (Academic Journey) taught almost completely f2f with minimal online. Once weekly classes provide little opportunity for discussion/connection in between for entering students. Entering students find Metro State’s online orientation a dynamic learning experience. orientation Website for f2f/hybrid/online can improve individualization to meet students’ needs and improve students’ success and retention. Shared resources save time and $.

4. CTL/Metro State Partnership MNSCU’s (Minnesota State College and Universities) Center for Teaching and Learning (CTL) provides support for curricular innovation and improvement to address measurable outcomes (quantitative such as completion and retention rates, qualitative such as clearer assessment through application of competencies and rubrics. Curricular innovation and improvement based on framework of collaborative AND individual effort and creativity.

5. Starting Point: Students Digital natives (know a great deal about computers and technology): 51%Y/31%N D2L intro sparked interest in taking web- assisted or online course: 35%Y/28%N Come to class once a week Website points of interest (top 4) Communicate with instructor/classmates See grades online Ask questions or get information See due dates for assignments

6. Self Assessment LimitedDevelopingAdvancedProficientExemplary Learning Styles 0 5672 Time Management 24491 Reading Skills051042 Critical thinking 141240 Communi- cation skills 34491 Interests/goa ls 12693 Major/ programs 06843 (at start)

7. Starting Point: Faculty Mix of community and resident faculty Great variance in comfort/experience with online teaching and/or communication Teaching in very different ways-similar goals, but widely varying content Frustrations and concerns with how to meet needs of Power of You as well as other students Concerned about serious fail/withdraw/drop rate(<1/3)

8. Learning Outcomes Nature of higher education Learning styles, interests, Career exploration, major options Reinforce key academic skills: reading, writing, critical thinking, time management MSU values, processes, resources, complex and richly diverse community

9. Focus on Learning, Not Retention If students are learning, they will stay. Therefore, make sure students learn and KNOW HOW TO LEARN in their first year. Hybrid approach enhances student learning and connection to campus and colleagues and in the process, also improves student success and retention rates.

10. Process in a Nutshell MNSCU CTL grant support for master d2l course site with core course content, discussions, resource links, study and academic skills testing. Individualized (including syllabus, gradebook, dropbox) for fall 07 pilot. Revision with shared content vehicles, learning outcomes and rubrics for use in all sections by spring 09.

11. Pedagogy First Original plan focused on training faculty for hybrid and online teaching (few had any online teaching or learning experience).Training continues in fall ‘08. FYE teaching seminar: faculty shared best practices for teaching and assessing learning outcomes. Each faculty developed topical “vehicles” which all others can use. The truly collaborative effort strengthened course design and delivery overall.

12. Hybrid FYE Collaborative Improves consistency in learning outcomes and assessment Shares best practices, including curricular vehicles with specialized focus. Pedagogy first, technology follows

13. Curricular “Vehicle” Options Environment Immigration (links with Project Shine) Service learning (links with Project Shine and other service learning) Diversity Educational philosophy

14. Environmental Action Death in paradise: http://www.youtube.com/watch?v=C7cMihMeq3Y http://www.youtube.com/watch?v=C7cMihMeq3Y Personal emissions calculator (EPA): http://www.epa.gov/climatechange/emissions/ind_calculator.html EPA action steps: http://www.epa.gov/climatechange/wycd/actionsteps.html http://www.epa.gov/climatechange/wycd/actionsteps.html

15. Education Equity Savage Inequalities (Jonathan Kozol): http://www.youtube.com/watch?v=8mdlYaCjf2I http://www.youtube.com/watch?v=8mdlYaCjf2I Little Boxes of Levittown: http://www.youtube.com/watch?v=nynfGo6yg-4 http://www.youtube.com/watch?v=nynfGo6yg-4 Gender equity: http://www.youtube.com/watch?v=JRFHlw0iE_8 http://www.youtube.com/watch?v=JRFHlw0iE_8

16. Service Learning Resources Project Shine video: http://umconnect.umn.edu/p32071329 http://umconnect.umn.edu/p32071329 Learning to Life video: http://servicelearning.org/lsa/bring_learning/fullvideo.php http://servicelearning.org/lsa/bring_learning/fullvideo.php Service learning evaluation: http://servicelearning.org/instant_info/hot_topics/eval_assess/index.php http://servicelearning.org/instant_info/hot_topics/eval_assess/index.php

17. Sense of Community: Students Cohort class (one exception) built cohesiveness, community. FYE class had positive impact on retention (25/26 fall 07 students continued in spring 08- one transferred to MCTC). Class mixing FYE with other students would give more realistic experience of future class mix. Need to clarify D2L discussions vs. MySpace/IM communication style.

