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Pre Start Slide Version 0.1 June 08 Bus Incident Report Writing Click to start presentation.

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Presentation on theme: "Pre Start Slide Version 0.1 June 08 Bus Incident Report Writing Click to start presentation."— Presentation transcript:

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2 Pre Start Slide Version 0.1 June 08 Bus Incident Report Writing Click to start presentation

3 Pre Start Slide Version 0.1 June 08 Bus Incident Report Writing Click to start presentation B M F

4 Bus Incident Report Writing Title Page

5 Bus Incident Report Writing Why Do Training Why Are We Doing This Training By giving clear information, the Risk Management Department is better able to decide whether to pursue the third party or not. Sometimes Bus Incident Reports are used in court and it is important that the information is accurate and clear. It could mean the difference to the outcome of the hearing.

6 Bus Incident Report Writing Getting It Wrong Consequences Of Not Filling Out A Bus Incident Report Correctly Your Job. Your Licence. Your Time Your Bank Account

7 Bus Incident Report Writing The Report The Bus Incident Report This section of the report is used to record the company drivers details

8 Bus Incident Report Writing The Report The Bus Incident Report Using the information above please fill out section one of the Bus Incident Report Worksheet Jane Carter was born on the 23 rd May She passed her PCV test on the 17th June 2001 and has been a full time bus driver working for Arriva London at Brixton Garage since the 18 th of January Her payroll number is On the day of the accident Jane was working duty 267 on route 159. This duty signs on at 0558hrs and signs off at 1459hrs. The break was from 1058hrs to 1159hrs. Apart from finishing 12 minutes late, Jane worked her hours as scheduled.

9 Bus Incident Report Writing The Report The Bus Incident Report Section one should now look like the form above. CARTERJANE BUS DRIVERBRIXTON FEMALE

10 CARTERJANE BUS DRIVERBRIXTON FEMALE CARTERJANE BUS DRIVERBRIXTON FEMALE Bus Incident Report Writing The Report The Bus Incident Report This section of the report is used to record details of the company vehicle involved.

11 Bus Incident Report Writing The Report The Bus Incident Report Using the information above please fill out section two of the Bus Incident Report Worksheet. This is ADL14. It is a DAF Alexander ALX200 Dennis Dart. It was at West Croydon Bus Station having left Sutton at 1355hrs. It had 28 passengers on board when a route 75 collided into the rear of the vehicle.

12 Bus Incident Report Writing The Report The Bus Incident Report Section two should now look like the form above. CATERHAMSUTTON ADL14 V 641 LGCDAF ALX200

13 CATERHAMSUTTON ADL14 V 641 LGCDAF ALX200 CATERHAMSUTTON ADL14 V 641 LGCDAF ALX200 The Report This section of the report is used to record where the incident took place. Bus Incident Report Writing The Bus Incident Report

14 Bus Incident Report Writing The Report The Bus Incident Report On Friday 23 rd June 2006 at 1325hrs Driver Barry Bottomley was driving his bus normally at 27mph when he was involved in a collision with Mr Ray Rumbold who was driving his own car. Driver Bottomley said he didnt know why the car drove into him as although the street lights were off his head lights were turned on and it was a fine dry sunny day with good visibility. Barry said the car just overtook him at about 35mph and then tried to pull in front of the bus. Replay Using the information above please fill out section three of the Bus Incident Report Worksheet.

