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DeCenzo and Robbins HRM 7th Edition1 CHAPTER 15 Labor Relations and Collective Bargaining.

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Presentation on theme: "DeCenzo and Robbins HRM 7th Edition1 CHAPTER 15 Labor Relations and Collective Bargaining."— Presentation transcript:

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2 DeCenzo and Robbins HRM 7th Edition1 CHAPTER 15 Labor Relations and Collective Bargaining

3 DeCenzo and Robbins HRM 7th Edition2 CHAPTER 15 zWhat did you find out from your survey? yBEST UNION ATTRIBUTES yWORST UNION ATTRIBUTES

4 DeCenzo and Robbins HRM 7th Edition3 CHAPTER 15 TOPICS: x 1: Unions defined x 2: Labor union laws x 3: Federal labor union laws x 4: Union-organizing process x 5: Collective bargaining components x 6: Collective bargaining steps x 7: Union security arrangements x 8: Grievance procedure x 9: Impasse-resolution techniques x10: Public-sector bargaining

5 DeCenzo and Robbins HRM 7th Edition4 1: UNIONS DEFINED z Organization of workers z Acting collectively z Seeking mutual interest yProtection yPromotion z Through collective bargaining

6 DeCenzo and Robbins HRM 7th Edition5 1: UNION BENEFITS zHigher wages and benefits zInfluence work rules zGreater job security zDealing with management

7 DeCenzo and Robbins HRM 7th Edition6 2: LABOR UNION LAWS z Wagner Act z Taft-Hartley Act z Railway Labor Act z Landrum-Griffin Act z Racketeering Influenced and Corrupt Organizations Act

8 DeCenzo and Robbins HRM 7th Edition7 3: FEDERAL LABOR UNION LAWS zExecutive Orders y10900 y11491 zCivil Service Reform Act of 1978

9 DeCenzo and Robbins HRM 7th Edition8 4: UNION ORGANIZING PROCESS zOrganizing campaign zAuthorization cards zRepresentation certification zCollective bargaining zRepresentation decertification

10 DeCenzo and Robbins HRM 7th Edition9 4: COLLECTIVE BARGAINING OBJECTIVES zContract agreement zAcceptable to both parties zCommon issues yWages yHours yTerms and conditions of employment yGrievance procedure

11 DeCenzo and Robbins HRM 7th Edition10 5: COLLECTIVE BARGAINING - INVOLVED z Labor z Management z Government yWatchdog z Financial institutions

12 DeCenzo and Robbins HRM 7th Edition11 5: COLLECTIVE BARGAINING - INVOLVED zLabor yShop steward yOfficer yInternational representation zManagement yCEO yHR representative yattorneys

13 DeCenzo and Robbins HRM 7th Edition12 6: COLLECTIVE BARGAINING STEPS z Preparation z Negotiation z Agreement z Union Ratification z Contract Administration

14 DeCenzo and Robbins HRM 7th Edition13 6: PREPARING TO NEGOTIATE zOngoing process zBegins as soon as prior contract was negotiated zInternal information zExternal information

15 DeCenzo and Robbins HRM 7th Edition14 6: PREPARING TO NEGOTIATE z INTERNAL INFORMATION z Grievance and accident records z Employee performance reports z Absenteeism z Turnover z Transfers

16 DeCenzo and Robbins HRM 7th Edition15 6: PREPARING TO NEGOTIATE zEXTERNAL INFORMATION zCost of living zRecently negotiated contracts zLabor market statistics zEconomic forecasts

17 DeCenzo and Robbins HRM 7th Edition16 6: AT THE BARGAINING TABLE z Union delivers lots of demands xNecessary > Important > Easy to give up ySignificant room for trading yPolitically expedient yBehind closed doors z THEN….

