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Rethinking the Divide: Health information and limited English proficiency Sarah Jones Medical Researcher, McCarthy Tetrault OLA Super Conference.

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Presentation on theme: "Rethinking the Divide: Health information and limited English proficiency Sarah Jones Medical Researcher, McCarthy Tetrault OLA Super Conference."— Presentation transcript:

1 Rethinking the Divide: Health information and limited English proficiency Sarah Jones Medical Researcher, McCarthy Tetrault OLA Super Conference

2 Where we are going… Background and Context The spark! Identified Problems Strategies

3 Background & Context 1)Non-English speaking individuals are seeking health information 2)The information they need is not available through institutional channels According to the 2006 Census: Just over 17% of Ontarios population prefers to speak a language other than English

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5 Themes Individual Characteristics – We prefer the doctors who can speak Mandarin. I cant find one because the demand is too high, but I am on the waiting list. (from Asanin and Wilson, 2008) Contextual Characteristics – California residents with limited English proficiency show a 67% greater positive likelihood of receiving cervical cancer screening. (Wong, 2009)

6 In short 1) Patient Education! – Empowerment through information – Regain control in an out of control situation 2) Information seekers! – Information behaviour varies by person – Some people avoid information

7 Identified Problems Literacies Translation/Interpretation Funding

8 Literacies Are You Language Health Information Technology Literate?

9 Translation When discussing health care issues it is important not to beat around the bush. Because good health is like gold. Can you dig it?

10 Funding

11 Strategies Identify Partners Be the expert Advocate

12 Identify partners Community centres Transnational connections Family members

13 Be the expert Know what is out there Know what is authoritative Free resources

14 Advocate At work At conferences

15 Resources EthnoMed – http://ethnomed.org/ 211 Toronto/ 211 Ontario MLAnet – tutorials in English & Spanish SPIRAL Neuro-patient resource centre – McGill There are new resources all the time!

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20 Thank you very much!


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