15 Bus Incident Report Writing The Report The Bus Incident Report On Friday 23 rd June 2006 at 1325hrs Driver Barry Bottomley was driving his bus normally at 27mph when he was involved in a collision with Mr Ray Rumbold who was driving his own car. Driver Bottomley said he didnt know why the car drove into him as although the street lights were off his head lights were turned on and it was a fine dry sunny day with good visibility. Barry said the car just overtook him at about 35mph and then tried to pull in front of the bus. Using the information above please fill out section three of the Bus Incident Report Worksheet. Replay

16 The Report On Friday 23 rd June 2006 at 1325hrs Driver Barry Bottomley was driving his bus normally at 27mph when he was involved in a collision with Mr Ray Rumbold who was driving his own car. Driver Bottomley said he didnt know why the car drove into him as although the street lights were off his head lights were turned on and it was a fine dry sunny day with good visibility. Barry said the car just overtook him at about 35mph and then tried to pull in front of the bus. Using the information above please fill out section three of the Bus Incident Report Worksheet. Replay The Bus Incident Report Bus Incident Report Writing

17 The Report Section three should now look like the form above. Bus Incident Report Writing The Bus Incident Report FRIDAY 23/06/ STREATHAM HIGH ROAD PENDENNIS ROAD STREATHAM ODEON CINEMA 27 MPH 35 MPH 30 MPH

18 The Report Bus Incident Report Writing The Bus Incident Report

19 The Report Bus Incident Report Writing The Bus Incident Report

20 The Report Bus Incident Report Writing The Bus Incident Report This section of the report is used to record any damage to the company vehicle.

21 The Report After this accident there were no injuries and the bus driver was able to finish the duty. Using the information above please fill out section four of the Bus Incident Report Worksheet. The Bus Incident Report Bus Incident Report Writing substan tial Arriva engineers exchanged the vehicle at the roadside and took control of the damaged vehicle.

22 The Report Bus Incident Report Writing The Bus Incident Report Section four should now look like the form above. DENT TO FRONT NEARSIDE BUMPER, NEARSIDE HEADLIGHT BROKEN, FRONT OFFSIDE BUMPER BROKEN OFF.

23 DENT TO FRONT NEARSIDE BUMPER, NEARSIDE HEADLIGHT BROKEN, FRONT OFFSIDE BUMPER BROKEN OFF. DENT TO FRONT NEARSIDE, NEARSIDE HEADLIGHT BROKEN, FRONT OFFSIDE BUMPER BROKEN OFF. The Report Bus Incident Report Writing This section of the report is used to record any damage to third party vehicles. The Bus Incident Report

24 The Report This is Mrs Mary Parrys Audi A6 (registration KV04 XMG) after it had been in a collision with a bus. At the time of the accident it was being driven by her son, James Parry. James was travelling with his girlfriend at the time of the accident. James lives with his mum at 23 Stephens Court, Caterham, Surrey, CR3 6PT. The bus driver involved was unable to ascertain the drivers insurance details or telephone number. Using the information above please fill out section four of the Bus Incident Report Worksheet. The Bus Incident Report Bus Incident Report Writing

25 2 JAMES PARRY The Report Bus Incident Report Writing The Bus Incident Report Section five should now look like the form above. MARY PARRY 23 STEPHENS COURT CATERHAM SURREY CR3 6PT NOT KNOWN KV04 XMG BLACK AUDI A6 THE NEARSIDE BUMPER, BONNET & WHEEL ARCH WERE SEVEVERLY DAMAGED AND THERE WAS ALSO LARGE DENTS TO THE REST OF THE NEARSIDE. THE VEHICLE WAS UNDRIVABLE NOT KNOWN

26 2 JAMES PARRY MARY PARRY 23 STEPHENS COURT CATERHAM SURREY CR3 6PT NOT KNOWN KV04 XMG BLACK AUDI XXXX THE NEARSIDE BUMPER, BONNET & WHEEL ARCH WERE SEVEVERLY DAMAGED AND THERE WAS ALSO LARGE DENTS TO THE REST OF THE NEARSIDE. THE VEHICLE WAS UNDRIVABLE NOT KNOWN The Report Bus Incident Report Writing The Bus Incident Report Using the information above please fill out section six of the Bus Incident Report Worksheet. This section of the report is used to record damage to any property other than vehicles. Tom Jackson lives at number 35 Lakes Road, SE25 4PJ. He told police that he was looking out of his bedroom window when he saw the bus approach the corner way too fast. He said that the bus skidded, mounted the pavement and came to rest in his front lawn. He estimated that there was about £1500 worth of damage to his garden wall. Mr Jackson said that the corner was a known black spot at this time of year due to frequent occurrences of black ice. Section six should now look like the form above. TOM JACKSON35 LAKES ROAD, SE25 4PJGARDEN WALL DESTROYED

