1. INTERNATIONAL LABOR STANDARDS
The Disney Directed Audit Management Form (DDM)
Course Purpose:
This course provides an introduction to the FANS system. It will serve as a prerequisite for more detailed role-specific courses in the curriculum. Upon completion of this course, learners should be more comfortable with the basic purpose, features, and functionality of the system.
This course will provide you with the foundational skills related to navigating and searching within the system. It will also provide some insight as to how the high-level processes work within FANS and prepare you to apply this knowledge during your role-specific training.

2. FANS Form and DDA Process
The RED shaded area represents the forms used by the Audit Operations team when selecting, scheduling and entering audits – These forms will be now be discussed as part of the overview for the Disney Directed Audit Process

3. DDA High Level Audit Process
Disney Directed Audit Process
Schedule Audits
Prepare/ Assign Audits
Conduct Audit
Enter Audit Results
Review & Approve Audits
Audit Ops/ DDM Form
Audit Coordinator/ DDM Form
Audit Team
Lead Auditor/Data Entry/ DDA Form
Compliance Ops/ DDA Form
DDA High Level Audit Process
Disney Directed Audit Process
This diagram is a high level illustration of the Disney Directed Audit Process. The areas shaded blue indicate where in the process the DDM form is used.
Schedule Audits
Audit Ops/ DDM form
Prepare/ Assign Audits
Audit Coordinator/ DDM form
Conduct Audit
Audit Team
Enter Audit Results
Lead Auditor/Data Entry/ DDA form
Review & Approve Audits
Compliance Ops/ DDA form
REVIEW the Forms in the FANS database to PROVIDE an overall perspective of the database. HIGHLIGHT the forms in dark blue as being part of the Disney Directed Audit Process.
NOTE: The DDM and DDA forms will be the focus of this introductory session

4. Disney Directed Audit Management Form (DDM)
International Labor Standards FANS
Disney Directed Audit Management Form (DDM)
DDA Management

5. Disney Directed Audit Management (DDM) Overview
Facilities must be selected, assigned and scheduled for auditing in addition to being subject to other administrative requirements
Disney Directed Audit Management allows for the processing and oversight of Disney Directed Audits
What is Disney Directed Audit Management?
Facility audit process functions are managed using the DDM Form to include scheduling information, assignments, timelines, pre-audit preparation and associated costs
Used initially by Audit Operations to Create the audit (if scheduling via One off audits) and then by the Audit Coordinators of the assigned firms to fill in the details of the audit (e.g., expected costs, audit team, pre-audit questionnaire, etc.).
The Disney Directed Audit Management (DDM) Form
The Pre-Audit Questionnaire, Audit Team and OPE information are documented on the DDM Form
The DDA Form is system generated based on the scheduled date of the facility audit
The Audit Coordinator fills in the Target Audit Date (TAD) which triggers workflow as the TAD approaches (e.g. the DDA Form is created by the system for input)
Important Things to Know
Disney Directed Audit Management Overview
What is Disney Directed Audit Management?
Facilities must be selected, assigned and scheduled for auditing in addition to being subject to other administrative requirements.
Disney Directed Audit Management allows for the processing and oversight of Disney Directed Audits
The Disney Directed Audit Management (DDM) Form
Facility audit process functions are managed using the DDM Form to include scheduling information, assignments, timelines, pre-audit preparation and associated costs
Used initially by Audit Operations to Create the audit (if scheduling via One off audits) and then by the Audit Coordinators of the assigned firms to fill in the details of the audit (e.g., expected costs, audit team, pre-audit questionnaire, etc.).
Important Things to Know
The Pre-Audit Questionnaire, Audit Team and OPE information are documented on the DDM Form
The DDA Form is system generated based on the scheduled date of the facility audit
The Audit Coordinator fills in the Target Audit Date (TAD) which triggers workflow as the TAD approaches (e.g. the DDA Form is created by the system for input)

6. DDM Form - Search
To search for a DDM Form, click the Search Audit under the Search InfoPort
Searching for a DDM Form
To search for a DDM Form, click the Search Audit under the Search InfoPort

