2. What public services would be offered? Proposed by Team One

3. Objectives  To accommodate the budget cut while striving to accomplish the Library’s mission as stated in its mission statement  To reflect the inevitable negative effect of budget cut on user services.  To foster the importance of the Library by strengthening its services. o

4. Core public services - to remain unchanged  Library opening hours  Reference desks service hours  Circulation service hours  ILL service  User instruction  Liaison with faculty

5. Non-essential services – to reduce av and special collection service hours - to reduce.  reference desk hours - to be slightly reduced, e.g. lunch hours.  in-house production – to suspend or slow down.  outside-library book drops – to cancel.  book delivery service to faculty – to cancel

6. Cost recovery & Income generation  charge for ILL service  charge for inter-branch book delivery  increase library membership fee of external users and alumni  provide remote access to e-resources to external users and alumni with charge.

7. Enhancing services  To re-deploy staff to support the following new services if budget allows  New services:  develop reference materials in both Korean and English language in support of the new cancer research center  regional collaboration in digitization of content, reference service, ILL service  research consultation service, including translation service  develop system to translate information on web e.g. 95% of information on Google is now in English

8. Enhancing services (cont’d)  New services :  categorize and hyperlink open-access information on web  provide trainings to users on Internet searching skills  develop in-house database on faculty publications for open access  strengthen virtual reference services – e.g. FAQ, tutorial, e-mail, chat-room  strengthen user education

9. Thank you!