27 The Report Using the information above please fill out section seven of the Bus Incident Report Worksheet. This section of the report is used to record whether or not a company official attended the accident. Bus Incident Report Writing The Bus Incident Report Section seven should now look like the form above. Controller Blake from Croydon Garage attended the scene of the accident. TOM JACKSON35 LAKES ROAD, SE25 4PJGARDEN WALL DESTROYED BLAKECONTROLLERCROYDON

28 The Report The Bus Incident Report Bus Incident Report Writing

29 The Bus Incident Report The Report This section of the report is used to record the details of injured persons.

30 The Report Mabel Young was coming home from her weekly shopping trip. The bus was crowded but she managed to get a seat in the lower saloon. Just before her stop she stood up to let a boarding passenger sit down. While she was standing she tripped over her own shopping trolley. She tried to grab hold of the hand rails but she got her hand stuck. She twisted her left wrist in the fall and also cut her forehead when it hit the seat in front of her. Mabel was the only person injured in the incident. Although the cut to her forehead looked bad, Mabel appeared to be more concerned about getting home as it was her 70 th birthday today and she was expecting a visit from some of her friends. She lived at number 6 Church Road, which is in Croydon, Surrey. The driver stopped and asked Mrs Young if she required an ambulance. She didnt want one at first but some other passengers convinced her that she did. The driver made a emergency call and shortly afterwards the ambulance arrived and Mabel was taken to Kings College Hospital. Use the information above to fill out section 8a and 8b of the Bus Incident Report Worksheet. The Bus Incident Report Bus Incident Report Writing

31 The Bus Incident Report The Report Section 8a should now look like the form above. ONE MABEL YOUNG 6 CHURCH ROAD CROYDON SURREY 70 FEMALE CUT FOREHEAD AND INJURED HER LEFT WRIST.

32 ONE MABEL YOUNG 6 CHURCH ROAD CROYDON SURREY 70 FEMALE CUT FOREHEAD AND INJURED HER LEFT WRIST. Bus Incident Report Writing The Bus Incident Report The Report Section 8b should now look like the form above. FEMALE

33 ONE MABEL YOUNG 6 CHURCH ROAD CROYDON SURREY 70 FEMALE CUT FOREHEAD AND INJURED HER LEFT WRIST. Bus Incident Report Writing The Report FEMALE This section of the report is used to record witness details. The Bus Incident Report

34 The Report The driver found two witnesses to the accident. Mr P Green who lives at 12 Vicarage Lane, Norbury, SW16 and Mrs D Brown who lives at 106 Green Lane, Norbury, SW16. Both witnesses were sitting on the front nearside seats in the lower saloon of the bus. Use the information above to fill out section nine of the Bus Incident Report Worksheet. The Bus Incident Report Bus Incident Report Writing

35 ONE MABEL YOUNG 6 CHURCH ROAD CROYDON SURREY 70 FEMALE CUT FOREHEAD AND INJURED HER LEFT WRIST. Bus Incident Report Writing The Report FEMALE The Bus Incident Report Section nine should now look like the form above. MR P GREEN 12 VICARAGE LANE NORBURY SW16 MRS D BROWN 106 GREEN LANE NORBURY SW16 LOWER SALOON, FRONT NEARSIDE SEATS

36 ONE MABEL YOUNG 6 CHURCH ROAD CROYDON SURREY 70 FEMALE CUT FOREHEAD AND INJURED HER LEFT WRIST. MR P GREEN 12 VICARAGE LANE NORBURY SW16 MRS D BROWN 106 GREEN LANE NORBURY SW16 LOWER SALOON, FRONT NEARSIDE SEATS The Report FEMALE This section of the report is used to record details of the police officer attending the scene. (HOSTILE) The Bus Incident Report Bus Incident Report Writing

