1. Workplace culture Presented by: Olgney Pinto, Emile da Silva, Sveta Kersanava,

2. About Today’s Session What is Sexual Harassment What is Workplace Bullying Look at some statistics Implications on the workplace Responsibilities of employers/supervisors Legal Obligations Minimising the Risk View & Discuss Video Assessment Task

3. Learning Outcomes What we hope to achieve today: Identify examples of sexual harassment & workplace bullying Understand the effect that this type of harassment has on a business Understand the company’s expectations regarding appropriate workplace behaviour Identify resolution pathways to deal with harassment problems effectively

4. What is Workplace Bullying Bullying is the repeated, less favourable treatment of an individual by one or more people in the workplace Workplace bullying can be simply described as “Bad Behaviour” which is unreasonable & inappropriate

5. Examples of Bullying Yelling or abuse Constant criticism of work Impossible deadlines Constantly changing targets Deliberately withholding work-related information or resources Making someone the brunt of teasing, pranks or practical jokes Tampering with personal effects or equipment Giving tasks which are meaningless or beyond the skill of the person

6. Some of the usual apprentice pranks.. Go shopping for a long wait Go & get a 12” populating tool Tool box filled with grease/sump oil Go & buy a can of sparks to start the engine Hanging push bike up/deflating tyres/gladwrapped Being locked in Porta-loo Or the more serious……… Dacking, greasing, or thrown in the dough machine/garbage, tea towel flicking and physical abuse

7. Sexual Harassment… Is Against the Law! Is any form of unwelcome sexual behaviour that makes a person feel humiliated, intimidated or embarrassed Can have serious & damaging effects on people’s lives Is particularly hazardous to employers

8. Examples of Sexual Harassment  Uninvited touching  Sexual or suggestive comments, jokes or innuendo  Unwelcome requests for sex  Asking about a person’s private life  The display of sexually explicit material  Repeated invitations to go out  Staring, leering or stalking  Sex based insults, taunts, teasing or name-calling  Offensive communications

9. What is Not Sexual Harassment Behaviour which is based on: Mutual attraction Friendship Respect If the interaction is consensual, welcome & reciprocated, then it is not sexual harassment

10. Effects of Harassment Reduced efficiency, productivity & profitability Adverse Publicity/Erosion of Company image Increased absenteeism Staff turnover Costs associated with counselling, recruitment, compensation claims Legal costs associated with defending civil or criminal charges Loss of sleep, loss of appetite & low morale Feelings of anger, humiliation, frustration, depression, stress, powerlessness

11. Types of Bullies The Gatekeeper The Constant Critic

12. Types of Bullies Two Headed SnakeThe Screaming Mimi

13. The Statistics - Bullying Men & Women bullied/bully in equal numbers Women bullies target women 84% of the time Men bullies target women 69% of the time Vast majority of bullies are bosses (81%) Source: Campaign against workplace bullying 2000 (USA) New research from Griffith University estimates the cost to Australian employers is between $6 billion & $36 billion a year Source: HR Monthly February 2002

14. Other Facts……………….. Women are more likely to report bullying About 1 victim in 100 either attempts or succeeds to commit suicide Most people who are bullied report damage to their health Overwhelming majority of bullies are repeat offenders Bullying is responsible for 1 resignation in 4

15. The Statistics -Sexual Harassment Survey Results from For Me Magazine Oct 2000 Of the 60% of respondents who had been harassed, most common forms of sexual harassment were: suggestive comments (68%) Unwanted touching (64%) Ogling (48%) Sexual advances (35%) Exposure to pornographic pictures (16%) 70% didn’t know who to complain to

16. Duty of Care Qld employers have a responsibility to ensure the health & welfare of their workers under the Workplace Health & Safety Act 1995 In the area of employment, employers can be held liable for the wrongs committed by their employees in the course of work This is referred to as Vicarious Liability

17. Vicarious Liability Means that if an employee sexually harasses a co-worker, client, customer etc, the employer can be held legally responsible and may be liable for damages

18. Zero Tolerance Are you aware of your Company’s Policies on Sexual Harassment & Workplace Bullying? Policies should have strong opening statements regarding the company’s attitude to harassment in the workplace Develop awareness among staff as a key strategy in addressing harassment Maintain on-going identification & review workplace environments where staff may be at risk Take a zero tolerance approach!

19. If you are being harassed… Tell the person to stop! Report it to your: Supervisor/Manager HR Manager Field Officer/Trainer Keep a record of the harassment When, Where, Who Saw It

20. Thank you ! For participating in today’s session Cairns Region Group Training takes workplace harassment seriously