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Migrating Business Toward Excellence. “Leveraging the 360 degree Customer View to Maximize Up-sell and Cross-sell Potential”, by Peter Ostrow Prior to.

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Presentation on theme: "Migrating Business Toward Excellence. “Leveraging the 360 degree Customer View to Maximize Up-sell and Cross-sell Potential”, by Peter Ostrow Prior to."— Presentation transcript:

1 Migrating Business Toward Excellence

2 “Leveraging the 360 degree Customer View to Maximize Up-sell and Cross-sell Potential”, by Peter Ostrow Prior to embarking on change initiative we did research to better understand Best-In-Class performance requirements, focus, and objectives to help guide and provide ROI metrics.

3 Migrating Business Toward Excellence “Leveraging the 360 degree Customer View to Maximize Up-sell and Cross-sell Potential”, by Peter Ostrow

4 Migrating Business Toward Excellence “Leveraging the 360 degree Customer View to Maximize Up-sell and Cross-sell Potential”, by Peter Ostrow

5 Migrating Business Toward Excellence “Leveraging the 360 degree Customer View to Maximize Up-sell and Cross-sell Potential”, by Peter Ostrow

6 Migrating Business Toward Excellence

7


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