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IAEMs CEM 101 Basic Training Daryl Lee Spiewak, CEM, TEM, TCFM International Association of Emergency Managers CEM Commissioner March.

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Presentation on theme: "IAEMs CEM 101 Basic Training Daryl Lee Spiewak, CEM, TEM, TCFM International Association of Emergency Managers CEM Commissioner March."— Presentation transcript:

1 IAEMs CEM 101 Basic Training Daryl Lee Spiewak, CEM, TEM, TCFM International Association of Emergency Managers CEM Commissioner March 4, 2007

2 Certification Basics Application Pitfalls Conclusion/Questions CEM® Exam Basics Requirements Presentation Outline

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4 Purpose of IAEMs Certification Program Elevate the visibility of emergency managers Elevate the visibility of emergency managers Encourage and mandate continued professional development, education and technical skills Encourage and mandate continued professional development, education and technical skills Ensure minimal Knowledge, Skills and Abilities (KSAs) Ensure minimal Knowledge, Skills and Abilities (KSAs)

5 Education Experience Training Foundation of a Profession

6 Application Application Credential Process Credential Process Testing Testing Re-Certification Re-Certification Certification Process

7 Education Experience Training CEM ® Credential Process

8 EM Essay Contributions Exam CEM ® Credential Process

9 Federal Government State Government Local Government Private Industry EducationMilitary CEM ® Commission

10 CEM ® Factoids As of 23 June ,000+ professionals certified 1,000+ professionals certified 532 current CEMs 532 current CEMs Two current AEMs Two current AEMs In 48 states and two countries In 48 states and two countries 304 have been certified more than 304 have been certified more than 5-years, 147 certified for 10+ years $450 total fee for enrollment, application and exam ($325 for IAEM members) $450 total fee for enrollment, application and exam ($325 for IAEM members)

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12 CEM Requirements – Application Packet CEM ® Requirements – Application Packet Emergency management experience Emergency management experience –3 years FTE comprehensive EM –2 years FTE with 4-year EM degree Three professional references Three professional references –One must be current supervisor –Include job descriptions, not resume Actual disaster/contingency experience or substantive role in managing a full-scale exercise Actual disaster/contingency experience or substantive role in managing a full-scale exercise

13 CEM Requirements – Application Packet CEM ® Requirements – Application Packet Education (Until 2010) Education (Until 2010) –Any 4-year college degree –Substitute 2 years FTE per year of college Emergency management training Emergency management training –100 contact hours –25 hours or less per topic General management training General management training –100 contact hours –25 hours or less per topic

14 CEM Requirements – Application Packet CEM ® Requirements – Application Packet Six of 14 contributions to the profession Six of 14 contributions to the profession –Professional membership –Professional conference attendance –Leadership –Service –Special assignment –Speaking –Teaching

15 Six of 14 contributions to the profession Six of 14 contributions to the profession –Course development –Publication –Audiovisual or interactive product –Awards, honors, or special recognition –State/Province certifications –Legislative contact –Other CEM Requirements – Application Packet CEM ® Requirements – Application Packet

16 Emergency management essay Emergency management essay –Scenario-based –1,000 or so words –12 Knowledge, Skills & Abilities Criteria –24 out of 41 points (59%) –Signed verification statement

17 CEM Requirements – Application Packet CEM® Requirements – Application Packet Comprehensive EM exam Comprehensive EM exam –100 multiple choice questions –Passing score is 75% Recertification every 5 years Recertification every 5 years

18 AEM Requirements – Application Packet AEM ® Requirements – Application Packet The same requirements as the CEM® The same requirements as the CEM® except except No education requirement No education requirement –No degree! –No college! –No experience substitution!

