Presentation on theme: "Competency Assessment via RALS e-Quiz"— Presentation transcript:
1Competency Assessment via RALS e-Quiz Presentation by: Tim Deen, MT(HEW), MLT(ASCP)Point of Care Testing ManagerAs a 20 year old in early 1974, I was transfusing blood, assisting surgeons and anesthesiologists with no real training. Competency assessment, what was that?
3Competency Assessment via RALS e-Quiz JCAHO StandardsStandard PC Staff performing tests have adequate, specific training and orientation to perform the tests and demonstrate satisfactory levels of competence.Rationale for PC For waived tests to be performed properly, the staff performing them must be qualified to do so. Staff members who perform waived testing have specific training in each test performed.Elements of Performance for PC.16.30Current competence of testing staff is demonstrated.Each staff member who performs testing has been trained specifically to each test he or she is authorized to perform.Each staff member who performs testing has been oriented according to the hospital's specific needs.Testing that requires the use of an instrument is performed by staff with adequate and specific training on the use and care of that instrument.Competence is assessed according to hospital policy at defined intervals, but at least at the time of orientation and annually thereafter.These assessments have considered the following:The frequency by which staff members perform tests; the technical backgrounds of the staff.The complexity of the test methodology and the consequences of an inaccurate resultMethods to assess current competency include at least two of the following:Performing a test on an unknown specimenHaving the supervisor or qualified delegate periodically observe routine workMonitoring each user's quality control performanceHaving written testing that is specific to the method assessedThe hospital evaluates and documents the information listed above.Note: All staff who perform instrument-based testing, including but not limited to physicians, licensed independent practitioners, contracted staff, and RNs, must participate in training and competence demonstrations.
4Competency Assessment via RALS e-Quiz CAP StandardPOC Phase IIIs there a documented program to ensure that each person performing POCT maintains satisfactory levels of competence?NOTE: The records must make it possible for the Inspector to determine what skills were assessed and how those skills were measured. Some elements of competency assessment include, but are not limited to:Direct observations of routine patient test performance, including patient preparation, if applicable, specimen handling,processing and testingMonitoring the recording and reporting of test resultsReview of intermediate test results or worksheets, quality control records, proficiency testing results, and preventive maintenance recordsDirect observation of performance of instrument maintenance and function checksAssessment of test performance through testing previously analyzed specimens, internal blind testing samples or external proficiency testing samples; andEvaluation of problem-solving skillsCompetency must be reassessed at least annually. During the first year that an individual is performing such patient testing, competency must be assessed every six months. All of the above elements that are applicable to an individual’s duties must be evaluated for that individual. The competency of physicians who perform POC tests may be established and reassessed through the credentialing process of the institution’s medical staff.
5Competency Assessment via RALS e-Quiz Limitations of RALS Web 1.2 e-QuizOnly one quiz can be assigned to a HOME location at one timeMultiple quizzes can not be assigned to a single operatorOne can not access certifications other than glucose from e-QuizWorking around these limitationsDesign multiple quizzes that can be assigned to specific HOME location(s)HOME locations can be for specific skill mix of testing done on that unitExample: 7S does glucose & Occult Blood, 7SPCA does only glucoseI still know that these staff work on 7S but are two different skill mixesRecertify staff in either RALS-Plus or RALS Web (I prefer Web)
6Thinking outside of the box with e-Quiz Competency Assessment via RALS e-QuizThinking outside of the box with e-QuizQuestions can be created to meet facility and regulatory agencyrequirements:Do you know where to locate the Policy & Procedure Manual?If you are color blind, can you perform color differentiation testing?What are the two patient identifiers?What do you do if a POCT refrigerator is outside temp. range?How are “ready to use” POCT reagents marked?Can you draw blood above an I.V.?Can you re-cap needles?
7Competency Assessment via RALS e-Quiz Getting Started Building Competency Assessment(s)Question Management and Quiz Managemente-Quiz comes preloaded with some Accuchek Inform questions (default)Create your questions by grouping them under a nickname (i.e. GLU, Sig+ etc)Example Nicknames: BNP, CARD, CG8, CG8/CREAT, CHOL, GLU, HCG, HMSOR, NIT, OccBld, PP, PYLORI, SC, SigACT, SigPTPTT, TCTB, TRIAGE, and UACreate your quiz, start with the quiz everyone will need (i.e. Glucose)Quiz questions can be optional or required and multiple choice or T/F.Once that is done, click on that quiz and click the save as button then renameName can be for another HOME location or skill mix.Now let’s see it with screen shots!
8Competency Assessment via RALS e-Quiz Create your questions by grouping them under a nickname (i.e. GLU, Sig+ etc). Enter Nickname, enter question, enter correct and incorrect responses and save. Questions can be True/False or multiple choice.
9Competency Assessment via RALS e-Quiz Create your questions by grouping them under a nickname (i.e. GLU, Sig+ etc). Once you have all your questions then move on to create Quizzes by skill mix or HOME location.When you hover over a question, the full text will pop-up
10Competency Assessment via RALS e-Quiz Create your quiz, start with the quiz everyone will need (i.e. Glucose).Enter quiz name, enter total questions, enter # correct to pass, enable quiz lockout and how many attempts, enter Hospital name to be printed on certificate, enter memo as you like and assign locations.
11Competency Assessment via RALS e-Quiz Create your quiz (continued) – Optional additional text to appear on quiz taker’s home page, introductory statement, message of operator passes quiz, message if operator fails quiz.
12Competency Assessment via RALS e-Quiz Create your quiz (continued) – Assign which questions will be on this quiz and whether they are required or optional.When you hover over a question, the full text will pop-up
13Competency Assessment via RALS e-Quiz Create additional quizzes based on skill mix:Take the quiz that everyone is going to need (i.e. glucose)Highlight that quiz and click on “save as” button.Rename the new quiz (i.e. GluOcc = glucose + occult blood).Change # of question on quiz & # questions to pass.Assign other HOME locations for this skill mix.Change any of the additional message or memos to reflect new quizSelect questions on occult blood as required or optional.Save new quiz.
14Competency Assessment via RALS e-Quiz Create quizzes based on skill mix. Once questions or quizzes have been taken you can monitor times taken, % passed and average score.
15Competency Assessment via RALS e-Quiz Likewise, one can monitor questions for # quizzes using question, # times answered, and % answered correctly. This allows one to root out problematic questions that need fixing.
16Competency Assessment via RALS e-Quiz Operator reports can be generated by user defined filters using the operands: parenthesis, AND, OR and choosing the attribute and condition.
17Competency Assessment via RALS e-Quiz User defined operator report: Not taken – exclude students
18Coming soon in North Texas early 2007: Competency Assessment via RALS e-QuizComing soon in North Texas early 2007:North Texas Point of Care (NT-POC) is a premier network supporting cross disciplines and diversities of point-of-care testing (POCT) that include nursing, lab, information technology and ancillary staff. We will provide a forum for the discussion of POCT and the complexities in the care and treatment of our patients.