1. The ACA Homestretch This presentation has been designed to assist your ACA marketing efforts, increase your sales, and simplify your administration. February 21, 2014

2. Homestretch format: We encourage questions. To ask, type your question in the GoToMeeting “Questions” area located in the toolbar on your right side of the screen The Moderator will answer the questions verbally at the end of the presentation As a follow up to this webinar, you will receive a copy of the Q&A session This webinar is being recorded and will be posted at www.TheBrokerageInc.com approximately one hour after completion www.TheBrokerageInc.com

3. A few of the many things we will touch on: Subsidies HealthCare.gov Confusing income tax issues Household income - what does this mean? 9.5% Affordability Test MEC - Minimum Essential Coverage - what is this? EHB - Essential Health Benefits - how is this different than MEC? QHP - Qualified Health Plan = EHB SHOP Exchange Pay or Play in 2015 Penalties for not owning a QHP and for Employers (50FTEs+) not offering MEC

4. Questions from the week of 2-17-14 Small employer, less than 10 employees. None make over $35000. Am looking at a plan that with employer paying 50% of employee premium puts employee only coverage under the 9.5% max but not if they have dependents. Adding dependent coverage puts them over the 9.5% max. Question: does the 9.5% affordability max apply to only the employee’s premium or the entire family premium the employee pays?

5. Questions from the week of 2-17-14 What happens to insureds that are also receiving a cost sharing allowance if their income exceeds the amount they estimated, and it puts them back to a higher deductible and out of pocket limit? Does the IRS collect the additional deductible amount if they bought a $0 or $500 deductible plan with the cost-sharing, and it is a silver plan that normally would have a $3,000 or $6,000 deductible and they became ill and used it?

6. Questions from the week of 2-17-14 Do you have a chart showing the income for Texas allowed for the various family size? (See next slide) “Also please explain why some people don't get a subsidy even when they are below the income thresholds. I have worked with some, for instance, my daughter. She makes $32,000, family size 1, 76712 zip code, but she receives no tax credit because of where we live…” The chart says someone up to $45,960 with family of 1 should be eligible so there must be other factors?? Does her age factor in, she is 28.

7. 2014 Federal Poverty Chart

8. Here it is:

9. Questions from the week of 2-17-14 I understand most of healthcare reform. I have an owner of multiple stores—Client owns 40 stores with different corporations. He is at least a 2% owner in each of the stores. There is an average of 6 employees per stores. In the past, he could write individual groups on each. Question—Under healthcare reform, owner now has to count all stores together. Am I correct?

10. Questions from the week of 2-17-14 If an employee has the ability to get insurance through an employer (less than 10 employees) but they opt out and go to the exchange, is an employer of this size fined? If an employee in a group of this size has premiums in excess of 9.5% of wages, what happens? Is the employer fined? If there is only one employee in the group that exceeds the 9.5% threshold, can the employer just pay more for that one employee and not for all?

11. ACA Observations: Keep in mind, implementing the ACA will continue for several more years The law has gradually been implemented since March 2010 The most significant deadlines are between January-April 1, 2014 The ACA will not be repealed under Obama’s administration Lawmakers have filed bipartisan bills in December 2013 that, among other things may: eliminate the penalty for not having a QHP in 2014 extend the open-enrollment period beyond March 31, 2014 provide some relief to consumers who have experienced policy cancellations in the past three years

12. 12/20/13 - individual mandate no longer applies to people whose plans were canceled Health insurance plans that were canceled in 2013 will "temporarily" be exempted from the law's individual mandateindividual mandate (HHS Secretary Kathleen Sebelius just delayed the individual mandate for people whose plans have been canceled. ) The individual mandate includes a "hardship exemption." People who qualify can either ignore the individual mandate altogether or purchase a cheap, bare-bones catastrophic insurance plan that's typically only available to people under 30

13. Texas Health Risk Pool Terminates at the end of March 2013 Encouraging the policyholders to try to move to the HIMs ASAP Sending mailers urging them to use an agent Pool premium rates are increasing during this extension period At current rates many Pool enrollees will do better with a new QHP in the exchanges Subsidies may offset the premium Any deductibles and other out-of-pockets incurred in 4Q 2013 during the Pool extension period won’t credit to their new plan’s 2014 out- of-pocket cap

14. Important Dates! Jan 16 – Feb 15: March 1 Effective dates Feb 16 – Mar 15: April 1 Effective dates Mar 16 – Mar 31: May 1 Effective dates OEP 2015 is Nov 15, 2014 – Jan 15, 2015

