1. 2015 PCC Optimization Workshop
Keys to Success in the Billing World
Presented by:
Dottie J. Hauman, Revenue Cycle Consultant
Kelly J. Sorensen, Sr. Revenue Cycle Consultant

2. No Pay Claims….
Are you complying? Are you having issues? Are you experiencing pitfalls? Let’s talk about it….
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3. How-To Generate No Pay Claims in PCC
Go to A/R Configuration under Set-up and check the following boxes for automatic generation.
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4. How to Set Up in PCC
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5. No Pay Sample Claim
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6. No Pay claims-How would you start this process??
A good place to START would be in review of your current month’s census, during part A billing. Look for resident’s that were cut from skilled care and remained in your facility. PCC should generate these claims for you correctly.
If you need to play catch-up, you are permitted to lump multiple months/years into one claim and submit to Medicare for processing.
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7. No Pay Claims – General Notes
A successfully processed No Pay claim will return with an “R” and code: (this is good !)
Most common rejections of No Pay claims
C7010-Overlaps Hospice election
15202-Number of Units Issue
38020-Overlaps with IP Claim
38119-Out of sequence
38117-Out of sequence
Are you seeing other rejections that you would like to discuss?
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8. Benefits Exhaust Claims
How long must I submit Benefits Exhaust Claims to Medicare?
How will I know when to stop submitting Exhaust Claims?
PCC generates Exhaust claims along with current Medicare A claims.
Any issues with Exhaust Claims processing correctly?
How are Exhaust Claims different than No Pay Claims? .
References:
CGS Quick Reference:
MLN Matters 4292 (10/24/12):
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9. Benefits Exhaust Claim Example
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10. HMO Information Only Claims
Are these really necessary?
What is the best way to handle this task?
Is affixing Condition Code 04 my only coding requirement to comply on this task?
Only required for Part A Claims!
Don’t forget to submit Info Only claims for the skilled MyCare stays.
Make sure you have the Medicare HIC #
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11. How to Set-up in PCC
Don’t forget that you need a checkmark in the Insurance link screen to signify that a information only claim should be generated.
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12. HMO Information Claim Only Example
2015 PCC Opimization Workshop
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13. Medicare Secondary Payer (MSP) Claims
What is an MSP, anyway?
When do I send these claims?
Will Medicare really pay?
CMS Guidelines and Resources for Medicare Secondary Payer:
CMS Billing & Adjustment Guide: (awesome tool)
Medicare MSP Questionnaire:
Claim Adjustment Reason Codes:
MSP
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14. The process is fairly simple, and carries BIG benefits.
When: October 1, 2015
If you are an Ohio Medicaid Trading Partner, you should make plans to send some test claims to ensure that any issues are resolved before 10/1/2015.
 The process is fairly simple, and carries BIG benefits. 
The Ohio Department of Medicaid has an ICD-10 webpage at: 
 ICD-10 information such as Provider Q&A, trading partner testing, free coding practice for providers, OhioMHAS coding resources, and other documents and resources have been posted there.
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15. ICD-10 : What to do now...
In PCC, the facility can begin to add new Diagnosis sheets containing ICD-10, for the October 1, 2015 starting date. No need to wait!
On the PCC home page, there are training opportunities available.
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16. Vaccination Billing
Set-up Vaccine Payers for most efficient claim processing.
Pneumococcal Vaccine
Influenza Vaccine
No More Roster Billing
Quick turnaround of payment
Reduce the pain
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17. Vaccination Charge Code Setup
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18. Create your New Payer and Add Your Template
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19. Helpful Websites Insurance claim status/eligibility: www.Availity.com
CGS Web Portal:
NPI Look-up Portal:
MyCare Aetna Portal:
MyCare Buckeye Portal:
MyCare CareSource Portal:
MyCare Molina Portal:
MyCare UHC Portal: https: //unitedhealthcareonline.com
Ohio MITS Portal:
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20. Copyright © 2015 HW&Co. All Rights Reserved.

21. Thank You! Dottie J. Hauman Kelly J. Sorensen Revenue Cycle Consultant
Sr. Revenue Cycle Consultant
23240 Chagrin Blvd., Suite 700
Cleveland, OH 44122 P F
460 Polaris Parkway, Suite 300
Westerville, OH 43082 P F
8800 Tyler Blvd.
Mentor, OH
P: F:
877.FOR.HWCO
This educational offering has been reviewed by the National Continuing Education Review Service (NCERS) of the National Association of Long Term Care Administrator Boards (NAB) and approved for 8.75 clock hours and 5.50 participant hours. Program Approval Number: in. For comments please
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