37 The Report At 1904hrs on the 28 th November 2007 Driver Mehmet Ramji called the police and reported that he had been involved in an accident. At 1917hrs Police Constable Rasher, number ZD172, from South Norwood Police Station, (London SE25) arrived at the scene. Driver Ramji did not make a signed statement as he was distressed but was breath tested. No alcohol was found in his system. He was not cautioned and no notice of prosecution was issued. The incident number for the accident was 53236/009. Use the information above to fill out section ten of the Bus Incident Report Worksheet. The Bus Incident Report Bus Incident Report Writing

38 ONE MABEL YOUNG 6 CHURCH ROAD CROYDON SURREY 70 FEMALE CUT FOREHEAD AND INJURED HER LEFT WRIST. MR P GREEN 12 VICARAGE LANE NORBURY SW16 MRS D BROWN 106 GREEN LANE NORBURY SW16 LOWER SALOON, FRONT NEARSIDE SEATS Bus Incident Report Writing The Report FEMALE The Bus Incident Report Section ten should now look like the form above. SOUTH NORWOOD POLICE STATION, LONDON, SW25 RASHER ZD /009 28/11/

39 ONE MABEL YOUNG 6 CHURCH ROAD CROYDON SURREY 70 FEMALE CUT FOREHEAD AND INJURED HER LEFT WRIST. MR P GREEN 12 VICARAGE LANE NORBURY SW16 MRS D BROWN 106 GREEN LANE NORBURY SW16 LOWER SALOON, FRONT NEARSIDE SEATS SOUTH NORWOOD POLICE STATION, LONDON, SW25 RASHER ZD /009 28/11/ Bus Incident Report Writing The Report The Bus Incident Report

40 Bus Incident Report Writing The Report The Bus Incident Report This section of the report is used to sketch a diagram of the accident scene.

41 Bus Incident Report Writing The Report The Bus Incident Report The sketch can be the most important part of the Incident Report. Remember a picture tells a 1000 words. It is also the most common feature of the Incident Report to be inadequately filled out. Filling this section out incorrectly could lead to you giving the wrong impression of what actually happened. In some cases you may even imply you were at fault when actually you were not. Some Tips For Completing The Sketch Correctly

42 The Report The Bus Incident Report Bus Incident Report Writing Take the example we saw earlier: The question will be asked why the bus was in the centre lane in the first place. According to the diagram there is no reason why the bus could not have been in the nearside lane. There may be a perfectly good reason why the bus is in the centre lane, such as there were parked cars occupying the nearside lane. If that were the case the parked cars are relevent to the accident and must be included in the diagram.

43 Bus Incident Report Writing The Report The Bus Incident Report Some Tips For Completing The Sketch Correctly Plan ahead. If you rush into the sketch you are likely to make an error. Do a rough sketch on paper first to make sure you can fit all the relevant information in the space provided.

44 Bus Incident Report Writing The Report The Bus Incident Report Some Tips For Completing The Sketch Correctly Use a ruler. Not using a ruler will make your sketch seem very unprofessional. Remember even minor accidents may end up in court if the insurance companies cannot decide which party is to blame.

45 Bus Incident Report Writing The Report The Bus Incident Report Some Tips For Completing The Sketch Correctly Use a pen. Pencil may seem a better option as you can easily correct a mistake. But the fact that the sketch can be so easily altered makes using a pencil unacceptable. Complete the sketch first. Drawing the sketch first can save a lot of time. If you do make a mistake you can start again on a new report without having to fill out the first three pages again!

