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Technology: Making A More User-Friendly Campus Florida State University Jackie Deptula Tom DiCato Dustin Rollins.

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Presentation on theme: "Technology: Making A More User-Friendly Campus Florida State University Jackie Deptula Tom DiCato Dustin Rollins."— Presentation transcript:

1 Technology: Making A More User-Friendly Campus Florida State University Jackie Deptula Tom DiCato Dustin Rollins

2 ID Card Services One-stop shopping (meal plan, laundry, vending accounts, residence hall access, transportation, library use, academic building/classroom access, sporting events access) One-stop shopping (meal plan, laundry, vending accounts, residence hall access, transportation, library use, academic building/classroom access, sporting events access) Student Identification – trend to move toward unique non-connected identifiers on card vs. social security numbers Student Identification – trend to move toward unique non-connected identifiers on card vs. social security numbers Universal Student Identification number (login for access to Blackboard, WebCT Vista) Universal Student Identification number (login for access to Blackboard, WebCT Vista)

3 ID Card Services- On Campus Living Limiting access to residence halls Limiting access to residence halls Less paperwork: turn access on or off immediately Less paperwork: turn access on or off immediately Card Access Bedrooms and Bathrooms (by gender) Card Access Bedrooms and Bathrooms (by gender) Eventually more economical: less money spent on replacement keys and lock changes Eventually more economical: less money spent on replacement keys and lock changes Vending and Laundry Services self-sustained in the halls Vending and Laundry Services self-sustained in the halls Meal Plans/ Dining Services Meal Plans/ Dining Services –Dollar amounts to be used anywhere on campus instead of just one meal

4 ID Card Services- Other Student Affairs Services Photo identification (in lieu of drivers license) Photo identification (in lieu of drivers license) Campus building access (example: after hour lab access) Campus building access (example: after hour lab access) Transportation (campus public transportation) Transportation (campus public transportation) Admission to sporting events and activities Admission to sporting events and activities Financial aid (allow access to deferment of textbook bills, residence hall rent, meal plan purchase, tuition payment- charged to student account through card) Financial aid (allow access to deferment of textbook bills, residence hall rent, meal plan purchase, tuition payment- charged to student account through card) Link with bank accounts/ use as debit card Link with bank accounts/ use as debit card Invalidate card online if lost- immediately Invalidate card online if lost- immediately Connections with off campus merchants (examples: pizza, groceries) Connections with off campus merchants (examples: pizza, groceries) In general, ID Cards make it easier to track and monitor where students have been, what students use and when they use them allowing student affairs administrators to offer services students will utilize and enjoy. In general, ID Cards make it easier to track and monitor where students have been, what students use and when they use them allowing student affairs administrators to offer services students will utilize and enjoy.

5 Encouraging A Campus Community In general, the Internet reaches many more people at once than other methods of communication. In general, the Internet reaches many more people at once than other methods of communication. Educational components for a safe community (Mystudentbody.com, Reslife.net modules) Educational components for a safe community (Mystudentbody.com, Reslife.net modules) Student Online Newspapers Student Online Newspapers Websites like College Confidential that give the low down and rankings of US Colleges and Universities for students. Websites like College Confidential that give the low down and rankings of US Colleges and Universities for students.

6 Encouraging A Campus Community Student Activities can advertise for programming likely more effective online (Facebook, Myspace, AIM, Yahoo IM!) Student Activities can advertise for programming likely more effective online (Facebook, Myspace, AIM, Yahoo IM!) All student services can use blogs to determine students satisfaction/ dissatisfaction for various components of campus life All student services can use blogs to determine students satisfaction/ dissatisfaction for various components of campus life Easier to get involved: click a button to join a facebook group or vote in student elections Easier to get involved: click a button to join a facebook group or vote in student elections

7 Safety & Security Easily track student traffic to specific student services through swipe access i.e. athletics, library hours Easily track student traffic to specific student services through swipe access i.e. athletics, library hours Ability to control a students' access to areas (i.e. their building, academic buildings) Ability to control a students' access to areas (i.e. their building, academic buildings) Quickly deactivate card if student loses it or it is stolen to prevent theft of any kind Quickly deactivate card if student loses it or it is stolen to prevent theft of any kind Mobile phone use lowers situational awareness (Nasar Hecht and Wener). Mobile phone use also increased risky behavior Mobile phone use lowers situational awareness (Nasar Hecht and Wener). Mobile phone use also increased risky behavior An internet-based community has led to new challenges including online harassment and file sharing issues (compliance with RIAA) An internet-based community has led to new challenges including online harassment and file sharing issues (compliance with RIAA) Notice of a crisis (text messages, campus website, personal s, bulletins utilized to be compliant with posting of crimes around campus Notice of a crisis (text messages, campus website, personal s, bulletins utilized to be compliant with posting of crimes around campus