15. Qualifying Events Similar to a Special Election Period in Medicare Examples of a QE: Loss of coverage Loss of group coverage Moving Qualifying for subsidies Losing subsidies Gained a dependent due to marriage, birth or adoption

16. Get a Join.me account to conduct your online Express Link business

17. Here is a tip or two… Know how to calculate subsidies Know how to complete a HIM subsidy application No health questions Instead, Personal Identifiable Information (PII) questions Know how to calculate Health Insurance Tax Credits for groups of 2-25 Use HITCs to prospect small groups of 2-25 lives

18. According to a recent analysis by Kaiser Family Foundation (KFF): An estimated 17 million Americans who are now uninsured or who buy insurance on their own will be eligible for premium tax subsidies in 2014.premium tax subsidies Additionally, 29 million people nationally may look to the Marketplaces to purchase health insurance coverage. Number of tax Subsidy Eligible ResidentsPotential Market Size National17,187,00028,605,000 Texas2,049,0003,143,000

19. The honey hole… There are about 6.2M uninsured Texans About 2.2M are <138% FPL Let the Navigators enroll this population! That leaves 4,000,000 uninsured Texans Assume 1 out of 4 enroll There are about 13,000 BCBSTX appointed agents Maybe half of them are active – assume 6,500 write a case 1,000,000 divided by 6,500 is 154 apps per agent At $500 per app, that could be around $77,000 for the next three years for each broker!

20. Download in the HCR section at www.TheBrokerageInc.com www.TheBrokerageInc.com

21. PII – guard this private info with care

22. Calculating subsidies is very easy!

23. Use the Kaiser Family Foundation subsidy calculator

24. Instant results Family of 4, $60,000 expected income in 2014, Subsidies cover 41% of annual premium

25. Open the “Notes” when you scroll down this page

26. Scroll down further for important FAQs

27. How would you handle this situation? Salon Manicurist that makes $7.25 per hour, plus tips Gets paid $217.50 per week (7.25 = x 30 hours) Gets paid for 52 weeks ($11,310 per year) Only claims $11,310 Does not report cash tips $11,400 is the magic number for one person $94,200 is the magic number for a family of four Is this person eligible for Medicaid?

28. Answer – no Medicaid. Why? Because Texas did not expand our Medicaid via the ACA, the Manicurist is not eligible for Medicaid So what can you do to help? Send her to a local clinic to free provide care Encourage the person to report more income (cash tips that were not reported) and get the income to at least $11,400

29. Kaiser Family Foundation Subsidy Calculator $11,310 in 2014 estimated income is not going to generate any subsidies.

30. Raise the estimated income to above $11,400 Adding an additional $190 of 2014 estimated income now generates a premium subsidy of $2,557 resulting in a $19.17 monthly premium ($230 annually)

31. Divorced Single Female with one child $35,000 income in 2014, 226% FPL gets 46% of their premiums subsidized

32. Raise the income to $45,000 Only 12% of the premium is subsidized

33. Couple, considering retiring, ages 63 and 60 forecasting $40K in 2014 MAGI 258% FPL, 77% of their premiums would be subsidized - $11,053 subsidy

34. Raise the income to $50,000 Subsidy drops to $9,614, or $1,439 less or $120 more per month to pay in premium.

35. Raise the income to $55,000… Subsidy went from $9,614 to $9,139, or $475 less

36. What about this? Husband, wife and one dependent child Husband does not pay taxes Mom files her return and claims a child as a dependent How do you calculate household income, with or without the husbands income?

37. Tax sniglets Mom and Dad live in one house. Dependent child, age 23, now on her own, but has no income to show yet. She works part time, and files her own income tax. Is she part of the household income calculations? Remember this: the subsidies are based on estimated 2014 income.

38. <250% Federal Poverty Level = CSR or Cost Sharing Reductions Similar to the Medicare Savings Plan (Low Income Subsidy), a person at or below the 250% FPL is eligible for cost sharing on the Silver Plan Think of how the “low income subsidies” work within the “Medicare Savings Program” How might the CSRs influence your recommendations? Would a supplemental plan still make sense? A reduced supplemental benefit plan may be a better fit for a budget

39. Regarding the 9.5% affordability test, does this include the dependents and the employee’s cost? Employer coverage is considered affordable* if employee’s share of the annual premium for self-only coverage is no greater than 9.5% of annual household income * as it relates to the Advanced Premium Tax Credit (APTC)Advanced Premium Tax Credit Starting in 2014, individuals and their dependents offered employer-sponsored coverage that’s affordable and provides minimum value won’t be eligible for a premium tax credit How will this impact the dependents?

