Presentation is loading. Please wait.

Presentation is loading. Please wait.

Tom Peters EXCELLENCE. ALWAYS. Leadership. 21 April 2009.

There are copies: 3
NOTE: To appreciate this presentation [and insure that it is not a mess ], you need Microsoft fonts: Showcard Gothic, Ravie, Chiller and Verdana.

Welcome to Tom Peters PowerPoint World! Beyond the set of slides here, you will find at tompeters.com the last eight years of presentations, a basketful.

Conrad Hilton, at a gala celebrating his career, was asked …

Similar presentations


Presentation on theme: "Tom Peters EXCELLENCE. ALWAYS. Leadership. 21 April 2009."— Presentation transcript:

1 Tom Peters EXCELLENCE. ALWAYS. Leadership. 21 April 2009

2 NOTE: To appreciate this presentation [and ensure that it is not a mess ], you need Microsoft fonts: Showcard Gothic, Ravie, Chiller and Verdana

3 tompeters.com Slides at … tompeters.com

4 Excellence: The Leadership 50

5 bedrock.

6 1. Leaders … serve.

7 Organizations exist to serve. Period. Leaders live to serve. Period. serve. Period.

8 The Basic Mechanism.

9 2. Leadership Is a … Mutual Discovery Process.

10 – Peter Drucker Ninety percent of what we call management consists of making it difficult for people to get things done. – Peter Drucker

11 Organizing Genius / Warren Bennis and Patricia Ward Biederman Groups become great only when everyone in them, leaders and members alike, is free to do his or her absolute best. The best thing a leader can do for a Great Group is to allow its members to discover their greatness.

12 Leaders Mt Everest Test free to do his or her absolute best … allow its members to discover their greatness.

13 The Leadership Types.

14 3. Great Leaders on White Horses Are Important – but Great Talent Developers (Type I Leadership) are the Bedrock of Organizations that Perform Over the Long Haul.

15 Jack didnt have a vision! Whoops: Jack didnt have a vision!

16 4. But There Are Times When the visionary Type (Type II Leadership) Matters!

17 A leader is a dealer in hope. Napoleon

18 5. Find the Businesspeople! (Type III Leadership)

19 I.P.M. (Inspired Profit Mechanic)

20 6. All Organizations Need … the Golden Leadership Triangle.

21 The Golden Leadership Triangle: (1) Talent Fanatic … (2) Visionary … (3) Inspired Profit Mechanic.

22 7. Leadership Mantra #1: IT ALL DEPENDS!

23 Renaissance Men are … a snare, a myth, a delusion!

24 8. The Leader Is Rarely/ Never the Best Performer.

25 The Leadership Dance.

26 9. Leaders … SHOW UP!

27 A body can pretend to care, but they cant pretend to be there. Texas Bix Bender

28 Its always showtime. Its always showtime. David DAlessandro, Career Warfare

29 10. Leaders … LOVE the MESS!

30 If things seem under control, youre just not going fast enough. Mario Andretti

31 11. Leaders DO!

32 We have a strategic plan. Its called doing things. Herb Kelleher

33 12. Leaders Re -do.

34 Phil Crosby is an idiot!

35 We made mistakes, of course. Most of them were omissions we didnt think of when we initially wrote the software. We fixed them by doing it over and over, again and again. We do the same today. While our competitors are still sucking their thumbs trying to make the design perfect, were already on prototype version # 5. By the time our rivals are ready with wires and screws, we are on version ready with wires and screws, we are on version # 10. It gets back to planning versus acting: We act from day one; others plan how to plan for months. Bloomberg by Bloomberg # 10. It gets back to planning versus acting: We act from day one; others plan how to plan for months. Bloomberg by Bloomberg

36 13. BUT … Leaders Know When to Wait.

37 Tex Schramm: The too hard box!

38 14. Leaders Are … Optimists.

