Presentation on theme: "Microapps for Business"— Presentation transcript:
1 Microapps for Business WELCOME TO…CGS 2100Microapps for Businesswith your hostKyle Gower-Winter
2 What are we covering today? Get to know each otherTalk about course materialsExplore the course websitesGo through the syllabusLearn class policies and proceduresDiscuss the Semester AgendaStart Chapter 1
3 Preliminary BusinessStudents not in attendance today will be dropped from this courseThere is a web-based section:Please turn off all cell phones.
4 Introduction to Information Systems Chapter 1:Introduction to Information SystemsInformation ConceptsWhat Is an Information SystemBusiness Information SystemsSystems DevelopmentOrganizations and Information SystemsCompetitive AdvantagePerformance-Based Information SystemsInformation Systems PersonnelTopics:Please turn your cell phone off.
5 Information Concepts Key Terms Chapter 1.1 data information process knowledge
6 Information SystemsWhat information systems have you interacted with since the beginning of the semester?How about this week?How about today?Is it possible to exist without interacting with information systems?
7 Basic Questions What is information? What is a system? What is an information system?What is it good for?
8 Applying Knowledge Base Data vs. InformationProcessingApplying Knowledge BaseDATARaw FactsHours WorkedPay ScaleOvertime defOvertime ScaleINFOUseful, valuable Facts:Total Paycheck
9 Characteristics of Valuable Information AccurateCompleteEconomicalFlexibleReliableRelevantSimpleTimelyVerifiableAccessibleSecure
10 SystemA set of elements or components that interact to accomplish goalsTakes some input, processes the input in its own way, and then produces some output
11 What is an Information System? Chapter 1.2What is an Information System?Key TermsinputprocessingoutputFeedbackForecastingTechnologyinfrastructureComputer-basedinformation system(CBIS)hardwaresoftwaredatabaseTelecommunicationsNetworksInternetintranetextranetprocedures
12 Information System (IS) A set of interrelated elements or components thatcollect (input),manipulate (process), anddisseminate (output) data and informationand provide a feedback mechanismto meet an objective.
13 Information System Components ProcessingInputOutputFeedbackInput: the activity of gathering & capturing raw dataProcessing: converting or transforming data into useful outputsOutput: production of useful information: documents and reportsFeedback: output that is used to make changes to input or processingForecasting: the process of predicting future events to avoid problems
14 Computer-Based Information Systems CBIS: Composed of hardware, software, databases, telecommunications, people, and procedures that are configured to collect, manipulate, store, and process data into information.
15 CBIS Components Hardware Software Database Computer equipment used to perform input, processing, and output activitiesSoftwareComputer programs that govern the operation of the computerDatabaseOrganized collection of facts and information
16 CBIS Components Telecommunications Network Electronic transmission of signals for communications; enables organizations to link computer systems into effective networks.NetworkConnected computers and computer equipment that enable electronic communications.
17 CBIS Components Internet The world’s largest telecommunications network consisting of thousands of interconnected networks
18 CBIS Components People Procedures The most important elements in most CBISProceduresStrategies, policies, methods, and rules for using CBIS (Process).
19 Business Information Systems Chapter 1.3Business Information SystemsKey TermsE-commerceM-commercetransactionTransactionProcessing SystemEnterprise ResourcePlanning SystemManagementInformation SystemDecision SupportSystemArtificial IntelligenceExpert systemKnowledge baseVirtual reality
20 Information Systems TPS MIS DSS ES Information Systems assist us in Collecting and storing pertinent information about our business or organization.Analyzing that information in order to judge the state of our business or organization.Making difficult decisions regarding our business or organization.Automating the knowledge and skills of experts.MISDSSES
21 The Formal Information Systems TPS: Transaction Processing SystemMIS: Management Information SystemDSS: Decision Support SystemGDSS: GroupESS: ExecutiveES: Expert SystemAn artificial intelligence (AI) discipline.
22 Business Information Systems E-commerceAny business transaction executed electronically between two parties:B2BB2CC2CM-commerceTransactions conducted anywhere,anytime.