40. Don’t forget the dependents! If the employee is offered affordable coverage, the dependents lose their subsidies Unintended consequence! Solutions could include: Give the employees a raise and let them buy health insurance via the exchanges Drop the group health plan and establish a defined contribution strategy Requesting an employee only quote, and make the dependents not eligible for coverage

41. To market plans with subsidies in the HIMs Four step process: 1.Register at the CMS Enterprise Portal (Part 1) 2.Complete your certification at the HIM website 3.Register to enroll people in the HIMs (Part 2) 4.Complete the BCBSTX required certification

42. BCBSTX Broker Commissions: Commissions 6% - Years 1-3 4% - Years 4+ Based on full premium, not subsidized premiums $25 per app bonus for 1-1-14 effective dates Snapshot Bonus

43. Get paid! Complete this form on all cases!

44. Make sure you get paid! Use the BCBSTX Producer of Record Transfer Form Send this form with your applications to The Brokerage Suggestion: take “screen shots” of your agent info from within your Express Link Be ready to audit your first commission statement!

45. How do I make sure I get credit for my BCBSTX sales? Option 1 Use your Express Link and apply for the subsides via leaving your Express Link, being redirected to the HealthCare.gov website, applying for the subsidies, and being redirected to your Express Link. WARNING! In February, you will need to scrub your first commission statement very closely to identify any missing commissions, and prepare to prove you are the AOR from your paper apps and screen shots.

46. How do I make sure I get credit for my BCBSTX sales? Option 2 – BCBSTX Express Link Take the app “off-exchange”, forget the subsidies, and submit the app. When it is time settle up with Uncle Sam by April 15, 2015, apply the Premium Tax CREDIT Example: Premium is $600, client eligible for $200 in monthly subsidies. Client pays the total of $7200 annual premium and collects a tax refund of $2400 in 2015

47. How do I make sure I get credit for my BCBSTX sales? Option 3 – Express Link Use the paper HIM subsidy application and the BCBSTX paper health insurance application Use the subsidy application to set up the subsidy (mail to the London, KY address) Submit the health insurance app electronically via Express Link At the part where you enter your agent info, take a screen shot and print this for future reference

48. Find valuable tools in our Individual Health section at www.TheBrokerageInc.comwww.TheBrokerageInc.com

49. Locate helpful resources online!

50. Get started! The message is simple: As of January 1, 2014 you are required by federal law to own a qualified health insurance plan (QHP). If you cannot afford a QHP, you will be subsidized. If you choose not to own a QHP, you will be penalized. If you need help, I can help you.

51. Check for updates at Healthcare.gov

52. ACA “MOOP” (Max Out of Pocket) $6,350 for an individual $12,700 for a family Same as the MOOP of an HDHP (high deductible health plan) Bronze or Silver plans have the same max out of pocket If you only make $50K per year, how can you pay this MOOP? Sales Tip: add a supplemental health plan!

53. Subsidies are based on the 70% Actuarial Value Plan or “The Silver Plan” 70% AV Plan Premium $8,362 Minus the subsidies- $4,996 Net premium cost to family= $3,365 per year / 12 = $280.42 Total Silver family Premium is $280 per month

54. 60% AV Plan or “The Bronze Plan” 60% AV plan premium $5,718 Minus the subsidies - $4,996 Net premium cost to family= $722 per year / 12 = $60.17 Total Bronze monthly premium is $60

55. Sales Idea: “The Combo Plan” “Bronze Plan” and “Active Care” Bronze Premium$60 Active Care Premium$153 Total Family Premium$213 per month The “Combo Plan” is $67 less per month than The Silver Plan at $280 per month. The supplemental health plan helps offset the $12,700 MOOP.

56. What is Active Care? New supplemental health product combines Critical Illness, Cancer, Heart Attack, Stroke, ESRD, and Accident benefits into one product Simplified underwriting May be list billed Agent commission is 50% Contact Belynda@TheBrokerageInc.com for complete detailsBelynda@TheBrokerageInc.com Visit http://thebrokerageinc.com/insurance-products/critical-illness/http://thebrokerageinc.com/insurance-products/critical-illness/

57. Let’s review these numbers again… Plan OptionsTotal PremiumYour Commission 70% value (Silver)$8362 6% = $502 60% value (Bronze)$5,718 6% = $343 “Active Care”$1,836 + 50% = $918 = $1,261 6% commission is paid by BCBSTX for years 1-3, and 4% level after that.

