2. Process Modeling with ARIS Why students around the world like to learn BPM based on ARIS Dieter W. Storr – www.storrconsulting.com 12 May 2011

3. 9/5/2015 | Software AG User Group 2011 | 2 Contents Textbooks in 3 Languages The ARIS House Divide The Process in Views Each View Has Models Example "Improve Process" Process-oriented Thinking and Modeling

4. 9/5/2015 | Software AG User Group 2011 | 3 Business Process Modeling VACD Value-added Chain Diagram eERM extended Entity Relationship Model PCD Process Chain Diagram BPR Business Process Re-engineering eEPC extended Event-driven Process Chain KSD Knowledge Structure Diagram

5. Students Learn Basics of Process Organization Computer Usage Process Optimization with ARIS System Administration ARIS Methodologies Essential ARIS Concept of Views Case Study ‘The Freight-Forwarding Agency’ Document and Workflow Management Tool-Supported Project Execution Practical Modeling Examples, Exercises, and Solutions 9/5/2015 | Software AG User Group 2011 | 4 Translated by Dieter W. Storr

6. 9/5/2015 | Software AG User Group 2011 | 5 Learning BPM by Building the ARIS House Breaking down the complexity of the process into single Views

7. Textbook in German 9/5/2015 | Software AG User Group 2011 | 6 3 rd Edition – ARIS V7.1 ISBN 978-3-8348-0606-2 Publisher Vieweg + Teubner, 2010 With downloads

8. Textbook in English 9/5/2015 | Software AG User Group 2011 | 7 1st Edition – ARIS V5 and 6 ISBN 3-528-05804-8 Publisher Vieweg Wiesbaden and Springer New York, 2002 Temporarily out of stock Translated by Dieter W. Storr

9. Textbook in Japanese 9/5/2015 | Software AG User Group 2011 | 8 Publisher Thomson Learning Japan, 2002 Based on the English version Temporarily out of stock

10. Business Process Modeling 9/5/2015 | Software AG User Group 2011 | 9 ARIS (Toolset) – Business Architect Architecture Integrated Information System 2004: Leading tool worldwide more than 40,000 licenses Used by 50+ German Universities 40+ US and Japanese Universities

11. Using ARIS to Teach BPM 9/5/2015 | Software AG User Group 2011 | 10 More than 100 German professors selected this book as the standard textbook for business process modeling of computer science in economics. Source: wiwi-online.de

12. Teaching BPM by Using ARIS 9/5/2015 | Software AG User Group 2011 | 11 Examples Prof. Dr. Heinrich Seidlmeier University of Applied Sciences Rosenheim, Germany Prof. Masahiro Horiuchi Prof. Masao Tanaka Aoyama Gakuin University Tokyo, Japan HSZ-T - Hochschule fuer Technik Zurich, Switzerland Software Engineering

13. Business Process Modeling 9/5/2015 | Software AG User Group 2011 | 12 Concept and Software Tool Concept: Framework for the description of commercial enterprises as well as business management application systems. This concept is realized in the form of a software tool

14. Descriptive Levels in ARIS 9/5/2015 | Software AG User Group 2011 | 13 Problem Definition Information Technology Requirements ConceptIT ConceptImplementation

15. The ARIS House of Business Engineering 9/5/2015 | Software AG User Group 2011 | 14

16. The ARIS House 9/5/2015 | Software AG User Group 2011 | 15 Problemstellung Fachkonzept DV-Konzept Implementierung Organization View Problem Definition Requirements Concept IT Concept - Implementation Requirements Concept IT Concept Implementation Requirements Concept IT Concept Implementation IT Concept Implementation Requirements Concept Control (Process) ViewFunction ViewData View

17. Organizational View Organizational Chart with Organizational Units ( = task performers) 9/5/2015 | Software AG User Group 2011 | 16

18. Organizational View Extended Organizational Chart with Positions, which normally are filled by one person 9/5/2015 | Software AG User Group 2011 | 17

19. The ARIS House Problemstellung Control (Process) ViewFunction View Fachkonzept DV-Konzept Implementierung Organizational View Problem Definition Data View Requirements Concept IT Concept - Implementation Requirements Concept IT Concept Implementation Requirements Concept IT Concept Implementation IT Concept Implementation Requirements Concept 9/5/2015 | Software AG User Group 2011 | 18

20. Data View Enhanced Entity Relationship Model (eERM) A complex structure must be created primarily from entity, attribute, and relationship types 9/5/2015 | Software AG User Group 2011 | 19

21. Data View Enhanced Entity Relationship Model (eERM) Attribute Allocation Diagram 9/5/2015 | Software AG User Group 2011 | 20