19 Application Complete

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21 Application Packet Killers Application Packet Killers –Incompleteness –Sloppiness –Lack of order –Lack of documentation –Missing information/signatures –Invalidated claims Application Pitfalls - General Considerations

22 Application Packet Killers Application Packet Killers –Lack of comprehensive emergency management experience –Official job description missing –Unaccounted employment periods –Lack of volunteer hours documentation –Missing documentation showing relationship or % of time in emergency management Application Pitfalls - Work History and Experience

23 Application Packet Killers Application Packet Killers –Missing three professional references –References not familiar with candidates work history –Missing or inaccurate contact numbers –After-work and weekend contact numbers helpful Application Pitfalls - Professional References

24 Application Packet Killers Application Packet Killers –Significant role not explained –Significant role not documented –Tangential roles too often claimed Application Pitfalls - Actual Disaster or Exercise Experience

25 Application Packet Killers Application Packet Killers –Official or notarized transcripts best –Copy of official transcript OK –Transcript provided does not list degree conferred –Graduate transcripts OK. They usually show BA/BS degree earned Application Pitfalls - Education

26 Application Packet Killers Application Packet Killers –General management training claimed for emergency management training –Emergency management training claimed for general management training –More than 25 hours per topic area claimed –Graduate classes = 15 contact hours per credit hour –FEMA IS courses usually = 10 contact hours Application Pitfalls - Management Training

27 Application Packet Killers Application Packet Killers –Cannot be required by job –Six different contributions –Missing documentation or documentation does not prove claim of contribution –Contribution did not meet requirements –Missing signatures or contact information –Must be a contribution and not an attribution Application Pitfalls - Contributions to the Profession

28 Application Packet Killers Application Packet Killers –Required statement not provided and signed –Did not solve the problem statement –Did not cover the KSAs –Difficult to read –Too many grammar and spelling errors –Not double spaced –This is an essay, not a book, not a report, or not a magazine article Application Pitfalls - Emerency Management Essay

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30 CEM EXAM Basics CEM ® EXAM Basics 100 Questions 100 Questions 60% - 80% Core Questions 60% - 80% Core Questions 20% - 40% Country-Specific Questions 20% - 40% Country-Specific Questions 75% to Pass 75% to Pass Pass Exam BEFORE or AFTER Packet Submission Pass Exam BEFORE or AFTER Packet Submission

31 NFPA 1600 Standards Laws and Authorities Laws and Authorities Hazard ID, Risk Assessment, and Impact Analysis Hazard ID, Risk Assessment, and Impact Analysis Mitigation Mitigation Resource Management Resource Management Mutual Aid Mutual Aid Planning Planning Direction, Control, and Coordination Direction, Control, and Coordination

32 NFPA 1600 Standards Communications & Warning Communications & Warning Operational Procedures Operational Procedures Logistics & Facilities Logistics & Facilities Training Training Exercises, Evaluations, & Corrective Actions Exercises, Evaluations, & Corrective Actions Crisis Communication & Public Information Crisis Communication & Public Information Finance & Administration Finance & Administration

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34 Hazard ID, Risk Assessment and Impact Analysis Identify hazards - conditions or situations that have the potential for causing harm to people, property, or the environment Identify hazards - conditions or situations that have the potential for causing harm to people, property, or the environment Monitor those hazards Monitor those hazards Determine the likelihood of their occurrence Determine the likelihood of their occurrence Determine vulnerability to those hazards Determine vulnerability to those hazards

35 Hazard ID, Risk Assessment and Impact Analysis Natural hazards Natural hazards Human-caused hazards –unintentional Human-caused hazards –unintentional Human-caused hazards - intentional Human-caused hazards - intentional

36 Hazard ID, Risk Assessment and Impact Analysis Risk Assessment Risk Assessment –Life Safety –Essential Facilities –Critical Infrastructure

37 Hazard ID, Risk Assessment and Impact Analysis Impact Analysis Impact Analysis –Predictability –Magnitude –Speed of Onset –Cascading Effects

38 Mitigation Mitigate the effects of hazards that cannot be prevented Mitigate the effects of hazards that cannot be prevented Mitigation strategy is based on Mitigation strategy is based on –hazard identification and risk assessment –impact analysis –program constraints –operational experience –cost-benefit analysis