23 Transaction Processing Systems Any business related exchange.Transaction processing systemA CBIS used to record completed business transactions.Enterprise Resource Planning (ERP) SystemA set of integrated programs capable of managing a company’s vital business operations for an entire multisite, global organization.Well suited for for basic business tasks such as customer billing
24 Management Information System A CBIS used to provide routine information to managers and decision makers.
25 Decision Support Systems CBIS used to support problem-specific decision making.Well suited to complex problems.
26 Artificial Intelligence (AI), Expert Systems (ES) & Virtual Reality A field that involves computer systems taking on the characteristics of human intelligenceExpert Systems (ES)Gives the computer the ability to make suggestions and act like an expert in a particular field.The collection of data, rules, procedures, and relationships that must be followed to achieve value or the proper outcome is contained in the expert system’s knowledge base.Virtual RealityThe simulation of a real or imagined environment that can be experienced visually in three dimensions.
27 Considering IS Types TPS This system supports a transaction MIS DSSESThis system supports a transactionThis system produces a report based on a database queriesThis system incorporates special, problem-specific models, and calculations to provide information on which to base a decisionThis system simulates human intelligence by applying expert knowledge or skill to problem-solving
35 Chapter 1.4Systems DevelopmentKey TermsSystems Development
36 Systems DevelopmentThe activity of creating or modifying existing business systems.InvestigationAnalysisDesignImplementationReview
37 Organizations and Information Systems Chapter 1.5Organizations and Information SystemsKey TermsOrganizationValue chainCultureOrganizational cultureOrganizational changeTechnology diffusionTechnology infusionTechnology AcceptanceModel (TAM)
38 Organizations Organizations Formal collections of people and various resources established to accomplish a set of goalsOrganizations are like a community with a mission
39 Organizational Culture & Change A set of major understandings and assumptions shared by a group.Organizational CultureThe major understandings and assumptions for a business, a corporation, or an organization.Organizational ChangeThe responses that are necessary for for-profit and nonprofit organizations to plan for, implement, and handle change.
40 Organizations as Value Adding Systems Value TransformationValue-added processesIncrease the relative worth of the combined inputs on their way to becoming final outputs of an organizationInputsMoneyMaterialsPeopleMachinesDataInformationDecisionsOutputsProductsServicesDataInformation
42 Role of Information Systems in the Value-Added Process Traditional ViewInformation systems are used to control and monitor value-added processes.Contemporary ViewInformation systems are intertwined with the processes themselves, and are considered a part of them.Information systems themselves add value.
43 Technology Diffusion, Infusion, & Acceptance A measure of how widely technology is spread throughout an organizationTechnology InfusionThe extent to which technology is deeply integrated into an area or department.Technology Acceptance Model (TAM)A description of the factors that can lead to higher acceptance and use of technology in an organization.
45 Competitive Advantage A significant and (ideally) long-term benefit to a company over its competition.Obtained by Improving, Creating, or Altering the IndustryFive-Forces ModelRivalry among Existing CompetitorsThreat of New EntrantsThreat of Substitute ProductsBargaining Power of CustomersBargaining Power of Suppliers
46 Competitive Advantage cont. Strategic Alliance (strategic partnership)An agreement between two or more companies that involves the joint production and distribution of goods and services.
47 Performance-Based Information Systems Chapter 1.7Performance-Based Information SystemsKey TermsproductivityReturn On Investment (ROI)Total Cost of Ownership (TCO)
48 Performance-Based Information Systems ProductivityA measure of the output achieved divided by the input required.Output AchievedInput RequiredProductivity =QualityThe ability of a product to meet or exceed customer expectations
49 Return on Investments (ROI) and the Value of IS Return on Investment (ROI)A measure of IS value that investigates the additional profits or benefits that are generated as a percentage of the investment in information systems technology.Total Cost of Ownership (TCO Model)The total cost of owning computer equipment, including desktop computers, networks, and large computers.
50 Careers in Information Systems Chapter 1.8Careers in Information SystemsKey TermsInformation centerInformation service unitCertificationChief Information Officer
51 Information Center & Service Unit A support function that provides users with assistance, training, applications development, documentation, equipment selection and setup, standards, technical assistance, and troubleshooting.Information Service UnitA miniature IS department.
52 Chief Information Officer (CIO) A manager at the vice-president level responsible for IS planning, policy, and standards. The CIO is focused on supporting corporate goals.
53 Other IS Roles Database Administrator Systems Programmer Network SpecialistLAN AdministratorWebmasterTrainer