8 Safety & Security- Crisis Intervention In light of recent tragedies, campuses have had to adapt their crisis intervention techniques, relying heavily on technology In light of recent tragedies, campuses have had to adapt their crisis intervention techniques, relying heavily on technology Drexel University- armed its security personnel with a handheld device called "DragonForce" DragonForce allows users to send messages, draw images, take photos and stream video to others using the device. This results in increased communication within security personnel. Drexel University- armed its security personnel with a handheld device called "DragonForce" DragonForce allows users to send messages, draw images, take photos and stream video to others using the device. This results in increased communication within security personnel. Important to note that multiple means of communicating are necessary in a crisis. Text messages cannot be the only method. Important to note that multiple means of communicating are necessary in a crisis. Text messages cannot be the only method. Miami Dade - county wide emergency alert system utilizing hotlines, internet, voic , the media, press releases, to notify the community of an emergency. Through other technology, adding text messages, personal , and pagers. Miami Dade - county wide emergency alert system utilizing hotlines, internet, voic , the media, press releases, to notify the community of an emergency. Through other technology, adding text messages, personal , and pagers.

9 Safety & Security- Other Student Services Judicial Affairs can use the tracking of students for judicial cases Judicial Affairs can use the tracking of students for judicial cases School officials at Marquette utilize cell phones with "robust" features which they can "immediately ascertain the disposition and geographical location of each student by pushing numbers on their cell phone" School officials at Marquette utilize cell phones with "robust" features which they can "immediately ascertain the disposition and geographical location of each student by pushing numbers on their cell phone" Multiple Service Areas can restrict student access if they have not completed something and student will have to react (i.e. If a student did not complete a judicial sanction their card can be deactivated) Multiple Service Areas can restrict student access if they have not completed something and student will have to react (i.e. If a student did not complete a judicial sanction their card can be deactivated) Some schools like University of Texas at Austin are using SEVIS - Student and Exchange Visitor Information System to track nonimmigrant visitors to the campus. It is now a mandatory policy for all higher education institutions that accept international students. Data collected includes immigration information, visa and academic status Some schools like University of Texas at Austin are using SEVIS - Student and Exchange Visitor Information System to track nonimmigrant visitors to the campus. It is now a mandatory policy for all higher education institutions that accept international students. Data collected includes immigration information, visa and academic status

10 Virtual Learning Environments (VLEs) VLEs reduce academic costs to the institution, and increase convenience. VLEs reduce academic costs to the institution, and increase convenience. Increased accessibility (i.e. distance learning students and people with disabilities) Increased accessibility (i.e. distance learning students and people with disabilities) Affords students flexibility, in that they can fit their schoolwork into when they can do it. Affords students flexibility, in that they can fit their schoolwork into when they can do it. Allows for an increase in self directed study at all levels, which will increase life long learning, a current trend in higher education. Allows for an increase in self directed study at all levels, which will increase life long learning, a current trend in higher education.

11 Virtual Learning Environments (VLEs) Increased engagement through VLEs, and can draw students and staff closer together Increased engagement through VLEs, and can draw students and staff closer together If used correctly, VLEs can create and foster a unique community for students to interact in If used correctly, VLEs can create and foster a unique community for students to interact in Increase in tutor to student interaction, even though the ratio of students to tutors has been increasing Increase in tutor to student interaction, even though the ratio of students to tutors has been increasing VLEs are now even utilizing text messaging through the course, and 91.7% of students said they would enroll in another course that offers text messaging as an option. (In the new often consumer based level of student affairs we are in now this is very important for administrators) VLEs are now even utilizing text messaging through the course, and 91.7% of students said they would enroll in another course that offers text messaging as an option. (In the new often consumer based level of student affairs we are in now this is very important for administrators) Through this, students can get course updates, grade info, deadline information and weekly "hot" topics Through this, students can get course updates, grade info, deadline information and weekly "hot" topics

