1. District 9600 Membership Satisfaction Survey 2015-2016 D9600 PETS 20141

2. What is a Membership Satisfaction Survey? A questionnaire Formal D9600 PETS 20142

3. Why do we recommend one? D9600 PETS 20143

4. Club membership assessment Assesses and uncovers your club’s strengths and weaknesses If members aren’t satisfied with certain aspects of your club, they may decide to not continue with their membership. D9600 PETS 20144

5. When do we complete? Current members each year Ongoing, vital part of every club’s operations D9600 PETS 20145

6. How? Print off copies Collate D9600 PETS 20146

7. Where do I find it? Club Assessment Tools - A Companion Piece to the Membership Development Resource Guide Membership Satisfaction Questionnaire D9600 PETS 20147

8. Who completes? All members (including the board and the President) D9600 PETS 20148

9. Remember D9600 PETS 20149 Take member suggestions for improvement seriously, and work to implement them as appropriate.

10. Questions??? D9600 PETS 201410