1. 2014 Delaware Qualified Health Plans Individual Market Overview September 30, 2013 www.pcghealth.com

2. Topics Overview of QHPs in the Individual Market QHP Issuers Plan Summary Premium Rates and Cost-Sharing 2

3. QHP Issuers Qualified Health Plans (QHPs) to be offered in plan year 2014 were certified on the Federally-Facilitated Marketplace (FFM) in mid- September, 2013. For the Individual Marketplace, Certified plans were submitted by three medical issuers and three dental issuers. The three medical plan issuers with certified plans include: – Highmark BlueCross BlueShield Delaware, Inc. – Coventry Health Care of Delaware, Inc. – Coventry Health and Life Insurance Company The three stand-alone dental plan issuers include: – Delta Dental of Delaware, Inc. – Dentegra Insurance Company – Dominion Dental Services, Inc. 3

4. Plan Summary There are 19 medical QHPs* participating in the DE Marketplace in the Individual Market. A breakdown of the actuarial values of medical individual plans is shown in the chart below. Bronze = 60% of qualifying health expenses are covered by the plan Silver = 70% of qualifying health expenses are covered by the plan Gold = 80% of qualifying health expenses are covered by the plan Platinum = 90% of qualifying health expenses are covered by the plan 4 * Number of QHPs excludes multi-state plans that will be approved by OPM in late September Number of Medical Plans Per Metal Level Metal LevelNumber of PlansPercentage of Total Catastrophic211% Bronze421% Silver421% Gold842% Platinum15% Total19100%

5. Plan Summary – There are 12 stand alone dental QHPs (SADPs) participating in the DE Marketplace in the Individual Market. – A breakdown of the actuarial values of medical individual plans is shown in the chart below. Low = 70% of qualifying health expenses are covered by the plan High = 85% of qualifying health expenses are covered by the plan All SADPs will be offered both on and off the Marketplace, and include child-only and family-based coverage 5 N UMBER OF SADP S P ER A CTUARIAL L EVEL Actuarial ValueDelta DentalDentegraDominion Total Number of PlansPercentage of Total Low224867% High220433% Total44412100%

6. Premium Rates and Plan Cost Sharing Premium Rates Provisions of the ACA has significant impact on consumer rates for 2014. Among other things, premium rates are affected by: Coverage of all 10 essential health benefits and benchmark benefits Removal of annual and lifetime limitations 80/20 Medical/Loss, which requires Issuers to spend at least 80% of premium on medical care and efforts to improve quality care, and no more than 20% on administrative costs. Issuers cannot deny coverage due to pre-existing conditions Rating factors that only include age, tobacco use, and family composition.  Note that SADP rates are exempt from premium rating requirements, so dental premiums may still be individually underwritten. Tables on the following slides provide a list of QHP medical plans along with the deductible and out-of-pocket limits, and base premium rates. 6

7. Various Types of “Out-of-Pocket” Costs Premium - The premium is the cost of the health insurance plan for one year. It can usually be made in one lump sum payment or divided into monthly payments. Copay - Copayments are a set amount that must be paid out-of-pocket for medical services and prescriptions; the health insurance pays the rest of the amount. Each service or prescription may have a set copayment that is the responsibility of the insured. Copays do not apply to the enrollee’s deductible, coinsurance, or out-of-pocket maximum. In addition, not all services may require a copay.  Deductible - A deductible is a certain monetary amount that must be paid out-of-pocket before the health insurance will begin to cover health service costs. Out-of-pocket expenses that count towards a deductible include doctor visits, cost of prescriptions, and some medical equipment. Once the deductible has been paid, the health insurance will begin to cover medical expenses.  Coinsurance - Coinsurance is a health care cost sharing between the consumer and their insurance company. Coinsurance is the percentage you pay when your health plan pays less than 100% for covered services. Your health plan will not pay toward services with a coinsurance until you have paid your annual deductible. Maximum Out of Pocket (MOOP) - is the maximum amount of money the consumer would pay for medical services in a calendar year.

8. QHP Rate and Plan Cost Share-Individual 8 *The Premium amounts included in the table below reflect the Plan Level Base Premium Rate approved for each Standard plan. Additional rating factors for age, family size and tobacco use may be applied to determine the actual premium rate for each customer. ** In-Network Medical and Drug Deductible Combined

9. QHP Rate and Plan Cost Share-Individual 9 *The Premium amounts included in the table below reflect the Plan Level Base Premium Rate approved for each Standard plan. Additional rating factors for age, family size and tobacco use may be applied to determine the actual premium rate for each customer. ** In-Network Medical and Drug Deductible Combined

10. Average Monthly Premium: Individual Market Average Monthly Base Premium Rate (All Non-Tobacco) -- Individual Market 10