18. Sense of Community: Faculty Faculty receptive, if not ready to teach online. Faculty respectful of others in their community of colleagues. Hybrid course development drew out dynamic exchange, discussion and refining (IP) of best practices.

19. Power of You Lessons Learned Hybrid approach significantly improved retention/completion (almost all succeeded). Better coordination with summer orientation to reduce unneeded overlap Clearer focus needed on transition or high school/college distinctions POY students throughout FYE sections more realistic student-centered (schedules/future class experiences)

20. Next Steps Refine individual curriculum vehicles developed by faculty on topics of interest, adding dynamic multi-media resources Implement shared outcomes through D2L competencies and rubrics tool. Improve collaboration with university-wide Power of You efforts Improve student affairs/FYE communication and collaboration for all entering first-year students.

21. Teaching First Year Students What challenges do you face teaching first year students? What are you doing to improve their success/retention? Specific measures? Do you have special recruitment, tuition incentives and instructional delivery-such as cohorts- for low income high school graduates? What experiences have you had?

22. Montgomery Community College 25,000 trad. & non-trad. credit students Fall ’08 numbers 179 fully online & 65 blended sections 3427 fully online and 1044 blended enrollments 14% online and 22% blended 1 year > Fall ‘08 - 15% more F’s & W’s earned in online than in on ground courses.

23. Fall 2006 Research Community College online Course Retention and Grade Prediction Used readiness measures to predict success Identify at risk students Open enrollment setting Suggest interventions

24. Reasons for Departure Many, varied Different reasons for traditional/non- tradition students Online-on ground differences Essential to focus on those reasons where college can make a difference

25. Psychological Readiness Learner Autonomy Profile Autonomous, discipline, self directed, in control of learning, motivation, direction Findings – Psychological readiness is a good predictor of online course retention and of earning a grade of A, B, or C.

26. Technical Readiness Online Technologies Self-Efficacy Scale Having and being able to use necessary hardware and software The relationship between technical readiness and online course retention was insignificant and therefore not a good predictor of online course retention and not a good predictor of earning a grade of A, B, or C – contradicts two previous studies

27. Social Readiness Social Presence and Privacy Questionaire Social integration, social presence, privacy, social relationships, communication styles, feedback, immediacy Social readiness is a good predictors of online course retention and of earning a grade of A, B, or C.

28. Interventions at MC: Prior to Semester Start READI On-ground Orientation - Office of DL Online, on Demand Orientation - WebCT Virtual Orientation – Elluminate Online New Student Advising Session - eMap

29. Prior: Are you READI? Self assessment of reading speed and comprehension, technical skills, typing speed and accuracy, motivation, time management, self discipline 650 assessment – 1 st 3 months Available from DL homepage

30. Prior: On-ground Orientation Six sessions – afternoon and evening on each campus Registration from DL homepage Topics: how to get started in distance learning, navigating WebCT resources, library skills, and practice on the computer.

31. Prior: Orientation to Online Learning WebCT demo site Available from DL homepage Topics include: The Basics, Study Skills, Getting Ready, Communication, WebCT, Learning Styles, Getting Help, Microsoft Office Tutorials, Resources, File Management Tutorial, Checklists for Getting Started, Email Tutorial

32. Prior: Virtual Orientation Pilot fall ‘08, 23 attended, 44 listened to Elluminate recording Topics: Introduction to online learning at MC, overview of WebCT, and ends with helpful hints about how to get started and become a successful online learner.

33. Interventions at MC: During the Semester General Question & Answer – DL WebCT Virtual Counseling and Advising Center – Counseling WebCT Online Student Success Center – Counseling website Online advising and counseling using email and Elluminate

34. Questions & Contact Info. Carol Lacey, Faculty carol.lacey@metrostate.edu Anita Crawley, Interim Director, DL anita.crawley@montgomerycollege.edu