7. DDM Form – Search Results
To search for a specific DDA, enter the search criteria
Click Submit and the search results are displayed
Click the DDM link to access the DDA Management Form
The Search window will be displayed after clicking on the Search Audits link
To search for a specific DDM Form, enter DDA into the search criteria and click the submit button.
The search results are displayed in the Report Data window.
In the Report Data window, click the DDM link to access the DDA Management Form

8. Disney Directed Audit Management Form – Header and Footer
DDM Header: Displays the Facility information, Audit Status and the Expected Completion Date (ECD) of the Audit. The Audit Firm, both internal or external, selected to conduct the audit is also part of this section
Associated Attributes: Links to view other information and Forms associated with this DDM Form
Action: Users must select one of the Action items in the menu prior to submitting the Form for processing
Disney Directed Audit Management Form – Header and Footer
DDM Header: Displays the Facility information, Audit Status and the Expected Completion Date (ECD) of the Audit. The Audit Firm, both internal or external, selected to conduct the audit is also part of this section
Associated Attributes: Links to view other information and Forms associated with this DDM Form
Action: Users must select one of the Action items in the menu prior to submitting the Form for processing
Comments: Contains fields for entering new comments and links to previous comments
POINT OUT that the Audit Request Date defaults to the date that the DDM was created.
Note: This header is the only piece that is filled in by Audit Operations. This top piece is what they use to create DDM.
If ‘Send CoCan’ =Yes, then after 15 days it is released to audit firm. If ‘Send CoCAN’ is No=Automatically released to Audit firm. This is for one off scheduling.
Comments: Contains fields for entering new comments and links to previous comments

9. Disney Directed Audit Management Form – Header
Audit Status: This field will update upon submission of the Form
Audit Request Date: Auto populates based on the current date
Facility Name
Last NDDA/DDA Audit Company: This will only have information if completing a DDM Form for a follow-up audit
Send CoCAN is “Yes”: The audit information is released to the audit firm after 15 days.
Send CoCAN is “No”: The audit information is released to Audit firm without delay. This is for one off scheduling.
Disney Directed Audit Management Form – Header
Audit Operations completes header information as well as the Audit Background tab.
Send CoCAN is “Yes”: The audit information is released to the audit firm after 15 days.
Send CoCAN is “No”: The audit information is released to Audit firm without delay. This is for one off scheduling.
Other key fields include the:
The Facility Name
Audit Status: This field will update upon submission of the Form
Audit Request Date: Auto populates based on the current date
Last NDDA/DDA Audit Company: This will only have information if completing a DDM Form for a follow-up audit

10. Disney Directed Audit Management Form – Audit Background Tab
Audit Details: Special Program information and the method used to conduct the audit such as Audit Approach (Announced or Unannounced) and the audit program used to conduct the audit
Disney Directed Audit Management Form – Audit Background Tab
Audit Details: Special Program information and the method used to conduct the audit such as Audit Approach (Announced or Unannounced) and the audit program used to conduct the audit

11. Disney Directed Audit Management Form – Audit Background Tab
Search for and Select Special Programs if applicable
Users can select the type of Special Program using the Search & Select window
Disney Directed Audit Management Form – Audit Background Tab
Audit Details:
The Special Program information is entered using the Search and Select feature. The Special Program type can be selected from the window displayed.
The Audit Approach field is used to select either Announced or Unannounced and the Audit Standard field identifies the standard auditors will use to conduct the audit
Audit Approach can be either Announced or Unannounced and the Audit Standard can be identified
Audit Approach can be either Announced or Unannounced and the Audit Standard can be selected

12. Disney Directed Audit Management Form – Facility Tab
Facility Details: Displays the Name and the Status of the facility
Three lines of address information is captured plus Country, State and Province information
Phone details are displayed to identify if the phone type is office, home, mobile etc. along with the number and country
Disney Directed Audit Management Form – Facility Tab
Facility Details: Displays the Name and the Status of the facility
Three lines of address information is captured plus Country, State and Province information
Phone details are displayed to identify if the phone type is office, home, mobile etc. along with the number and country
Facility Contacts: Lists the Name and the contact information for the facility
Facility Contacts: Lists the Name and the contact information for the facility

