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How to Deal with Bias as a Manager Welcome to How to Deal with Bias as a Manager © 2010 Sondra Thiederman, Ph.D.Slide #1
Program Goal To provide managers with specific skills and guidelines for responding effectively to the presence of bias in the workplace. © 2010 Sondra Thiederman, Ph.D.Slide #2
Situation One Your first concern is Bens behavior, not his attitude or beliefs. Avoid discussing issues that are not pertinent to the situation. Focus on clarifying company policy. Treat the offending team member with respect. © 2010 Sondra Thiederman, Ph.D.Slide #3
Situation Two Ask well-targeted questions to lead the team member to self-awareness. Provide action steps to solve the problem. State your expectations clearly and concretely. © 2010 Sondra Thiederman, Ph.D.Slide #4
© 2010 Sondra Thiederman, Ph.D.Slide #5 Thank You for Your Participation
This program is based on the book, Making Diversity Work, by Sondra Thiederman, Ph.D. Cross-Cultural Communications Distributed by Learning Communications © 2010 Sondra Thiederman, Ph.D.Slide #6
Bias Reduction: Taking It to the Next Step Welcome to Bias Reduction: Taking It to the Next Step © 2010 Sondra Thiederman, Ph.D.Slide #1.
Is It Bias? Making Diversity Work Is It Bias? Short Workshop Welcome to Is It Bias? Short Workshop © 2010 Sondra Thiederman, Ph.D.Slide #1.
Is It Bias? Making Diversity Work Is It Bias? Long Workshop Welcome to Is It Bias? Long Workshop © 2010 Sondra Thiederman, Ph.D.Slide #1.
Management. Essential Question Learning Target: I can explain how human relations skills make people more effective managers.
© 2007, International Training and Development, LLC OUCH! That Stereotype Hurts Communicating Respectfully in a Diverse World © 2007, International Training.
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McGraw-Hill Copyright © 2011 The McGraw-Hill Companies, Inc. All rights reserved. Peak Performance: Success In College And Beyond Chapter 12 Build Supportive.
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© 2009 The McGraw-Hill Companies, Inc. All rights reserved. 1 McGraw-Hill part Recognize that diversity is not a bad thing. 2.Describe some of the.
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© 2013 Sondra Thiederman 1 GATEWAYS TO INCLUSION TURNING TENSE MOMENTS INTO PRODUCTIVE CONVERSATIONS Welcome! Evaluation copy only Not to be used for training.
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1 Competency-based interviews Past, demonstrated behavior is the best indicator of future performance.
We use our initiative and want to make things happen. We can use our initiative and take the lead. We can create new things and develop. We can solve.
Employability Skills Fundamental Skills The skills needed as a base for further development. You will be better prepared to progress for the workforce.
ROLE OF A LEADER This product was funded by a grant awarded under the President’s High Growth Job Training Initiative as implemented by the U.S. Department.
WASHINGTON STATE UNIVERSITY EXTENSION Evaluation Based Program Development This material was developed in partnership with Rutgers's University and Lydia.
Team Management/morale Performance Management Motivation Decision Making Leadership Adaptability/Flexibility Planning & Organisation Communication Dealing.
McGraw-Hill/Irwin 2010 Modified by Jackie Kroening 2011 TEAMS IN QUALITY ORGANIZATIONS Chapter 9.
Module 2.3. Evaluate one’s attitudes toward diversity. Review some general strategies and suggestions about working with diverse students. Learn.
$1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100 Welcome.
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© 2009 The McGraw-Hill Companies, Inc. All rights reserved. 1 McGraw-Hill part Explain the importance of effective communication in customer service.
Part 1: How to ensure good project management? By Sulaymon Eshkabilov, PhD Information Day of Erasmus+ for Central Asia.
©SHRM 2008 SHRM’s Diversity & Inclusion Initiative 1 SHRM’s Definition of Diversity Skin color Gender Age Education Socio-economic Status Ethnicity Native.
The Manager as a Leader Chapter 12. The Importance of Leadership Definition: Leadership is the ability to influence individuals and groups to cooperatively.
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Interpersonal communication is: communication which establishes, affirms and/or negotiates relations between two or more people usually perceived.
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Agenda Objectives Coaching Is Teaching Motivating/Encouraging Communicating/Listening Setting Goals Providing feedback Informal (day-to-day coaching)
Analyzing Your Audience and Purpose Chapter 5 Presented By: Rachel Harkness Steven Butts Jon Band Chris Cordell June 6, 2006.
Behavioral Issues in Online Courses. Learning Outcomes In this session, you will: Participate in group activities and offer suggestions for managing a.
Meaningful ethical education (the development of ethical beings), happens when peoples feelings and behaviour change, as well as their ideas.
Testing Drafts for Usability and Persuasiveness Paul V. Anderson’s Technical Communication, 6 th ed.
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B. OVERVIEW OF SMALL BUSINESS 2.00 Explain the basic concepts leading to success in small business entrepreneurship Discuss the importance of ethical.
1 Competency-based interviews “Past, demonstrated behavior is the best indicator of future performance”
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