39 Hackneyed but none the less true: LEADERS SEE CUPS AS HALF FULL.

40 Half-full Cups: [Ronald Reagan] radiated an almost transcendent happiness. L ou Cannon

41 15. Leaders FOCUS!

42 Dennis, you need a … To-dont List !Dennis, you need a … To-dont List !

43 I used to have a rule for myself that at any point in time I wanted to have in mind as it so happens, also in writing, on a little card I carried around with me the three big things I was trying to get done. Three. Not two. Not four. Not five. Not ten. Three. Richard Haass, The Power to Persuade

44 16. Leaders … Send V-E-R-Y Clear Signals About Whats Important!

45 Really Important Stuff: Rogers Rule of Three!

46 Danger: S.I.O. (Strategic Initiative Overload)

47 If It Aint Broke … Break It.

48 17. Leaders … FORGET!/ Leaders … DESTROY!

49 Forget>Learn The problem is never how to get new, innovative thoughts into your mind, Dee Hock Forget>Learn The problem is never how to get new, innovative thoughts into your mind, but how to get the old ones out. Dee Hock

50 Buy a very large one and just wait. I am often asked by would-be entrepreneurs seeking escape from life within huge corporate structures, How do I build a small firm for myself? The answer seems obvious: Buy a very large one and just wait. Paul Ormerod, Why Most Things Fail: Evolution, Extinction and Economics

51 18. BUT … Leaders Have to Deliver, So They Worry About Throwing the Baby Out with the Bathwater.

52 Damned If You Do, Damned If You Dont, Just Plain Damned. Subtitle in the chapter, Own Up to the Great Paradox: Success Is the Product of Deep Grooves/ Deep Grooves Destroy Adaptivity, Liberation Management (1992)Damned If You Do, Damned If You Dont, Just Plain Damned. Subtitle in the chapter, Own Up to the Great Paradox: Success Is the Product of Deep Grooves/ Deep Grooves Destroy Adaptivity, Liberation Management (1992)

53 19. Leaders … HONOR THE USURPERS.

54 Saviors-in-Waiting Disgruntled Customers Upstart Competitors Rogue Employees Fringe Suppliers Source: Wayne Burkan, Wide Angle Vision

55 20. Leaders Make [Lots of] Mistakes – and MAKE NO BONES ABOUT IT!

56 Fail faster. Succeed sooner. David Kelley/IDEO Fail faster. Succeed sooner. David Kelley/IDEO

57 21. Leaders Make … BIG MISTAKES!

58 Reward excellent failures. Punish mediocre successes. Phil Daniels Reward excellent failures. Punish mediocre successes. Phil Daniels

59 Create.

60 22. Leaders Know that THERES MORE TO LIFE THAN LINE EXTENSIONS. Leaders Love to … CREATE NEW MARKETS.

61 Acquisitions are about buying market share. Our challenge is to create markets. There is a big difference. Peter Job, CEO, Reuters

62 YESBANK* *Commerce Bank

63 23. Leaders … Make Their Mark / Leaders … Do Stuff That Matters

64 I never, ever thought of myself as a businessman. I was interested in creating things I would be proud of.Richard Branson

65 24. Leaders Push Their Organizations … W-a-y Up the Value- added Chain.

66 $55B

67 IBM Global Services $55B And the M Stands for … ? Gerstners IBM: Systems Integrator of choice./BW (Lou, help us turn all this into that long-promised revolution. ) IBM Global Services* (*Integrated Systems Services Corp.): $55B

68 Big Browns New Bag: UPS Aims to Be the Traffic Manager for Corporate America Big Browns New Bag: UPS Aims to Be the Traffic Manager for Corporate America Headline/BW/2004

69 24%

70 Every project we undertake starts with the same question:How can we do what has never been done before? Stuart Hornery, Lend Lease

71 25. Leaders Push Past Service Transactions to … Scintillating Experiences.

