1. Five-minute Fixes to Improve Sakai Course Design Thomas Boudrot – Manager, Instructional Technology John Ansorge – Educational Technology Specialist Oregon Health & Science University June 17, 2010

2. In this session, we will … Review support calls/tickets that led to five- minute fixes Talk about the do’s and don’ts of course design that can be mistaken as technical problems Look at more lengthy time investments that pay big dividends Talk, ask and challenge each other 211th Sakai Conference - June 15-17, 2010

3. Technology vs. Design Analyze support requests to find patterns Really look at the issues before fixing them Be open to what is being said “Listen” to what isn’t being said Ask questions Challenge your users 311th Sakai Conference - June 15-17, 2010

4. To-do Five-minute Fixes 11th Sakai Conference - June 15-17, 20104

5. Orienting the Disoriented 511th Sakai Conference - June 15-17, 2010 Hi Sakai Help Desk: I got the emailed welcome message and can find my course, BMI 510. I’m not sure what I’m supposed to do next. Will I get another email telling me what to do? This is an online course, right? Simon

6. Include Must-do’s on Homepage 611th Sakai Conference - June 15-17, 2010

7. Include Must-do’s on Homepage 711th Sakai Conference - June 15-17, 2010

8. The Anonymous Professor 811th Sakai Conference - June 15-17, 2010 To whom it may concern: I’ve never taken an online course before so I’m a bit confused. Who is my professor? I can’t seem to figure it out. Thomas

9. Give the Site “Voice” 911th Sakai Conference - June 15-17, 2010

10. Give the Site “Voice” 1011th Sakai Conference - June 15-17, 2010

11. Less is More 1111th Sakai Conference - June 15-17, 2010 What’s with this Sakai thing? I’m clicking on all the buttons on the menu bar and there’s nothing available. Is there some setting that isn’t configured? I’m sure I’m missing out on the assignments I’m supposed to be doing and I don’t want to look like a jerk by asking my professor what the deal is. Jan

12. Remove Unused Tools 1211th Sakai Conference - June 15-17, 2010

13. Remove Unused Tools 1311th Sakai Conference - June 15-17, 2010

14. The S#^@! Scavenger Hunt 1411th Sakai Conference - June 15-17, 2010 Why did you switch from Blackboard to Sakai? My classmates call it #!*&%. You can’t find anything. It’s like going on a scavenger hunt every week. This is getting old. I’m not learning. I’m searching and searching and searching …

15. Use Templates to Standardize Look-and-Feel 1511th Sakai Conference - June 15-17, 2010

16. Use Templates to Standardize Look-and-Feel 1611th Sakai Conference - June 15-17, 2010

17. Use Templates to Standardize Look-and-Feel 1711th Sakai Conference - June 15-17, 2010

18. Media Motivation 1811th Sakai Conference - June 15-17, 2010 Hi Sakai Guys – I have 30 videos that I’m converting to Quicktime and need to upload them to my course site and link them to the Course Materials area. Is there a file size limit in Sakai? And, will Windows users have any issues viewing my files? Dr. Mullins

19. Standardize Media Types 1911th Sakai Conference - June 15-17, 2010

20. To Avoid Five-minute Fixes 11th Sakai Conference - June 15-17, 201020

21. Going on a Bad Date 2111th Sakai Conference - June 15-17, 2010 I’m sure this is a mistake. My week 2 quiz really can’t be due in July because it’s just the second week of class and if anybody cared to check, it’s October. Would you fix this. It’s very irritating that nobody cared to check for accuracy. Cherbon

22. Good Dates/Bad Dates 2211th Sakai Conference - June 15-17, 2010

23. Good Dates/Bad Dates 2311th Sakai Conference - June 15-17, 2010

24. The Missing Link 2411th Sakai Conference - June 15-17, 2010 Hi Sakai Helpers – eCollege let me create links in my course content that sent students directly to various forum topics. How do I do it? Every time I create a link and test it, I end up at the Forum tool but not in the proper forum, topic or thread. Thanks

25. Tell Students Where to Go 2511th Sakai Conference - June 15-17, 2010

26. Mad at What’s Missing 2611th Sakai Conference - June 15-17, 2010 You guys are responsible for my missing a quiz. It didn’t show up on my Schedule so I missed it. What gives? I need you to contact my instructor to let her know that it wasn’t my fault that I didn’t take the quiz. Phoebe A.

27. Know Schedule Shortcomings 2711th Sakai Conference - June 15-17, 2010

28. Bait and Switch More than five minutes but worth every second! 11th Sakai Conference - June 15-17, 201028

29. Melete and Resources 2911th Sakai Conference - June 15-17, 2010

30. Melete and Resources 3011th Sakai Conference - June 15-17, 2010

31. Templates in FCK Editor 3111th Sakai Conference - June 15-17, 2010

32. CSS for Ergonomics 11th Sakai Conference - June 15-17, 201032

33. Questions/Discussion Five-minute Fixes 11th Sakai Conference - June 15-17, 201033