12 Aiding New Populations Students have to be prepared to work with technology. Graduates with disabilities face the danger of being unable to compete fairly with their non-disabled peers in a labor market that demands technology literacy Identification of a need and development of Campus Student Disability Resource Centers and staff positions devoted to working with student population Identification of a need and development of Campus Student Disability Resource Centers and staff positions devoted to working with student population Use of adaptive technology for students with disabilities to keep up in the technologically advancing college campus (i.e. working with VLEs, using a word processor) Use of adaptive technology for students with disabilities to keep up in the technologically advancing college campus (i.e. working with VLEs, using a word processor) Online Training programs for improving the attitudes of faculty and student affairs staff members Online Training programs for improving the attitudes of faculty and student affairs staff members

13 Technology & Parents Technology has increased the ability for parent involvement in college students lives Technology has increased the ability for parent involvement in college students lives Some examples: Can add funds to card (campus dollars) at any time through the internet, which can be used for specific purchases (i.e. no alcohol) Can add funds to card (campus dollars) at any time through the internet, which can be used for specific purchases (i.e. no alcohol) Parents have more contact with students than in the past through , text messages, IMs etc. Parents have more contact with students than in the past through , text messages, IMs etc.

14 Parents dont only interact with the institution through technology…. Parents dont only interact with the institution through technology…. …It can also help them hover more effectively …It can also help them hover more effectively Technology & Parents cont.

15 Future Considerations: Challenges Large cost for student affairs profession to equip the campus infrastructure with the necessary technology Large cost for student affairs profession to equip the campus infrastructure with the necessary technology Questions about how to hold students accountable for online content Questions about how to hold students accountable for online content Research shows that technologically- advanced college campuses are still not completely meeting the needs of people with disabilities (i.e. students do not feel adequately trained to benefit from the technology) Research shows that technologically- advanced college campuses are still not completely meeting the needs of people with disabilities (i.e. students do not feel adequately trained to benefit from the technology) Less face-to-face interaction with Student Affairs professionals Less face-to-face interaction with Student Affairs professionals

16 Future Consideration: Other Because of technology, lines between specific student affairs services have been blurred Because of technology, lines between specific student affairs services have been blurred There has been a move from Clerical positions to Information Technology positions. There has been a move from Clerical positions to Information Technology positions.

17 Resources ml ml s/Access.Denied shtml s/Access.Denied shtml Aspden, L., Hel,, P. (2004). Making the connection in a blended learning environment. Educational Media International, 41 (3). Bond, J. A. (2002). The changing context of campus safety. New Directions for Student Services 99. Drakontas LLC. (2007) A Review of the legislative response and an assessment of the divergent state of campus security and communications technology post virginia tech massacre. DuVall, J. B., Powell, M. R., Hodge, E., & Ellis, M. (2007). Text messaging to improve social presence in online learning. Educause Quarterly.

18 Resources cont. Forte, S. P. (2003). A pragmatic approach to high-tech security on campus. The Journal. Mcharg et. Al. (2006). Availability of a virtual learning environment does not compensate for the lack of a physical facility. Medical Teacher, 20 (3). Nasar, J. Hecht, P., Wener, R. (2007). Call if you have trouble: Mobile phones and safety among college students. International Journal of Urban and Regional Research 31 (4). Ramsey, C. (2003). Using virtual learning environments to facilitate new learning relationships. The International Journal of Management Education. Roessler, R.T. and Kirk, M.H. (1998) Improving Technology Training Services in Postsecondary Education: Perspectives of Recent College Graduates with Disabilities. Journal on Postsecondary Education and Disability, 13 (3). Schafhauser, D. (2008). Miami dade college signs on with county-wide emergency alert system. Campus Technology February 11, Shariff, S. (2005). Cyber-dilemmas in the new millennium: School obligations to provide student safety in a virtual school environment. McGill Journal of Education. 40 (3). Shariff, S. (2005). Cyber-dilemmas in the new millennium: School obligations to provide student safety in a virtual school environment. McGill Journal of Education. 40 (3). Fichten, C.S., Asuncion, J.V., Barile, M., Fossey, M.E., Robillard, C., Judd, D., Wolforth, J., Senécal, J., Généreux, C., Guimont, J.P., Lamb, D., & Juhel, J-C. (2004). Access to information and instructional technologies in higher education I: Disability service providers perspective. Journal of Postsecondary Education and Disability, 17(2),


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