1. ©2007 Standardised Emergency Dispatch Protocols Annals of Emergency Dispatch 32:5 November 1998 Resuscitation 65 (2005) 203-210 Emergency Medical Journal 2004;21:115-118

2. ©2007 Standardised Emergency Dispatch Protocols Case Entry Protocol Chief Complaint Protocols Pre-Arrival Instruction Protocols

3. ©2007 Standardised Emergency Dispatch Protocols Send the right equipment, with the right responders, in the right way, to the right place, at the right time, and provide the right instructions for the patient until the responders arrive!

4. ©2007 Basic Rationale & Goals for Call Processing Send the right equipment, with the right responders, in the right way, to the right place, at the right time, and provide the right instructions for the patient/victim until the responders arrive!