11. Average Base Level Premium Rates-Individual Market Average Base Premium Rates for each Metal Level Average rates are from $147.72 to $329.97 *Additional rating factors for age and family size may determine actual rates. Federal tax subsidies, available only through the Individual Marketplace, may also impact a consumer's actual monthly premium rate. 11

12. Individual Market Base Rates Non-Tobacco and Tobacco Use *Additional rating factors for age and family size may determine actual rates. Federal tax subsidies, available only through the Individual Marketplace, may also impact a consumer's actual monthly premium rate. 12

13. Individual Premium Rate Scenarios Premium Rating Scenarios By Age and Family Size The table on the following slide shows the base premium for each QHP for the following age/family size scenarios. In each case, the scenario is based on non-smoker with children under age 21. Scenario #1: – 1 Adult (age 30) – 2 Adults (both aged 30) – 2 Adults + 1 Child (both Adults aged 30) Scenario #2: – 2 Adults (age 40 and 35) – 2 Adults + 1 Child (Adults aged 40 and 35) – 2 Adults +3 Children (Adults aged 40 and 35) Scenario #3: – 1 Adult (age 50) – 2 Adults (aged 50 and 45) – 2 Adults + 2 Children (Adults aged 50 and 45) 13

14. Individual Premium Rate Scenarios B ASE P REMIUM R ATING S CENARIOS BY A GE AND F AMILY S IZE 14

15. Premium Rates Definitions: The following terms are used in the tables on the next two pages : Adjusted Monthly Premium ($): The total amount that the consumer is expected to pay per month, after tax subsidies have been applied. Percent of FPL: This is a measure of income based on percentages at and above the Federal Poverty Limit. (i.e. 200% FPL means an income of 2x the federal poverty limit, which is $11,480 per year for individuals and varies for families based on family size). Annual Income: The amount of individual or household income per year. Premium Limit (%): The total percent of annual income an individual or family is expected to pay for healthcare premiums. It increases as income increases. Maximum Annual Premium ($): The total dollar amount that an individual or family is expected to pay annually in premiums, based on income. Monthly Subsidy ($): The total amount that will be paid by the federal government per month towards the payment of premiums*. Average Base Premium ($): The average base price of the premium that must be paid to the insurance company each month, before subsidies. An average is shown because premiums can vary by location. *Tax credits are not available for Catastrophic plans. 15

16. Individual Rates With Tax Credits Applied* Advanced Payment Tax Credits Applied – Individual Age 30 The table below shows examples of advanced premium tax credits applied to the 2 nd lowest Silver plan rate for an individual age 30. See Glossary for definitions of terms used in table. 16 E STIMATED P REMIUM R ATES WITH APTC A PPLIED FOR AN I NDIVIDUAL N ON -S MOKER A GE 30 Percent of FPL Annual Income ($) Premium Limit (%) Maximum Annual Premium ($) Monthly Subsidy ($) 2 nd Lowest Silver Plan Rate ($) Adjusted Monthly Premium ($) 138%15,856.203.29%521.67213.37256.8443.47 150%17,235.004.00%689.40199.39256.8457.45 200%22,980.006.30%1,447.74136.20256.84120.65 250%28,725.008.05%2,312.3664.14256.84192.70 300%34,470.009.50%3,274.650.00256.84 400%45,960.009.50%4,366.200.00256.84 *Individuals with income over 400% FPL are not eligible for subsidies.

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18. Rates for Family of 4 With Tax Credits Applied* Advanced Payment Tax Credits Applied – Family of 4 The table below shows examples of advanced premium tax credits applied to the 2 nd lowest Silver plan rate for an individual age 30. See Glossary for definitions of terms used in table. 18 E STIMATED P REMIUM R ATES WITH APTC A PPLIED FOR F AMILY OF 4 ( ADULTS AGED 50 AND 45, PLUS 2 CHILDREN N ON -S MOKER ) Percent of FPL Annual Income ($) Premium Limit (%) Maximum Annual Premium ($) Monthly Subsidy ($) 2 nd Lowest Silver Plan Rate ($) Adjusted Monthly Premium ($) 138%32,499.003.29%1,069.22929.191,018.2989.10 150%35,325.004.00%1,413.00900.541,018.29117.75 200%47,100.006.30%2,967.30771.021,018.29247.28 250%58,875.008.05%4,739.44623.341,018.29394.95 300%70,650.009.50%6,711.75458.981,018.29559.31 400%94,200.009.50%8,949.00272.541,018.29745.75 *Individuals with income over 400% FPL are not eligible for subsidies.

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20. Affordable Options for Young Adults Young adults will pay lower premiums and also have the option of a Catastrophic plan that covers prevention, some primary care, and high costs in cases of major accident or illness. The table below provides examples for Consumer’s Monthly cost across silver, bronze and catastrophic plans for both 22- and 27-year-old single adults (non smoker). Depending on a person’s annual income, he or she may be eligible for monthly federal tax subsidies for Bronze and Silver plans. 20 *Tax credits are not available for Catastrophic plans.

