4. Motto “Giving you 100 years of quality furniture that transforms your hotel into a home.” Michael Finch, CEO

6. History  Who started Thomasville-two timber farmers’ T.J and C.F Finch  1904-Thomasville was born  -Started as a chair company  1920’s-first furniture company to design complete suits of furniture  1940’s-America goes to war; Thomasville becomes major supplier  1980’s-created gallery concept  Today-available internationally and in Americ

8. Furniture http://www.thomasville.com/About- Thomasville/FAQ.aspx#faq5

9. Accessories

11.  Hospitality Designs  Wood Furniture Manufacturers

12. Chart

13. Pricing Thomasville Contract furniture has 3 incredible payment plans that will ensure that you find and get what you need to make what imagine your hotel to look like, to become reality All packages are estimated for the average number of rooms in a hotel, equaling 120.

14. Package 1 30 King size beds 45 queen beds 45 twin beds 50 other hotel furnishings such as mirrors, lamps, chairs, etc. Price:

18. Warranties Thomasville 5 Year Warranty Plan Promise to the original purchaser that, for a period of five (5) years from the date of delivery, each piece of Thomasville Contract furniture will be free from manufacturing defects in materials, workmanship or construction. If this does not stay true to the furniture you have purchased, we will try to repair it, or find a replica of the piece of furniture, for no cost No cost for shipping Only applies to original purchaser, and commercial use

19. Warranty  Limitations  Improper Care and use  Accidents, Abuse and Normal Wear and Tear  Differences from Floor Samples and Literature  Freight damage  Upholstery Exclusion

20. Warranty  How to file a claim  Apply claim as soon as you notice imperfections with your furniture  Provide reasonable proof of date of purchase  Call the Thomasville dealer who sold you the furniture, or call (336) 472-4000, and ask for customer service  Choose a date best for you for a Thomasville Contract dealer to inspect the furniture

21. Warranty  What Thomasville will do  An inspector will come to inspect your furniture  If defect does exist, and is minimal, we will repair the furniture  if it can not be repaired we will replace the furniture of one of the same or similar, color, design, and quality  If the furniture can not be successfully replaced after a reasonable number of times, we will refund your money  A deductible will be taken off of how many years you have owned the furniture before noticing the defect  You will not pay for any shipping and handling during the replacement processes

22. Contracts

23. BUT WAIT… THERE’S MORE

26. Shipping  White-Glove Delivery Service : Experts in scheduling, inspection, transport and delivery  Timeframe and communication: After purchase we will contact you and confirm your order Order will arrive 4-6 weeks after purchase is confirmed (arrival is subject to change) Personal service  Getting ready for Delivery: Receive specific direction and preparation for delivery day(very organized)  Delivery day: our crew will do the heavy lifting Complete assembly of purchase Inspect furniture

27. Reviews “I think the Thomasville is a very good quality. We finally replaced our beat up old couch and the ONLY thing we found that was made well enough to satisfy us AND was comfortable for BOTH of us was a Thomasville.” Actual Thomasville Customer