13. Disney Directed Audit Management Form – Pre-Audit Questionnaire Tab
Pre Audit Questionnaire: Records and displays the results of the questionnaire based on the Facility’s responses. Some of the fields can be completed using the “Search & Select” option (magnifying glass icon)
Disney Directed Audit Management Form – Pre-Audit Questionnaire Tab
Pre Audit Questionnaire: Records and displays the results of the questionnaire based on the Facility’s responses. Some of the fields can be completed using the “Search & Select” option (magnifying glass icon)
The Pre Audit Questionnaire is completed by the Audit Coordinator

14. Disney Directed Audit Management Form – Audit Team Tab
Audit Team Information: Listing of the names and number of auditors assigned to manage the Facility audit. The Tentative Audit Date (TAD) is the approximate date of the audit scheduled for this Facility by this team
Disney Directed Audit Management Form – Audit Team Tab
Audit Team Information: Listing of the names and number of auditors assigned to manage the Facility audit. The Tentative Audit Date (TAD) is the approximate date of the audit scheduled for this Facility by this team
The Audit Team details will be entered by the Audit Coordinator

15. Disney Directed Audit Management Form – Cost Tab
Cost Details: Out of Pocket Expenses (OPE) and other cost related information is captured on the Cost tab. Additional approval may be required upon completion of this tab
Disney Directed Audit Management Form – Cost Tab
Cost Details: Out of Pocket Expenses (OPE) and other cost related information is captured on the Cost tab. Additional approval may be required upon completion of this tab
Note: Anything required here, they have to give reasons/details in the comments. If they fill in Cost tab, action at bottom allows them to send for approval. When they send for approval, the form goes back to Audit Operations, they can see they have items to approve and they can approve or not. This tab is editable by Audit Ops. but not typically done by Audit Ops. When audit is ready for data entry, audit is created and data entry occurs.
Note: Deviation Request can be made until audit is Ready for Data Entry (meaning the TAD = today); so yes, it can be made through the point the audit is "Scheduled" (meaning the TAD and Lead Auditor are entered but TAD is not yet reached)
Note: This Tab is completed by Audit Coordinator
This section is outlined in greater detail in the Managing Disney Directed Audits

16. Disney Directed Audit Management Form – Accounts Payable Tab
Accounts Payable Details: Out of Pocket Expenses (OPE) and other payment and invoicing related information
Disney Directed Audit Management Form – Accounts Payable Tab
Accounts Payable Details: Out of Pocket Expenses (OPE) and other payment and invoicing related information
EXPLAIN that this tab is completed at the end of the audit cycle, after the audit is completed.
Audit Coordinator will mark as billable; once marked as billable the Audit Ops will go into audit pending invoicing infoport. They will see that it is billable and fill in the Accounts Payable Tab. This happens after the audit is actually completed.
The Date Paid field should be determined by the action of Audit Ops, not to be selected by the Audit Coordinator of Audit Firms.
This section is outlined in greater detail in the Managing Disney Directed Audits

17. Disney Directed Audit Management Form – Cross Reference Tab
Reference Information: Displays source information if the data is imported from another system. Information migrated from Lotus Notes will appear in this section if applicable
Disney Directed Audit Management Form – Cross Reference Tab
Reference Information: Displays source information if the data is imported from another system. Information migrated from Lotus Notes will appear in this section if applicable

18. Disney Directed Audit Management Form – Attachments Tab
Attachments: This section provides the functionality that allows the user to add and classify an attached document
Disney Directed Audit Management Form – Attachments Tab
Attachments: This section provides the functionality that allows the user to add and classify an attached document

19. INTERNATIONAL LABOR STANDARDS
Facility Authorization Notification System (FANS) 101