1. Growing the Value of Your Firm through Supplemental Architectural Services May 2011

2. Postoccupancy Evaluation Supplemental Service Livestrong Foundation, Austin, TX Architect: Lake|Flato Architects Image credit: Lake|Flato Architects

3. Postoccupancy Evaluation Supplemental Service Why a Client May Need These Services To reduce costs and enhance building quality in future projects To discover and correct functional concerns early To evaluate the effectiveness of design or delivery decisions To respond to complaints of building users To identify efficient, cost-effective solutions to space use issues

4. Postoccupancy Evaluation Supplemental Service Knowledge and Skills Required Background in behavioral, environmental, or organizational psychology Experience with interior space planning Understanding of the building program, design, and technology Excellent communication and interview skills Expertise in data-gathering techniques and tools Specialized knowledge for particular facility type

5. Postoccupancy Evaluation Supplemental Service Representative Process Tasks Determine the goals of the evaluation Identify members of the postoccupancy evaluation team Research effect of physical environment on organizational goals and objectives Collect and analyze current performance data Prepare final report, including recommendations for change

6. Postoccupancy Evaluation Supplemental Service Contract Document to Use B102–2007 (formerly B141–1997 Part 1), Standard Form of Agreement Between Owner and Architect without a Predefined Scope of Architect’s Services AIA Document B102™–2007 replaces and serves the same purpose as AIA Document B141™–1997 Part 1. AIA Document B102–2007 is a standard form of agreement between owner and architect that contains terms and conditions and compensation details. B102–2007 does not include a scope of architect’s services, which must be inserted in Article 1 or attached as an exhibit. The separation of the scope of services from the owner/architect agreement allows users the freedom to append alternative scopes of services. Articles to incorporate supplemental services and special conditions ARTICLE 1 ARCHITECT’S RESPONSIBILITIES ARTICLE 8 SPECIAL TERMS AND CONDITIONS

7. Postoccupancy Evaluation Supplemental Service Contract article to insert services that the architect will be providing: ARTICLE 1 ARCHITECT’S RESPONSIBILITIES § 1.1 The Architect shall provide the following professional services: (Describe the scope of the Architect’s services or identify an exhibit or scope of services document setting forth the Architect’s services and incorporated into this document in Section 9.2)

8. Postoccupancy Evaluation Supplemental Service Another article to be aware of is: ARTICLE 8 SPECIAL TERMS AND CONDITIONS Special terms and conditions that modify this Agreement are inserted here.

9. Architect’s Handbook of Professional Practice The Architect’s Handbook of Professional Practice (Handbook or HPP) is the most comprehensive reference available about architecture practice. Its breadth makes it a unique one-stop resource for licensed architects, for professionals aspiring to be architects, and for those engaged in or associated with the building design community. As the centerpiece publication of the American Institute of Architects, the Handbook fulfills the Institute’s goal to “Be the Authoritative Source: Be the recognized leader for knowledge about the practice and profession of architecture.” (2010–2015 AIA Strategic Plan, p. 4 plan approved December 2009).

10. Postoccupancy Evaluation Supplemental Service To view the Supplemental Architectural Services series, visit www.aia.org/practicing/akr/AIAB089194www.aia.org/practicing/akr/AIAB089194 (an alphabetical index of descriptive pdfs for each service)