72 Experiences are as distinct from services as services are from goods. Experiences are as distinct from services as services are from goods. Joe Pine & Jim Gilmore, The Experience Economy: Work Is Theatre & Every Business a Stage

73 What we sell is the ability for a 43- year-old accountant to dress in black leather, ride through small towns and have people be afraid of him. Harley Experience: Rebel Lifestyle! What we sell is the ability for a 43- year-old accountant to dress in black leather, ride through small towns and have people be afraid of him. Harley exec, quoted in Results-Based Leadership

74 26. Leaders LOVE the New Technology!

75 Power Tools For Power Strategies/ ARD 40K

76 27. Needed? Type IV Leadership: Technology Dreamer-True Believer

77 The Golden Leadership Quadrangle: (1) Talent Fanatic … (2) Visionary … (3) Inspired Profit Mechanic … (4) Technology Dreamer- True Believer.

78 Talent.

79 28. Leaders … DO TALENT!

80 Brand = Talent.

81 29. When It Comes to TALENT … Leaders Always Go Berserk!

82 From 1, 2 or youre out [JW] to …Best Talent in each industry segment to build best proprietary intangibles [EM] Source: Ed Michaels, War for Talent

83 30. Leaders Listen. Leaders Consult.

84 The One line of code Theorem: All we-they- me want is (1) to be consulted, (2) to be taken seriously, (3) a tiny show of appreciation

85 Passion.

86 31. Leaders … Sell PASSION!

87 Gary Hamel: Create a cause, not a business. Gary Hamel: Create a cause, not a business.

88 32. Leaders Know: ENTHUSIASM BEGETS ENTHUSIASM!

89 BZ: I am a … Dispenser of Enthusiasm!

90 Nothing is so contagious as enthusiasm. Samuel Taylor Coleridge

91 33. Leaders Are … in a Hurry

92 We dont sell insurance anymore. We sell speed. Peter Lewis, Progressive

93 Metabolic Management

94 34. Leaders Focus on the SOFT STUFF!

95 Hard is soft. Soft Is hard. Hard is soft. Soft Is hard.

96 Message: Leadership is all about love! [Passion, Enthusiasms, Appetite for Life, Engagement, Commitment, Great Causes & Determination to Make a Damn Difference, Shared Adventures, Bizarre Failures, Growth, Insatiable Appetite for Change.]

97 The Job of Leading.

98 35. Leaders Know Its ALL SALES ALL THE TIME.

99 If you dont LOVE SALES … find another life. (Dont pretend youre a leader.)

100 36. Leaders LOVEPOLITICS.

101 If you dont LOVE POLITICS … find another life. (Dont pretend youre a leader.)

102 All success is a Matter of implementation. All implementation is a matter of politics.

103 37. But … Leaders Also Break a Lot of China.

104 Characteristics of the Also rans* Minimize risk Respect the chain of command Support the boss Make budget *Fortune, Most Admired Global Corporations

105 38. Leaders Give … RESPECT!

106 It was much later that I realized Dads secret. He gained respect by giving it. He talked and listened to the fourth-grade kids in Spring Valley who shined shoes the same way he talked and listened to a bishop or a college president. He was seriously interested in who you were and what you had to say. Source: Sara Lawrence-Lightfoot, Respect

107 Amen! What creates trust, in the end, is the leaders manifest respect for the followers. Jim OToole, Leading Change

108 39. Leaders Say Thank You.

109 The deepest human need is the need to be appreciated. William James

110 FLOWERPOWERFLOWERPOWERFLOWERPOWERFLOWERPOWER FLOWERPOWERFLOWERPOWERFLOWERPOWERFLOWERPOWER

111 40. Leaders Are … Curious.

112 The Three Most Important Letters … WHY?

113 41. Leadership Is a … Performance.

114 It is necessary for the President to be the nations No. 1 actor. FDR

115 42. Leaders … Are The Brand

116 You must be the change you wish to see in the world. Gandhi

117 Its always showtime. Its always showtime. David DAlessandro, Career Warfare

118 43. Leaders … Have a GREAT STORY!