46 Bus Incident Report Writing The Report The Bus Incident Report Some Tips For Completing The Sketch Correctly Draw a plan of the scene. You should be drawing the scene as it would be seen from above. A birds eye view. A common mistake is to draw vehicles with wheels and windows., like this, or From above vehicles just look like rectangles., like this, It is acceptable to place a triangle on the diagram to indicate the vehicles direction of travel., like this,

47 Bus Incident Report Writing The Report The Bus Incident Report Some Tips For Completing The Sketch Correctly We dont expect you to draw anything this detailed. If you was drawing this accident scene, it should look something like this. BECKMEAD PENDENNIS STREATHAM HIGH ROAD CENTRAL RESERVATION 30 ODEON CINEMA BUS LANE = TRAFFIC LIGHTS TOWARDS CROYDON STREATHAM N E S W AVENUE ROAD COMPANY VEHICLE VEH. 1

48 Bus Incident Report Writing The Report The Bus Incident Report Some Tips For Completing The Sketch Correctly If you was drawing this accident scene, it should look something like this. BECKMEAD PENDENNIS STREATHAM HIGH ROAD CENTRAL RESERVATION 30 ODEON CINEMA BUS LANE = TRAFFIC LIGHTS TOWARDS BRIXTON TOWARDS CROYDON STREATHAM N E S W AVENUE ROAD COMPANY VEHICLE VEH. 1

49 The Report Watch this CCTV Clip Bus Incident Report Writing The Report Watch this CCTV Clip. The Bus Incident Report

50 The Report

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52 ReplayContinue

53 Bus Incident Report Writing FrameCameraTime11:002:0213:0414:0615:0816:1017:1288:148 The Bus Incident Report Lower Clapton Road Downs Road Newick Road

54 Hackney, London E5 Clapton Stamford Hill Bus Incident Report Writing The Bus Incident Report Lower Clapton Road Newick Road Downs Road YB05 GXT LV53 KMB Use the information above to fill out section eleven of the Bus Incident Report Worksheet.

55 Bus Incident Report Writing The Report The Bus Incident Report Section eleven should now look like the form above. BECKMEAD DOWNS ROAD STREATHAM HIGH ROAD CENTRAL RESERVATION 30 ODEON CINEMA BUS LANE = TRAFFIC LIGHTS TOWARDS BRIXTON TOWARDS CROYDON STREATHAM N E S W AVENUE COMPANYVEHICLE VEH. 1 STREATHAM HIGH ROAD AVENUE LOWER CLAPTON ROAD NEWICK ROAD TOWARDS STAMFORD HILL TOWARDS CLAPTON COMPANY VEHICLE VEHICLE 1 YB05 GXT LV53 KMB

56 DOWNS ROAD = TRAFFIC LIGHTS LOWER CLAPTON ROAD NEWICK ROAD TOWARDS STAMFORD HILL TOWARDS CLAPTON COMPANY VEHICLE VEHICLE 1 YB05 GXT LV53 KMB BECKMEAD STREATHAM HIGH ROAD CENTRAL RESERVATION 30 ODEON CINEMA BUS LANE TOWARDS BRIXTON TOWARDS CROYDON STREATHAM N E S W AVENUE COMPANYVEHICLE VEH. 1 STREATHAM HIGH ROAD AVENUE DOWNS ROAD = TRAFFIC LIGHTS LOWER CLAPTON ROAD NEWICK ROAD TOWARDS STAMFORD HILL TOWARDS CLAPTON COMPANY VEHICLE VEHICLE 1 YB05 GXT LV53 KMB Bus Incident Report Writing The Report This section of the report is to write a description of what happened. The Bus Incident Report

57 Bus Incident Report Writing The Report The Bus Incident Report Dont write unnecessary information on the form. Information contained elsewhere on the report often isnt needed in the Incident Description section. Write down all details that may be relevant. Make sure you include what other vehicles were doing and the colour of traffic lights etcetera. Some Tips For Completing The Description Correctly Write facts, not opinions. The other driver was drunk is an opinion, I smelt alcohol on the other drivers breath is a fact.

