2. Drs. Hans Pruim Chief Business Partnerships and Information Services Small and Medium Enterprises Branch UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANZIATION TELESOL, Almaty 14 – 15 October 2004 UNIDO and TELEWORK

3. Almaty 14 – 15 October 20043 UNIDO is a specialized agency of the United Nations system helps developing countries to help themselves by promoting sustainable industrial development through technical cooperation, and global forum activities

4. Almaty 14 – 15 October 20044 UNIDO - facts HQ Vienna, Austria Staff on board: 600 + 35 field offices Regular budget 2 y: $ 135 m TC delivery 2 y: $ 170 m see www.unido.org

5. UNIDO Networks 16 Investment and Technology Prom Offices 35 Field Offices 29 National Cleaner Production Centres 55 Subcontracting and Partnership Exchanges 8 Int. Technology Centres

6. Almaty 14 – 15 October 20046 Importance of SMEs Driving force of industrial development SMEs – support up to 80% employment Employment > income > poverty alleviation - MDG Main target group for UNIDO: SMEs Support to SME operations through governments and institutions SME Support programme related ICT incl. Telework

7. Almaty 14 – 15 October 20047 Information/ICT support Formulating national strategies and building national ICT capacities – One stop Shop To provide value added information services on markets, technologies, skills and business opportunities To provide cost-effective ICT and Enterprise Internet Solutions, including TELEWORK

8. Almaty 14 – 15 October 20048 OSS services Information –information brokering, business intelligence, technology sourcing/transfer ICT Training –corporate training, SME applications Enterprise Internet Solutions –web consulting, e-commerce, intranet/ extranet, web/database hosting, telework facilitation

9. OSS and partners - BISNET

10. Almaty 14 – 15 October 200410 Implementation – BISNET Needs assessment and business plan Development of support services Capacity building for one-stop-shop - OSS Extend to rural areas (Rural info/ICT support centers) Linking to global e-business infrastructure Linking into TELEWORK networks

11. Almaty 14 – 15 October 200411 UNIDO support for TELESOL National need assessment studies include telework potential Promotion of telework tools –E-readiness assessment tool Telework network –www.unido.org/spx for telework opportunities –E-security and e-trust infrastructure –OSS project countries –TELESOL partners

12. Almaty 14 – 15 October 200412 UNIDO ICT projects Past and ongoing projects: Algeria, China, Cuba, Djibouti, Egypt, Guatemala, Guinea, Jordan, Lebanon, Malawi, Mali, Morocco, Mozambique, Nigeria, Pakistan, Senegal, Saudi Arabia, Tanzania, Tunisia, Uganda Technical Cooperation input: international and national expertise + training + equipment + networking Financing: UNDP other..

13. Almaty 14 – 15 October 200413 Telework projects Telework potential through OSS projects –China, Cuba, Morocco, Nigeria, Pakistan, Tanzania, Uganda Further contact required to establish links pruim@unido.org

14. Almaty 14 – 15 October 200414 www.unido.org/doc/18761 Further details on – BISNET concept In English, French and Spanish www.unido.org pruim@unido.org