1. Homes Energy Efficiency Programme (HEEP) Master slides Mark Johnson Washington 2010

2. 2 Profile of national targets and aspirations Profile of London’s reductions to achieve 450ppm stabilisation 19902050 2020 Carbon emissions (MtCO 2 ) 26% by 2020 CCA 2008 80% by 2050 CCA 2008 Target for London = 60% 15% 20% Today 2030 UK targets London targets 40 30 20 10 Scale of the challenge 2 50 60 Profile of business as usual 18.04 MtCO 2 29.8 MtCO 2

3. 3 Source: London Energy and CO2 Emissions Inventory; DEFRA CO 2 emissions from London, 2006 (excluding aviation) 100% = 44.3 million tonnes CO 2 Domestic CO 2 emissions from London, 2006 100% = 16.7 million tonnes CO 2 38% of London’s total CO 2 emissions are from housing. Almost three quarters of this is from space and water heating.

4. 4 Current activity Confusing for the customer –Different suppliers, delivery bodies and funding streams etc. Disruptive for the customer –Require multiple visits to treat the whole house Often focus is restricted to insulation which is of limited applicability in London –Only 30% of homes in London have a loft Not cost-effective Scale is not big enough to reach the targets –Current schemes would take over 200 years to meet targets London Warm Zones –Central heating, insulation and benefits advice –18 local authorities Low Carbon Zones –All buildings (domestic and non-domestic), various measures –10 areas in London CESP –Hard to treat measures in low socio-economic areas Cold busters –Heating and insulation Mayor’s insulation programme –DIY insulation CERT –Central heating, insulation and other energy efficiency measures Warm Front –Central heating and insulation Area based schemes Referral / grant based schemes Issues

5. 5 What is HEEP? To develop a delivery model to reduce carbon dioxide emissions in London’s domestic sector through retrofitting energy efficiency measures that: –Is cost effective; –Can draw upon existing funding streams; and –That can be scaled up to reach the 60% target and can be rolled out across London. Objective The model will: –Be an area based and whole house approach to ensure cost effective delivery; –Provide a range of cost effective easy measures and energy saving advice in order to offer something to every home; and –Link in with existing insulations schemes such as CERT to draw these funding sources together into a coherent package. The model The programme is a collaborative partnership between –The London Development Agency (LDA) –The Greater London Authority (GLA) –London Councils –The Energy Saving Trust It will be delivered on the ground by all 33 London Boroughs Delivery The LDA has provided seed funding of £9.5m to develop the delivery model and begin roll- out of the programme. Additional funding will be levered in through the delivery of the scheme by linking with existing schemes. Funding

6. 6 The customer journey Easy measures: –Energy advice –Low Energy light-bulbs –Tap aerators –Radiator panels –Stand-by switches –Visual display unit –Showerheads –Hot Water Tank Insulation –Draught proofing –Save a flush –Shower timer –Block Gaps (Floors & Skirting) 1.Marketing => customer contacts HEEP and books an appointment 3.In the home: –Conducts a survey –Provides energy advice –Delivers cost effective easy measures –Books appointment for insulation measures –Provides benefits advice / refers to DWP –Links to other council services e.g. fire safety 2.Door knocking => HEEP assessor visits the property 4.Data fed back to: –Local authority –Central HEEP team –Energy Saving Trust 5.Energy Saving Trust advice centre provides follow up advice

7. 77 Trials to prove concept Pilot roll- out / demonstra tion projects Large scale on the ground programme delivery Complete d London- wide delivery Phase 1 – scope & mobilise (April 2009 – July 2010) Technical trials Demonstration projects Phase 2 – London-wide roll-out (July 2010 to March 2012) Phase 3 – London-wide roll-out (April 2012 to March 2015)

8. 8 Delivery Summer 2009 3 trials in areas in: Croydon, Hillingdon and Southwark 817 homes treated Approx. 500 tonnes CO 2 saved through easy measures Approx. 290 tonnes CO 2 saved through referrals: –118 cavity wall insulation referrals –154 loft insulation referrals –30 heating upgrade referrals November 2009 to July 2010 9 boroughs Anticipate approx. 10,000 homes treated Final delivery model and specification to be produced by March 2010 July 2010 All boroughs Anticipate approx. 200,000 homes treated Technical trialsDemo projects Pan-London roll-out

9. 9 LDA seed funding Activities to achieve these targets: Lobby at a high level to shape and obtain future funding from programmes such as CERT post 2012 Encourage boroughs to set up financing models to sustain and develop the area based approach Explore PAYS opportunities with private sector partners for high scale retrofit Influence any post decent homes programmes Link the programme with the wider agendas on skills and Green economy Total savings possible if all barriers are overcome i.e. all possible measures are installed in all homes Lobbying & financing

10. 10 Contact details Mark Johnson Principal Project Manager Tel: 020 7593 8291 Email: mark.johnson@london.gov.uk