1. A (very) short course in Business Process Modeling Notation
Very similar to traditional flowcharts
Only five symbols
Describes the flow of work in a business

2. Basic Notation Events: Activity: tasks and sub-process Decisions:
something that happens:
Activity: tasks and sub-process
Decisions:
Sequence: – the flow
of work or information
start
intermediate
end

3. Swimlanes Pool – an actor or group that performs activities
Lane – subdivision of a pool
Store
Sales Area
Store
Stockroom

4. Put them all together in a simple example: product purchase
Customer
Request
Product
end
Pay for
product
end
start
Call
stock room
Inform
customer
Ring up
sale
Load car
for customer
Salesclerk no
Stockclerk
Look for
product
Bring product
to sales
Found?
yes
Try explaining this process out loud. Tell who is doing what,
from start to finish.

5. Another example: a doctors visit

6. QUESTIONS? Look back through the two examples.
Please ask any questions that occur to you.
When you feel you understand, we’ll proceed.