1. Objective: Select and Hire New Employees

2. Using interviews, employment testing, and background checks to match people with jobs Reference check – getting an opinion of the candidate from someone they worked for in the past Validity – employment test measures what it is supposed to Reliability – if test is taken multiple times, it will generate the same results

3. https://www.classle.net/content-page/environmental-factors- affecting-selection-process

4. Shortage of trained workers in growing industries Computer technology Biotechnology Robotics Green technology Sciences Surplus of workers in declining industries Steel manufacturing Automobile manufacturing New workers are undereducated for the modern business environment Baby boomers are not retiring which prevents promotion of younger employees Many single-parent and two-income families More flexibility is required Leisure time has become more important to employees Custom benefits have become more important to employees Employees have become more concerned about health care, elder care, child care, drug testing, and workplace violence Employees have become less loyal, which raises turnover

5. 1.Obtaining complete application forms 2.Conducting interviews 3.Giving employment tests directly related to applicants ability to perform the job 4.Conduct background investigations 5.Obtain results from physical exams 6.Establish trial periods

6. 1. Have at least a high school education (bachelor’s or associate’s degree desirable). PointsLevel of Education 10Bachelor’s level or higher 6Associate’s degree 3High school diploma RejectLess than high school diploma 2. Have experience as a teller or in a related field (cashier, billing clerk). PointsExperience Level 10Bank Teller experience 6College internship at a bank 3Cashier or Billing Clerk experience RejectNo relevant experience

7. 5. Have good interpersonal skills (for example, speak clearly, make good eye contact and develop rapport easily). 6. Be motivated to work. 3. Be able to perform basic math skills related to banking (for example, count currency quickly and accurately and balance a cash drawer correctly). 4. Be knowledgeable of verification requirements for bank transactions (for example, errors in checks and proper identification to authorize transactions). PointsSkill Level 10Very Strong 6Good 3Satisfactory 1Marginal