119 A key – perhaps the key – to leadership is the effective communication of a story. Howard Gardner Leading Minds: An Anatomy of Leadership

120 Leaders dont just make products and make decisions. Leaders make meaning. – John Seely Brown

121 Leader Job 1 Paint Portraits of Excellence !

122 Introspection.

123 44. Leaders … Enjoy Leading.

124 Tom, you left out one thing …

125 45. Leaders LAUGH!

126 46. Leaders … KNOW THEMSELVES.

127 Individuals (would-be leaders) cannot engage in a liberating mutual discovery process unless they are comfortable with their own skin. (Leaders who are not comfortable with themselves become petty control freaks.)

128 Questions: What do others think of you? [Are you sure?] What do you think of you? [Are you sure?] What is your impact on others? [Are you sure?] What is your impact on others? [Are you sure?] What is your impact on others? [Are you sure?] What are the little things you (perhaps unconsciously) do that cause people to shrivelor blossom? [Are you sure?] What do you want? [Are you sure?] Are you aware of your changing moods? [Are you sure?] How fragile is your ego? [Are you sure?] Do you have a true confidant? [Are you sure?] Do you perform brief or not-so-brief self-assessments? Do you talk too much? [Are you sure?] Do you know how to listen? [Are you sure?] Do you listen? [Are you sure?] What is your style of hashing things out? Are you perceived as (a) arrogant, (b) abrasive (c) attentive, (d) genuinely interested in people, (e) etc? [Are you sure?] Are you flexible? Have you changed your mind about anything important in a while? Are you comfortable-uncomfortable with folks on the front line? Do you think youre in touch with the pulse of things around here? [Are You Sure?] Are you too emotional/intuitive? Are you too unemotional/rational? Do you spend much time with people who are new to you? [Do you think questions like this are so much BS?]

129 47. But … Leaders have MENTORS.

130 Upon having the Leadership Mantle placed upon ones head, he/she shall never hear the unvarnished truth again!* (*Therefore, she/he needs one faithful compatriot to lay it on with no jelly.) Upon having the Leadership Mantle placed upon ones head, he/she shall never hear the unvarnished truth again!* (*Therefore, she/he needs one faithful compatriot to lay it on with no jelly.)

131 The End Game.

132 48. Leaders are … RELENTLESS.

133 Success seems to be largely a matter of hanging on after others have let go. William Feather, author Success seems to be largely a matter of hanging on after others have let go. William Feather, author

134 49. Leaders ??? :

135 Leadership is the PROCESS of ENGAGING PEOPLE in CREATING a LEGACY of EXCELLENCE.

136 LEADERS NEED TO BE THE ROCK OF GIBRALTAR ON ROLLER BLADES.

137 50. Leaders Free the Lunatic Within !

138 The greatest danger for most of us is not that our aim is too high and we miss it, but that it is too low and we reach it. Michelangelo

139 Kevin Roberts Credo 1. Ready. Fire! Aim. 2. If it aint broke... Break it! 3. Hire crazies. 4. Ask dumb questions. 5. Pursue failure. 6. Lead, follow... or get out of the way! 7. Spread confusion. 8. Ditch your office. 9. Read odd stuff. 10. Avoid moderation!

140 You cant behave in a calm, rational manner. Youve got to be out there on the lunatic fringe. Jack Welch

141 51. Leaders Relentlessly Pursue … Excellence

142 Excellence can be obtained if you:... care more than others think... care more than others think is wise;... risk more than others think is wise;... risk more than others think is safe;... dream more than others think is safe;... dream more than others think is practical;... expect more than others think is practical;... expect more than others think is possible. is possible. Source: Anon. tompeters.com by K.Sriram, November 27, :17 AM)

143 Excellence Is a Universal Striving. If Not Excellence, What?


Download ppt "Tom Peters EXCELLENCE. ALWAYS. Leadership. 21 April 2009."

Similar presentations


Ads by Google