18 DeCenzo and Robbins HRM 7th Edition17 6: AT THE BARGAINING TABLE zAssess priority of others demands zCombine proposals into viable packages zMatch yHighest management offer yLowest union demand zOral agreement zWritten contract

19 DeCenzo and Robbins HRM 7th Edition18 6: CONTRACT ADMINISTRATION z Get information out yUnion members yManagement personnel z Implement yManagement rights z Interpret z Monitor activities

20 DeCenzo and Robbins HRM 7th Edition19 7: UNION SECURITY ISSUES zUnion security arrangements zMaintenance of membership zDues check off

21 DeCenzo and Robbins HRM 7th Edition20 7: UNION SECURITY ARRANGEMENTS z UNION SHOP z Most powerful z Not allowed in right- to-work states z Required to join to continue to work

22 DeCenzo and Robbins HRM 7th Edition21 7: UNION SECURITY ARRANGEMENTS zAGENCY SHOP zDues required zMembership optional zDues used for collective bargaining, not political lobbying zOPEN SHOP

23 DeCenzo and Robbins HRM 7th Edition22 8: GRIEVANCE PROCEDURE STEPS z Start at lowest level z Supervisor (labor relations specialist and shop steward) z Manager, specialist z Grievance rights arbitration

24 DeCenzo and Robbins HRM 7th Edition23 8: GRIEVANCE PROCEDURE OUTCOMES zResolution zImpasse

25 DeCenzo and Robbins HRM 7th Edition24 9: IMPASSE POSSIBILITIES z Wildcat strike z Economic strike z Lockout

26 DeCenzo and Robbins HRM 7th Edition25 9: IMPASSE RESOLUTION TECHNIQUES zFact-finder zInterest arbitration zConciliation and mediation

27 DeCenzo and Robbins HRM 7th Edition26 9: CURRENT ISSUES z Labor management cooperation z Declining membership

28 DeCenzo and Robbins HRM 7th Edition27 10: PUBLIC SECTOR BARGAINING zIncreasing membership y11% > 37% zBoss is elected official yPeople determine budget zSunshine laws zFreedom of information

29 DeCenzo and Robbins HRM 7th Edition28 10: NONTRADITIONAL EMPLOYEES IN UNIONS z Nonmanufacturing sector z Government workers z Nurses z Secretaries z Professional and technical employees z Managers

30 DeCenzo and Robbins HRM 7th Edition29 10: GLOBAL LABOR RELATIONS zDifferent histories of unionization yPolitical yEconomic zDifferent terminology zDifferent government role zDiffering perspectives

31 DeCenzo and Robbins HRM 7th Edition30 REVIEW CHAPTER 15 zRemember these terms? ySunshine laws yAuthorization card yAgency shop yClosed shop yWildcat strike yImpasse yCertification election

32 DeCenzo and Robbins HRM 7th Edition31 QUICK: REVIEW CHAPTER 15 yANSWER THESE QUESTIONS ON A SHEET OF PAPER. x1. THE MOST IMPORTANT THING WE DID IN CLASS TODAY _______. x2. I STILL HAVE QUESTIONS ABOUT___. x3. THE BEST THING ABOUT CLASS TODAY WAS _______________. x4. DONT DO ____________ ANYMORE. TURN THEM IN, PLEASE. NO NAMES. WELL TALK NEXT CLASS SESSION

33 DeCenzo and Robbins HRM 7th Edition32 Exhibit 15-1: Union Membership by Industry Concentrations

34 DeCenzo and Robbins HRM 7th Edition33 Exhibit 15-2: Union Security and Related Provisions

35 DeCenzo and Robbins HRM 7th Edition34 Exhibit 15-3: Union Organizing Process

36 DeCenzo and Robbins HRM 7th Edition35 Exhibit 15-4: The Collective-Bargaining Process

37 DeCenzo and Robbins HRM 7th Edition36 Exhibit 15-5: A Sample Grievance Procedure

38 DeCenzo and Robbins HRM 7th Edition37 Exhibit 15-6: Trends in Union Membership

39 DeCenzo and Robbins HRM 7th Edition38 Exhibit 15-7: Unionization Around the World


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