58 DOWNS ROAD = TRAFFIC LIGHTS LOWER CLAPTON ROAD NEWICK ROAD TOWARDS STAMFORD HILL TOWARDS CLAPTON COMPANY VEHICLE VEHICLE 1 YB05 GXT LV53 KMB AVENUE Bus Incident Report Writing The Report The Bus Incident Report Section twelve should now look like the form above. THIS NEEDS TO REFLECT THE ACCIDENT THAT HAS JUST BEEN DRAWN WITH THE TAIL SWING OF THE LORRY HITTING THE BENDY BUS – JUST AFTER THE BOX JUNCTION

59 DOWNS ROAD = TRAFFIC LIGHTS LOWER CLAPTON ROAD NEWICK ROAD TOWARDS STAMFORD HILL TOWARDS CLAPTON COMPANY VEHICLE VEHICLE 1 YB05 GXT LV53 KMB I MOVED OUT TO OVERTAKE A CYCLIST. AS I RETURNED TO THE LEFT TO AVOID AN APPROACHING CAR THE NEARSIDE OF OF THE BUS COLLIDED WITH THE BICYCLE. AVENUE Bus Incident Report Writing The Report The Bus Incident Report Please tick the box marked YES in section thirteen of your work sheet.

60 The Report This section of the report is where the report is signed and dated. Section thirteen should now look like the form above. Use the information above to fill out section thirteen of the Bus Incident Report Worksheet. DOWNS ROAD = TRAFFIC LIGHTS LOWER CLAPTON ROAD NEWICK ROAD TOWARDS STAMFORD HILL TOWARDS CLAPTON COMPANY VEHICLE VEHICLE 1 YB05 GXT LV53 KMB I MOVED OUT TO OVERTAKE A CYCLIST. AS I RETURNED TO THE LEFT TO AVOID AN APPROACHING CAR THE NEARSIDE OF OF THE BUS COLLIDED WITH THE BICYCLE. AVENUE Bus Incident Report Writing The Bus Incident Report All reports must be signed and dated. Please make sure you understand the legal note below. Do not fill out this part of the report. The drivers name is Alan Smith and the date is 30 January, 2014 Alan Smith 30/01/2014

61 DOWNS ROAD = TRAFFIC LIGHTS LOWER CLAPTON ROAD NEWICK ROAD TOWARDS STAMFORD HILL TOWARDS CLAPTON COMPANY VEHICLE VEHICLE 1 YB05 GXT LV53 KMB I MOVED OUT TO OVERTAKE A CYCLIST. AS I RETURNED TO THE LEFT TO AVOID AN APPROACHING CAR THE NEARSIDE OF OF THE BUS COLLIDED WITH THE BICYCLE. Alan Smith 30/01/2014 The Report Section thirteen should now look like the form above. AVENUE Bus Incident Report Writing The Bus Incident Report

62 Bus Incident Report Writing The Report Accidents Lets look again at a CCTV clip we saw earlier.

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64 The Report

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66 ReplayContinue

67 Bus Incident Report Writing The Report Accidents AFTER SERVING THE BUS STOP I WAS IN N/SIDE LANE THE LORRY WAS NEXT TO ME WAITING FOR LIGHTS TO CHANGE TO GREEN HE HIT MY BUS AS HE TURNED RIGHT These statements were made on the real Bus Incident Report report from this accident. What could the lorry driver see in his mirrors? Which vehicles driver was found blameworthy? How could the accident have been prevented?

68 Bus Incident Report Writing The Report Accidents Lets look at another CCTV clip.

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70 The Report

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72 ReplayContinue

73 Bus Incident Report Writing The Report Accidents THE LADY MUST HAVE LOST HER BALANCE I WAITED FOR THE DOORS TO CLEAR These statements were made on the real Bus Incident Report report from this accident. Does the CCTV evidence support the drivers statements ? What contributed to the ladys fall? Who was found blameworthy? THOSE SHOPPING TROLLEYS ARE A MENACE


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