22. The ARIS House Problemstellung Control (Process) ViewFunction View Fachkonzept DV-Konzept Implementierung Organizational View Problem Definition Data View Requirements Concept IT Concept - Implementation Requirements Concept IT Concept Implementation Requirements Concept IT Concept Implementation IT Concept Implementation Requirements Concept 9/5/2015 | Software AG User Group 2011 | 21

23. Function View Function Tree To reduce the complexity, functions are separated. The function tree shows this hierarchical separation. 9/5/2015 | Software AG User Group 2011 | 22

24. Function View Objective Diagram (top and sub-objectives) Defines enterprise goals and constructs objective hierarchies. 9/5/2015 | Software AG User Group 2011 | 23

25. The ARIS House Problemstellung Control (Process) ViewFunction View Fachkonzept DV-Konzept Implementierung Organizational View Problem Definition Data View Requirements Concept IT Concept - Implementation Requirements Concept IT Concept Implementation Requirements Concept IT Concept Implementation IT Concept Implementation Requirements Concept 9/5/2015 | Software AG User Group 2011 | 24

26. Control (Process) View “Lean” Event-driven Process Chain (EPC) A coherent chain of events and functions that represent the logical sequence of a process, while indicating how to control an operational process. 9/5/2015 | Software AG User Group 2011 | 25

27. Control (Process) View  input or output data;  performing organizational units or positions;  utilized application systems; etc.. Just a model! Extended Event-driven Process Chain (eEPC) eEPC results from a lean EPC, expanded with statements such as 9/5/2015 | Software AG User Group 2011 | 26

28. Control (Process) View Function Allocation Diagram (FAD) Mainly used to represent the input/output data of a function graphically. 9/5/2015 | Software AG User Group 2011 | 27

29. Control (Process) View Value-added Chain Diagram (VACD) Represents the processes of the upper, or strategic, enterprise levels. It serves mainly as an introductory-overview model. 9/5/2015 | Software AG User Group 2011 | 28

30. The ARIS House w/ Models Control (Process) ViewFunction View Implementierung Organizational View Problem Definition Data View Requirements Concept Process Chain Diagram (PCD ) Organizational Chart Entity Relationship Model (eERM) Event-driven Process Chain (eEPC) Function Allocation Diagram (FAD) Value-added Chain Diagram Function Tree Objective Diagram 9/5/2015 | Software AG User Group 2011 | 29

31. Example “Improve Process” The order process of books for the university takes far too long -- in the opinion of most of the professors A process chain diagram shall depict the library’s status quo Create a model of the process Determine weak points 9/5/2015 | Software AG User Group 2011 | 30

32. May 2004 Dieter W. Storr -- info@storrconsulting.com 31 Example “Improve Process” The process: Book requirement occurred Professor must fill out an ordering form He must get: author, title, publisher, price Send application to the budget representative for approval and signature

33. Example “Improve Process” The process: Budgetary funds available?  Professor’s book request is rejected  Professor receives form with OK Sends application to the library Library examines list of book wholesalers Book will be ordered at a dealer 9/5/2015 | Software AG User Group 2011 | 32

34. Process Chain Diagram (PCD) Colored Columns - Event - Function - Data - Media - To - Organizational Objects 9/5/2015 | Software AG User Group 2011 | 33

35. Example “Improve Process” Weak Points: Process without IT support (DB, Internet) Budget representative (autonomous purchasing budgets) Library should not be used to check wholesalers (Internet) Information policy (book ordered or explanation for denial) 9/5/2015 | Software AG User Group 2011 | 34

36. Example “Improve Process” Examine more closely: Critical bottleneck is the library Data flow “Examine Wholesaler List” should be analyzed more precisely Wholesaler list doesn’t exist at all Dealer card index, Excel file, handwritten list “Guarded” by Ms. Maier, at the library 9/5/2015 | Software AG User Group 2011 | 35

37. Example “Improve Process” Check and analyze more: Create an Extended Event-Driven Process Chain (eEPC) from the PCD Deposit the function “Examine Wholesaler List” in the eEPC 9/5/2015 | Software AG User Group 2011 | 36

38. Extended Event-Driven Process Chain (eEPC) 9/5/2015 | Software AG User Group 2011 | 37

39. Example “Improve Process” Function Allocation Diagram (FAD) 9/5/2015 | Software AG User Group 2011 | 38

40. Example “Improve Process” Finally, the professor receives his books.

41. Process-oriented Thinking and Modeling Process flow in a vertical organization 9/5/2015 | Software AG User Group 2011 | 40

42. Thank You!