39 Resource Management Management system for describing, inventorying, requesting, and tracking Management system for describing, inventorying, requesting, and tracking Activating these systems prior to and during an incident Activating these systems prior to and during an incident Dispatching resources prior to and during an incident Dispatching resources prior to and during an incident

40 Resource Management Deactivating or recalling resources during or after incidents Deactivating or recalling resources during or after incidents Contingency planning for resource shortfalls Contingency planning for resource shortfalls

41 Planning Strategic plan Strategic plan Emergency operations/response plan Emergency operations/response plan Prevention plan Prevention plan Mitigation plan Mitigation plan Recovery plan Recovery plan Continuity plan Continuity plan

42 Planning Functional roles and responsibilities Functional roles and responsibilities Lines of authority Lines of authority The means to manage incident information The means to manage incident information

43 Planning - Principles Do not reinvent the wheel. Do not reinvent the wheel. Do not go it alone. Do not go it alone. Use existing organizational structures Use existing organizational structures Research laws, ordinances, rules, etc. Research laws, ordinances, rules, etc.

44 Planning - Principles Identify resources and gaps Identify resources and gaps Write the plan Write the plan –Basic plan –Functional annexes –Hazard-specific appendices to support annexes

45 Planning - Annexes Functional annexes Functional annexes –Direction and control –Communications –Warning –Public information –Evacuation –Mass care –Health & medical –Resource management

46 Direction, Control and Coordination Incident management system to direct, control, and coordinate response and recovery operations Incident management system to direct, control, and coordinate response and recovery operations Describe specific organizational roles, titles, and responsibilities for each incident management function Describe specific organizational roles, titles, and responsibilities for each incident management function

47 Direction, Control and Coordination Coordination with stakeholders directly involved in response, continuity and recovery operations Coordination with stakeholders directly involved in response, continuity and recovery operations

48 Communications and Warning Communications systems and procedures Communications systems and procedures –Established –Regularly tested Notify officials Notify officials Alert emergency response personnel Alert emergency response personnel

49 Communications and Warning Which of the following pieces of information could could be deleted from a 15-second Public Service Announcement on drinking water safety? a. The city water supply is contaminated. b. Paul Lining has been named Director of Public Works. c. Water should be boiled before it is used or consumed. d. The boil water edict is in force until further notice.

50 Communications and Warning Which of the following pieces of information could could be deleted from a 15-second Public Service Announcement on drinking water safety? a. The city water supply is contaminated. b. Paul Lining has been named Director of Public Works. c. Water should be boiled before it is used or consumed. d. The boil water edict is in force until further notice.

51 Communications and Warning You need to warn the public about a collapsed bridge. What medium would be least useful in getting your message across? a. AM radio traffic update. b. Ham radio. c. Magazine feature story. d. Television.

52 Communications and Warning You need to warn the public about a collapsed bridge. What medium would be least useful in getting your message across? a. AM radio traffic update. b. Ham radio. c. Magazine feature story. d. Television.

53 Communications and Warning Why would a magazine feature article be least useful in getting your message across? What would you put in a magazine feature article?

54 Communications and Warning Why would a magazine feature article be least useful in getting your message across? Not timely. What would you put in a magazine feature article? Details, explanations, and analyses along with photos.

55 Operational Procedures Response and recovery procedures based on consequences of identified hazards Response and recovery procedures based on consequences of identified hazards –Established –Implemented Situation analysis Situation analysis –Needs assessment –Damage assessment –Identification of resources shortfalls

56 Logistics and Facilities Procedures to locate, acquire, store, distribute, maintain, test, and account for procured and donated resources Procedures to locate, acquire, store, distribute, maintain, test, and account for procured and donated resources –Services –Personnel –Materials –Facilities

57 Logistics and Facilities Establish an emergency operations center and an alternate EOC Establish an emergency operations center and an alternate EOC –Equipped –Maintained –Periodically tested

58 Training Develop and implement a training/ educational curriculum to support the program Develop and implement a training/ educational curriculum to support the program Create awareness and enhance the skills required to develop, implement, maintain, and execute the program Create awareness and enhance the skills required to develop, implement, maintain, and execute the program

