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Higher Education and the Evolution of Technology May 20, 2008 University of St. Thomas Catherine Lennox, Kathrine Russell, Gretchen Switalski & Jenny Tran.

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Presentation on theme: "Higher Education and the Evolution of Technology May 20, 2008 University of St. Thomas Catherine Lennox, Kathrine Russell, Gretchen Switalski & Jenny Tran."— Presentation transcript:

1 Higher Education and the Evolution of Technology May 20, 2008 University of St. Thomas Catherine Lennox, Kathrine Russell, Gretchen Switalski & Jenny Tran

2 A Day in the Life Imagine the student of the future, waking up to a wireless alarm clock tuned to their favorite digital radio station. With the press of a button the student turns on a multimedia monitor which provides the morning news, E-mail, instant messenger, and daily calendar. Before leaving their residence hall room, the student picks up the latest model of a multimedia mobile phone and starts their walk to the student union with a video phone conversation with their mom.

3 Wait a second… Take a step back to present time. While these technologies may seem far-fetched, the rapid technological advances made over the past 20 years have significantly impacted college students and the student affairs professionals who support them.

4 Technology is an integral part of our daily lives. The television, the computer, the Internet, E-mail, and the cell phone can sometimes be taken for granted as normal and convenient; however, these technologies were each considered advanced and forward-thinking when they were first introduced… …back to the present.

5 Television A 1957 Ford Foundation Report predicted that the television would advance education and had the potential to eliminate literacy Televisions have become common place on todays campus: in most classrooms, campus centers, and nearly every residence hall room

6 Television: Benefits Quick access to news and media Enhanced visual learning An additional way to advertise campus events: television sets in public areas of campus and campus television stations Provides students with the opportunity to develop programming and deliver messages via the television Broadcasting concerts and speakers via the campus television station for students who could not attend

7 Television: Challenges The medias portrayal of what college will be like Installation of television sets across campus and the more recent occurrence of flat screen televisions on campus Lack of student socialization as a result of individual television sets in each residence hall room

8 Television: Implications Cost: providing students with television access and repair services The range of stations available: cable vs. network television The emergence of flat screen, mountable televisions will require accommodation in each residence hall room Student Affairs is charged with counteracting inaccurate portrayals of college on television

9 The Computer In 1942, the digital computer was invented by college professors to process difficult mathematical equations The personal computer was introduced in the early 1980s and became commonplace in the early 1990s

10 The Computer: Benefits Greater access for students with disabilities Ease of creating professional documents and presentations: advertising and marketing student programs, developing brochures and pamphlets to recruit future students Creation of digital student records Storage of documents and older files for simple retrieval

11 Computer: Challenges Access for staff and students Cost placed on universities to provide and maintain computers for each staff member, and to develop computer labs, help desks, and/or laptop programs for students Proficiency Keeping staff and students trained and current with technological advances

12 Computer: Implications Campuses need to make computers available and affordable Necessity of Information Technology departments for updates and maintenance Funding and budgeting for a help desk Using students as a resource to staff a help desk

13 The Internet During the 1960s-1980s, the computer evolved to a form of communication with the Internet Then, in the 1990s the World Wide Web became a conduit for mass Internet access Recent data suggests more than 85% of college students use the Internet daily Individuals ages 18-24, the traditional-aged college student, have the highest rate of Internet use

14 The Internet: Benefits Departmental Web Sites: Increased access to general information Streamlined Services: Registration, Orientation, Personal and Academic Counseling, Directories, Student Organizations: Event calendars, recruitment, advertising, student leadership elections Community Building: Blackboard, Facebook, My Space, Instant Messaging Staff: Ability to target communication toward a greater number of students

15 The Internet: Challenges Unauthorized Activity Illegal downloading and file sharing have led to lawsuits from the Recording Industry Association of America against college students Hacking and privacy issues Addiction Gambling, gaming, shopping Depression, isolation

16 The Internet: Implications Support for access to music with strict policies regarding illegal activity Awareness of the warning symptoms of internet addiction Structured support services such as personal counseling for students and Internet resources available via the university web site

17 E-mail During the 1960s-1980s E-mail began developing for intercampus use In the early 1990s, E-mail access and usage increased with the development of the World Wide Web and institutions began assigning all students and staff with a personal E-mail address In the mid to late 1990s E-mail became the official mode of communication on many college campuses The first e-mails were text-only and grew to the E- mail available today with full graphic capability

18 E-mail: Benefits Increased speed of communication and information dissemination Ease of obtaining contact information for students and staff Electronic documentation of communication for future reference The use of listservs for inter-campus messages to students as well as for professional development and communication between institutions

19 E-mail: Challenges Ensuring computer access for all students Overwhelming volume of E-mails Increased anonymity resulting in greater potential for harassment Students dont always check E-mail: they prefer newer and faster modes of communication including text and instant messaging. E-mail can be perceived as informal, causing students and staff to disregard respectful language and punctuation

20 E-mail: Implications E-mail is becoming outdated as students turn to other methods of communication Institutions are turning to other ways of reaching students: web portals, text messaging, instant messaging Increased and enhanced E-mail functionality: calendar, automated reminders, spam control, and more!