21. Cost Sharing Reductions Most plans in the Marketplace have cost sharing features such as deductibles, copayments and coinsurance, which are paid by the individual. People who purchase coverage through the Marketplace may be able to lower costs on deductibles, copayments, and coinsurance. The savings is based on income and family size. Issuers offering coverage through the Marketplace must lower the amount a person pays out of pocket for essential health benefits if the household income is below the following amounts. (Incomes below are based on 2013 numbers. They are likely to be slightly higher in 2014. Amounts are different for each family size, up to 8.)essential health benefits – Up to $28,725 for individuals – Up to $38,775 for a family of 2 – Up to $48,825 for a family of 3 – Up to $58,875 for a family of 4 – Up to $68,925 for a family of 5 – Up to $78,975 for a family of 6 – Up to $89,025 for a family of 7 – Up to $99,075 for a family of 8 When a person applies for coverage in the Marketplace, the person will learn if eligible for these savings on out-of-pocket costs.  Cost-sharing reductions are pegged to insurance rates for Silver plans 21

22. 2014 Delaware Qualified Health Plans SHOP Overview September 30, 2013 www.pcghealth.com

23. Overview of QHPs in the SHOP (Small Group) Market Topics SHOP QHP Issuers Plan Summary Premium Rates and Cost-Sharing 23

24. Delaware SHOP QHP Issuers Qualified Health Plans (QHPs) to be offered in plan year 2014 were certified on the Federally-Facilitated Marketplace (FFM) in mid- September, 2013. – Certified plans for the Small Business Health Options Program (SHOP) market were submitted by two medical issuers and four stand alone dental issuers. – The two medical plan issuers with certified plans include: Highmark BlueCross BlueShield Delaware, Inc. Coventry Health Care of Delaware, Inc. – The four stand-alone dental plan issuers include: Delta Dental of Delaware, Inc. Dentegra Insurance Company Dominion Dental Services, Inc. The Guardian Life Insurance Company 24

25. Plan Summary There are 11 medical QHPs participating in the DE Marketplace in the SHOP Market. There are multiple medical QHPs offered at each metal level: 4 Bronze, 4 Silver, and 3 Gold. – Bronze = 60% of qualifying health expenses are covered by the plan – Silver = 70% of qualifying health expenses are covered by the plan – Gold = 80% of qualifying health expenses are covered by the plan 25 Metal Level Coventry Health Care Highmark BCBSD Total Bronze224 Silver224 Gold213 Total6511

26. SHOP Plan Summary-SADPs There will be 18 stand alone dental QHPs (SADPs) participating in the DE Marketplace SHOP. A breakdown of the actuarial values of medical individual plans is shown in the chart below. Low = 70% of qualifying health expenses are covered by the plan High = 85% of qualifying health expenses are covered by the plan 26 N UMBER OF SADP S P ER A CTUARIAL L EVEL

27. SHOP Premium Rates and Plan Cost Sharing Premium Rates – Among other things, premium rates are affected by the removal of annual and lifetime limitations, coverage of all ten essential health benefits and benchmark benefits, and restrictions on premium rating factors to only include age, rating area, tobacco use, and family composition. – Note that SADP rates are exempt from premium rating requirements, so dental premiums may still be individually underwritten. 27

28. Average Base Premium Rate—SHOP 28 Average Base Premium Rates

29. SHOP Premium Rates and Cost Sharing The following slide provides base premium rates and cost sharing information for each of the QHPs to be offered to Small Employers in the Delaware SHOP.  ¹ The Premium amounts included in the table above reflect the Base Premium Rate approved for each Standard plan. Additional rating factors for age, family size and tobacco use may be applied to determine the actual premium rate for each customer.  ² Deductible values represent In-Network Combined Medical and Drug Deductible  * Coinsurance value represents In-Network Medical Default Coinsurance  ** Coinsurance value represents In-Network Combined Medical and Drug Default Coinsurance  *** Coinsurance value represents both In-Network Medical and Drug Default Coinsurance 29

30. SHOP Premium Rates and Cost Sharing 30 ¹ The Premium amounts included in the table below reflect the Plan Level Base Premium Rate approved for each Standard plan. Additional rating factors for age, family size and tobacco use may be applied to determine the actual premium rate for each customer. ² Deductible values represent In-Network Combined Medical and Drug Deductible

31. SHOP Base Rates Non-Tobacco and Tobacco Use *Additional rating factors for age and family size may determine actual rates. Note: Tobacco rating may only be applied when the employee has access to a wellness program that includes tobacco cessation. 31

32. SHOP Premium Rates and Plan Cost Sharing Premium Rating Scenarios By Age and Family Size The table below shows the base premium for an adult (age 40), 2 adults + 2 kids, a child (age 0-20), and an adult age 55. 32 B ASE P REMIUM R ATING S CENARIOS BY A GE AND F AMILY S IZE