59 Training Trained in the jurisdictions incident management system Trained in the jurisdictions incident management system Comply with all applicable regulatory requirements Comply with all applicable regulatory requirements

60 Exercises, Evaluations, and Corrective Actions Designed to evaluate program plans, procedures, and capabilities Designed to evaluate program plans, procedures, and capabilities –Periodic reviews –Testing –Post-incident reports –Lessons learned –Performance evaluations –Exercises

61 Exercises, Evaluations, and Corrective Actions Designed to test individual essential elements, interrelated elements or the entire plan(s) Designed to test individual essential elements, interrelated elements or the entire plan(s) Take corrective action on an deficiency identified Take corrective action on an deficiency identified

62 Crisis Communication and Public Information Procedures to disseminate and respond to requests for pre-disaster, disaster and post-disaster information Procedures to disseminate and respond to requests for pre-disaster, disaster and post-disaster information –Internal audiences –External audiences –The media

63 Crisis Communication and Public Information Public awareness program Public awareness program –Advise the public –Use authorized agencies –Discuss threats to people, property, and the environment

64 Finance and Administration Develop procedures to support the program before, during and after an emergency or a disaster Develop procedures to support the program before, during and after an emergency or a disaster –Finance –Administration

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66 Laws and Authorities Legislation Legislation Regulations Regulations Directives Directives Policies Policies Industry codes of practice Industry codes of practice

67 Laws and Authorities Robert T. Stafford Act Robert T. Stafford Act Homeland Security Presidential Directives Homeland Security Presidential Directives –HSPD 5 – Management of Domestic Incidents –HSPD 7 – Homeland Security Advisory System National Response Plan National Response Plan National Incident Management System National Incident Management System

68 Laws and Authorities Robert T. Stafford Act Robert T. Stafford Act –FEMAs Role and Responsibilities –Emergency Declarations –Public Assistance –Individual Assistance –Federal Coordinating Officer –State Coordinating Officer –Damage Assessments

69 Laws and Authorities National Response Plan National Response Plan –Applies to all incidents requiring a coordinated Federal response –Always activated –Incidents of National Significance Actual or potential high-impact event requiring robust and coordinated Federal response Actual or potential high-impact event requiring robust and coordinated Federal response –Includes state, local, tribal authorities –Includes the Private Sector –Companion to the National Incident Management System (NIMS)

70 Laws and Authorities National Incident Management System National Incident Management System –Command and Management –Preparedness –Resource Management –Communications and Information Management –Supporting Technologies

71 Resource Management Management system for describing, inventorying, requesting, and tracking Management system for describing, inventorying, requesting, and tracking Activating these systems prior to and during an incident Activating these systems prior to and during an incident Dispatching resources prior to and during an incident Dispatching resources prior to and during an incident

72 Resource Management Deactivating or recalling resources during or after incidents Deactivating or recalling resources during or after incidents Contingency planning for shortfalls of resources Contingency planning for shortfalls of resources

73 Mutual Aid Determine need for mutual aid Determine need for mutual aid Establish agreements Establish agreements Reference mutual aid in the applicable program plan Reference mutual aid in the applicable program plan

74 Direction, Control and Coordination Incident Command System Incident Command System –Common Terminology –Modular Organization –Management by Objectives –Incident Action Plans –Span of Control –Pre-designated Incident Locations and Facilities

75 Direction, Control and Coordination Incident Command System Incident Command System –Comprehensive Resource Management –Integrated Communications –Establishment and Transfer of Command –Chain of Command & Unity of Command –Unified Command –Accountability –Deployment –Information and Intelligence Management

76 Command Responsible for incident management Responsible for incident management Develops incident objectives Develops incident objectives Approves the Incident Action Plan Approves the Incident Action Plan Transfer Command Transfer Command Unified Command Unified Command Supported by Public Information, Safety, and Liaison Officers Supported by Public Information, Safety, and Liaison Officers

