1. SA 8000 Heinrich A. Bieler

2. 2 Why use a Standard To provide a basis for audit and improvement that represents the interests of stakeholders, whilst being biased to none in particular. Is widely understood, accepted and is verifiable by both internal and external means. A baseline against which acceptable practices may be measured.

3. 3 SA 8000  The first global standard for ethical sourcing  Designed for independent verification  A global standard, designed for use by any company, anywhere in the world  Has been developed with stakeholders  Is designed to take local laws and requirements into account “SA 8000 is definitely a move in the right direction and complements efforts such as the Ethical Trading Initiative in Europe, to put these issues onto the global agenda” Dr Geoff Spriegel - Sainsbury’s Supermarkets Ltd..

4. 4 SA 8000 A common standard seeking to guarantee the basic rights of workers A set of universal requirements in line with the ILO Conventions The first auditable global social standard Provides the framework for the independent verification of the ethical production of goods and services Has been developed by CEPAA, now SAI (Social Accountability International) More information: www.cepaa.org

5. 5 Social Accountability International (SAI) A charitable human rights organization Dedicated to improving workplaces and communities by developing and implementing socially responsible standads SAI convenes key multi-sectoral stakeholders to develop consensus-based voluntary standards SAI accredits qualified organizations to verify compliance SAI promotes understanding and implementation of such standard worldwide

6. 6 The Standard SA 8000 (download: www.cepaa.org) Discrimination Management Communicatio n Working Hours Remuneration Health & Safety Supply Chain Disziplinary Practices Child Labour Forced Labour Freedom of Association & Right to Collective Bargaining

7. 7 Unacceptable Level SA8000 Certification Basic Code of Practice Improvement Process

8. 8 Completeness of Coverage per Supplier Stepped Approach Monitoring Supply Chain Verification Reduced Requirements Supply Chain Verification SA 8000 Supplier Verification (full or reduced) SA 8000 Certification

9. 9 Implementation  Learn about the requirements  Commitment of the Top Management  Projectplanning  Training, Information, Contacts to NGOs  Process / evidence definition  Process implementation / providing evidence  Monitoring / Management Review  (Pre-Audit) Certificition  Continual Improvement

10. 10 Stakeholder Map Organisation GovermentParties Management Owner Employees Workers Insurance Capital Shareholder Banks Laws Taxes Competitors Families Hobbies Church Religion Clients NGOs Accidents Social Security Suppliers Unions Media Press TV/Radio Internet

11. 11 Certification Process Local/ International norms Code of Practice SA 8000 standard requirements Interpretation of SA 8000 for audit, with certification objective Audit Conformity to SA 8000 standard ? ’Audit Report Local Staff NGOs Local legislation Suppliers Client Basic requirement s Surveil- lances Enterprise XYZ Accredited Certificate United Nations, EU Elements of the implementation decision Audit and Certification Implementation

12. 12 Certification Audit: Documentation Documentation  Contract of Employment  Human Resource Manual / Procedures  Published Policy  PR Material  Quality Manual / Procedures  Health and Safety Manual / Procedures

13. 13 Certification Audit: Records Records  Pay Stubs  Payroll  Fire, Health and Safety Certificate  Job Application  Test Results (e.g. Potable Water)  Production Schedules  Identity Documents

14. 14 Certification Audit: Interviews and Focus Groups Worker Interview  Anonymity  Simple, clear questions  Language  Gender  Notes  Ev. Off-site interviews Focus Groups  Group of workers selected randomly  Two / three Subjects  Group Briefed at Start / summary given at end of Session

15. 15 Certification Audit: Questionnaire, Observations Questionnaire / Survey  Larger sample  Anonymous  Use to cross check  Brief, clear (10 – 15 Questions) Observations  Use and common sense

16. 16 Data Collection Matrix

17. 17 Auditors Ethics Audit team selection (gender) Language Knowledge of customs and laws Understanding of the culture Do no harm Information is about people When auditors leave, people remain If you cannot do the work – do not try Do not deceive Do not misrepresent

18. 18 Integrated Systems → Integrated Audits

19. 19 Worker Benefits Fewer accidents Enhanced opportunities to be organized A way to address and improve the conditions where people work Increased worker awareness about core labor rights Enhanced communication to the management Evidence that labor rights are good for society and business Improved business practices lead to economic growth and new job opportunities

20. 20 Employer benefits A credible and effective way to put social responsability into action Enhanced company and brand reputation Improved employee recruitment, retention and performance Gains in quality and productivity Savings from fewer workdays lost and lower insurance bills Less expensive than an internal compliance program Better relationships among workers, trade unions, companies, customers, NGOs and government

21. 21 Consumer benefits Clear, credible information for those who want to make ethical purchasng decisions Useful data for socially responsible investors Identification of products made under humane conditions Identification of companies making progress toward humane conditions Broad coverage of product categories and production geography

22. 22 Additional Information ? SGS Société Generale de Surveillance SA 1, place des Alpes P.O. Box 2152 CH-1211 Geneva 1 www.sgs.com SGS Switzerland SA Systems &Services Certification Technoparkstrasse 1 CH-8005 Zurich heinrich_bieler@sgs.com