1. SHRM Poll, December 2, 2009 | ©SHRM 2009 December 2, 2009 SHRM Poll: Transitioning to a Virtual Organization

2. SHRM Poll, December 2, 2009 | ©SHRM 2009 Definition For the purpose of this survey, virtual office or workspace is defined as the work site of employees such as sales reps, part-time or full- time telecommuters, etc. who work off company premises and communicate with their respective workplaces via telephone and/or computer. 2

3. SHRM Poll, December 2, 2009 | ©SHRM 2009 Does your organization currently provide virtual work options to your employees? 3 Differences by organization staff size: Respondents from large-staff-sized (63%) and small-staff-sized organizations (55%) were significantly more likely than those from medium- staff-sized organizations (41%) to report that their organization provided virtual work options. Differences by organization operations location: Organizations with multinational operations (63%) were more likely to provide virtual work options than organizations based only in the United States (48%). n = 383 Note: Small-staff-sized organizations = 1-99 employees, medium-staff-sized = 100-499 employees, large-staff-sized = 500 or more employees. Only statistically significant differences are presented.

4. SHRM Poll, December 2, 2009 | ©SHRM 2009 What percentage of your employees work virtually? 4 n = 176 Note: Asked only of respondents who said that their organizations offered virtual work options. Excludes respondents who answered “not sure.”

5. SHRM Poll, December 2, 2009 | ©SHRM 2009 Within the next 12 months, do you expect the percentage of your employees who work virtually to increase, decrease or remain the same? 5 n = 199 Note: Asked only of respondents who said that their organizations offered virtual work options. Percentages do not total 100% due to rounding.

6. SHRM Poll, December 2, 2009 | ©SHRM 2009 In what ways does your HR department currently support your organization’s virtual workforce? 6 n = 256 * E.g., web conferencing software, webinars for working virtually, social networking tools, e-learning programs. ** Styles that promote trust and maintain effective working relationships with virtual workers. Note: Asked only of respondents who said that their organizations offered virtual work options. Percentages do not total 100% as respondents were allowed multiple choices.

7. SHRM Poll, December 2, 2009 | ©SHRM 2009 Results From Companies That Do Not Offer Virtual Work Options to Employees 7

8. SHRM Poll, December 2, 2009 | ©SHRM 2009 Does your organization have plans to provide virtual work options to your employees within the next 12 months? 8 n = 184 Note: Asked only of respondents who said that their organizations did not offer virtual work options.

9. SHRM Poll, December 2, 2009 | ©SHRM 2009 Demographics: Organizational Industry Industry Manufacturing15% Services—professional, scientific, technical, legal, engineering10% Financial services (e.g., banking)9% Government/public administration—federal, state/local, tribal8% Health care, social assistance (e.g., nursing homes, EAP providers)8% Educational services/education7% Retail/wholesale trade6% Consulting4% Insurance4% Transportation, warehousing (e.g., distribution)4% Construction, mining, oil and gas3% High-tech3% Other services (e.g., nonprofit, church/religious organizations)3% 9 n = 383 * Less than 1% Note: Percentages do not total 100% due to rounding.

10. SHRM Poll, December 2, 2009 | ©SHRM 2009 Demographics: Organizational Industry (continued) Industry Services—accommodation, food and drinking places3% Pharmaceutical2% Real estate, rental, leasing2% Telecommunications2% Utilities2% Association—professional/trade1% Biotech1% Publishing, broadcasting, other media1% Arts, entertainment, recreation* Other3% 10 n = 383 * Less than 1% Note: Percentages do not total 100% due to rounding.

11. SHRM Poll, December 2, 2009 | ©SHRM 2009 Demographics: Organizational Sector 11 n = 379

12. SHRM Poll, December 2, 2009 | ©SHRM 2009 Demographics: Organization Staff Size 12 n = 381

13. SHRM Poll, December 2, 2009 | ©SHRM 2009 Demographics: Organization Region 13 n = 374

14. SHRM Poll, December 2, 2009 | ©SHRM 2009 Demographics: Organization Operations Location 14 n = 379

15. SHRM Poll, December 2, 2009 | ©SHRM 2009 SHRM Poll: Transitioning to a Virtual Organization Response rate = 17% Sample consists of 383 randomly selected HR professionals from SHRM’s membership Margin of error is +/- 4 Survey fielded November 19–24, 2009 15 Methodology