77 Operations Manages tactical operations at the incident site Manages tactical operations at the incident site Involved in preparing the Incident Action Plan Involved in preparing the Incident Action Plan

78 Planning Responsible for collecting, evaluating, and disseminating tactical information pertaining to the incident Responsible for collecting, evaluating, and disseminating tactical information pertaining to the incident Maintains information and intelligence on the current and forecasted situation Maintains information and intelligence on the current and forecasted situation Prepares the Incident Action Plan Prepares the Incident Action Plan

79 Logistics Supports needs for the incident including ordering resources from off- site locations Supports needs for the incident including ordering resources from off- site locations Provides facilities, transportation, supplies, equipment, maintenance, and fueling Provides facilities, transportation, supplies, equipment, maintenance, and fueling Includes communication and medical services to incident personnel Includes communication and medical services to incident personnel

80 Finance and Administration Develop procedures to support the program before, during and after an emergency or a disaster Develop procedures to support the program before, during and after an emergency or a disaster –Financial (cost analysis & procurement) –Reimbursement (Claims) –Administrative Services (Time)

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82 Practice Exam Questions Which of the following hazards can be predicted days in advance? Which of the following hazards can be predicted days in advance? –A. Earthquake –B. Hurricane –C. Tsunami –D. Wildfire

83 Practice Exam Questions Which of the following hazards can be predicted days in advance? Which of the following hazards can be predicted days in advance? –A. Earthquake –B. Hurricane –C. Tsunami –D. Wildfire

84 Practice Exam Questions In which phase of emergency management do you develop and exercise an emergency operations plan? In which phase of emergency management do you develop and exercise an emergency operations plan? –A. Mitigation –B. Preparedness –C. Response –D. Recovery

85 Practice Exam Questions In which phase of emergency management do you develop and exercise an emergency operations plan? In which phase of emergency management do you develop and exercise an emergency operations plan? –A. Mitigation –B. Preparedness –C. Response –D. Recovery

86 Practice Exam Questions Which of the following should be included in a mitigation plan? Which of the following should be included in a mitigation plan? –A. Only easily achievable actions –B. Only a single action –C. Prioritized actions –D. Short-term actions

87 Practice Exam Questions Which of the following should be included in a mitigation plan? Which of the following should be included in a mitigation plan? –A. Only easily achievable actions –B. Only a single action –C. Prioritized actions –D. Short-term actions

88 Practice Exam Questions Which of the following is not a role for the emergency operations center (EOC)? Which of the following is not a role for the emergency operations center (EOC)? –A. Coordination during emergency response –B. Disaster planning –C. Disaster recovery –D. Reimbursement for damages

89 Practice Exam Questions Which of the following is not a role for the emergency operations center (EOC)? Which of the following is not a role for the emergency operations center (EOC)? –A. Coordination during emergency response –B. Disaster planning –C. Disaster recovery –D. Reimbursement for damages

90 Practice Exam Questions Which of the following is a characteristic of a good emergency operations plan? Which of the following is a characteristic of a good emergency operations plan? –A. It is based on valid assumptions –B. Language is detailed and technical –C. Little involvement from outside agencies –D. Plan is not exercised

91 Practice Exam Questions Which of the following is a characteristic of a good emergency operations plan? Which of the following is a characteristic of a good emergency operations plan? –A. It is based on valid assumptions –B. Language is detailed and technical –C. Little involvement from outside agencies –D. Plan is not exercised

92 Practice Exam Questions Having a pre-event emergency plan in place will help: Having a pre-event emergency plan in place will help: –A. Increase revenue to the community –B. Reduce response time –C. Sell an unpopular event –D. The sponsor avoids paying for local emergency services

93 Practice Exam Questions Having a pre-event emergency plan in place will help: Having a pre-event emergency plan in place will help: –A. Increase revenue to the community –B. Reduce response time –C. Sell an unpopular event –D. The sponsor avoids paying for local emergency services

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95 CEM The Effort Is Real

96 CEM The Benefits Are Real

97 CEM Go For It!

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