21 The Cell Phone Introduced in 1981, the Nordic Mobile Telephone (NMT system) was the first fully automatic mobile phone Until the late 1980s mobile phones were used primarily as car phones, however with the fast-paced advancement of electronic development, cell phones have quickly transformed into palm sized communication devices In addition to higher quality, smaller size, and affordability, the cell phone is now capable of text messaging, e-mail, internet access, radio transmission, mp3 player, and photo and video messaging Cell phones are no longer for the elite, users include everyone from school children to senior citizens

22 The Cell Phone: Benefits Emergency Notification System & Services Campus Safety: students can quickly call for help instead of trying to find an emergency blue light or telephone Advertising campus events More information at fingertips Podcasting events and speakers to reach out to more students

23 The Cell Phone: Challenges Creation of new rules, policies, and guidelines surrounding cell phones use Cell phones have facilitated the making of private matters public and the improper dissemination of copyrighted data Text messaging is leading to poor interpersonal and written communication Student in residence halls are not walking down the hall to talk to friends, just text or call them Cost can create social divides The decreased importance and expense of residence hall landlines

24 The Cell Phone: Implications The cell phone is quickly becoming the main method of communication for and with students: allowing them to check e-mails, receive campus activities updates, emergency warnings, access to internet, podcasts of campus events, and sharing of information and documents Campuses are beginning to offer university sponsored cell phone plans, as well as cell phone recycling programs to promote sustainability

25 Technology Common Themes Different levels of proficiency and access among students and staff lead to a technological divide New technology allows students and staff to be both producers and consumers of information Overuse of any form of technology can result in social isolation and inhibit the development of interpersonal skills Multimedia devices are increasingly becoming one, providing students and staff one device for all of their technological needs

26 Instead of technology driving the innovation, we need to have more conversations about creating the best learning environments and the ways in which technology can enhance those environments. (Kruger, 2005, p. 104)

27 Reference List Abbate, J. (1999). Inventing the internet. Cambridge, MA: The MIT Press. Alexander, B. (2004). Going nomadic: Mobile learning in higher education. EDUCASEreview, September/October p. 29 – 35. Retrieved February 15, 2008 from Altbach, P.G., Berdahl, R.O., & Gumport, P.J. (2005). American higher education in the twenty-first century: Social, political, and economic challenges (2nd ed.). Baltimore: John Hopkins University Press. Chapman, R.J. (1994). Computers, e-mail and alcohol and other drug programming. Journal of College Student Development, 35(2), p. 147. Gordon, C., Juang, L. & Syed, M. (2007). Internet use and well-being among college students: Beyond frequency of use. Journal of College Student Development, 48 (6), 674-687. Katz, J. E. Mobile Phones in Educational Settings. Retrieved February 8, 2008 from Komives,, S.R., Woodard, D.B. Jr., & Associates. (2003). Student services: A handbook for the profession (4th ed.). San Francisco: Jossey Bass. Kruger, K. Ed. (2005). Technology in student affairs: Supporting student learning and services. New Directions for Student Services, (112). San Francisco: Jossey Bass. Mabry, D. J. (2005). History of Cell Phones. The Historical Text Archive. Retrieved February 12, 2008 from cell-phones.php cell-phones.php MacKinnon, F. & Associates. (eds.) (2004). Rentzs student affairs practice in higher education (3rd ed.). Springfield, IL: Thomas Books. Marklein, M. B. (2003). Colleges catch cell phone wave. USA TODAY. Retrieved February 12, 2008 from campus-cells_x.htm campus-cells_x.htm McLemee, S. (2006). The Silencer. Inside Higher Ed. Retrieved February 12, 2008 from Omnilert, LLC. (2007). Start sending alerts to your entire campus community today. e2Campus. Retrieved February 12, 2008 from Sylwester, E. (2006). Group urges students to recycle cell phones. Oregon Daily Emerald. Retrieved February 12, 2008 from 1965184.shtml? 1965184.shtml? Tobolwsky, B.E. (2006). Beyond demographics: Understanding the college experience through television. New Directions for Student Services, 114, 17-26. Wired Campus. (2007). Online University Will Deliver Course by Cellphone. Retrieved February 15, 2008 from

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