58. Which plan is best suited for the family? The Silver Plan at $280 per month The Bronze Plan / Active Care plan at $213 per month  The Combo Plan saves the family $804 per year in total premium  The Combo Plan offers better protection to the family  The Combo Plan pays the agent more commission

59. “I need a copay, not a High Deductible Plan!”

60. We asked, you answered…Q&A Are People that have a temp SSN (for work purposes only) or EIN number (for IRS taxes) eligible for ACA? Think about a person being legally documented to be in the USA. If so, they are eligible for an ACA plan and subsidies.

61. Q&A What would happen to someone who qualifies for a subsidy, gets hurt or disabled and looses a job resulting in gross pay dropping below the poverty level? What are the different levels of cost sharing?

62. How do you calculate full time equivalents? 8 hours per day x 5 days per week X 52 weeks = 2080 hours/year Examples: 1 person working full time = 1 FTE 2 people each working 4 hours per day, 5 days per week = 1 FTE FTEs does NOT mean number of employees. How to calculate your FTEs: Take the total number of labor hours for one year and divide by 2080. This will be the total of your FTEs. Example: 2013 total labor hours reported to payroll is 13,104. 13,104 ÷ 2080 = 6.3 FTEs.

63. Q&A Upgrade the current understanding of "Employer Requirements" for ACA. "So what do I now have to do for my employees that is different than yesterday". This would include distinctions between large employers, small employers, tax credits for providing coverage, and clarification on the fact that all private plans being offered will meet the min coverage standard. Have you had any conversations with self-funded cat plans? Should we mention that or is that take us to a level we don't want to get into for something like this? Is it worthwhile to discuss the SHOP and ensure these folks know there is nothing different on SHOP that we, as brokers, can access directly from carriers?

64. Q&A What is our liability as brokers if we direct someone to the federal web site and they get hacked? President Obama wants to bring back the old plans for another three years so insured’s can go back into their original benefits. How does this play into the case where the insured’s have selected “new & affordable plans”?

65. Q&A Question: Client: Female age 75 has Green Card Resides in Honduras part time and the rest of the time lives with son in Plano. She never worked in the US and thus would have to pay for Part A and possibly Part B Medicare. I was asked if she could get a policy through the Exchange instead of paying for Part A and B plus a Med supp or Advantage Plan. She probably qualifies for Medicaid but doctor son does not want to go through that. She is not enrolled in Medicare right now. Can I get her a policy? I contacted healthcare.gov and they said she could get a policy. Not sure if that is correct. Her son would pay for it.

66. Request for us to cover: Using the BCBS system directly and through the ACA; Marketing Ideas, such as: ACA through Tax Preparation companies…. What’s in it for them?

67. Q&A Answer: http://www.irs.gov/uac/Small-Business-Health-Care-Tax-Credit-Questions-and-Answers:-Determining-FTEs-and- Average-Annual-Wages http://www.irs.gov/uac/Small-Business-Health-Care-Tax-Credit-Questions-and-Answers:-Determining-FTEs-and- Average-Annual-Wages Request: Also need a reminder on how to calculate part time equivalents to determine if the employer is considered over 50 lives. A. Add up the total hours of service for which the employer pays wages to employees during the year (but not more than 2,080 hours for any employee), and divide that amount by 2,080. If the result is not a whole number, round to the next lowest whole number. (If the result is less than one, round up to one FTE.) In some circumstances, an employer with 25 or more employees may qualify for the credit if some of its employees work less than full-time. For example, an employer with 48 employees that are each half-time has 24 FTEs and, therefore may qualify for the credit. See the “Who is an employee for purposes of determining FTEs and average annual wages?” and the “What are the permissible ways to count hours of service?” questions on this page for information on how to compute an employee’s hours of service and determining which employees are counted. Example: For the 2014 taxable year, an employer pays five employees wages for 2,080 hours each, three employees wages for 1,040 hours each, and one employee wages for 2,300 hours. The employer uses a method that counts hours actually worked. The employer’s FTEs would be calculated as follows: 10,400 hours for the five employees paid for 2,080 hours (5 x 2,080) 3,120 hours for the three employees paid for 1,040 hours (3 x 1,040) 2,080 hours for the one employee paid for 2,300 hours (lesser of 2,300 and 2,080) The total hours counted is 15,600 hours. The employer has seven FTEs (15,600 divided by 2,080 = 7.5, rounded to the next lowest whole number).

68. Q&A Would like to know if after 4/1/15 (as things are right now) will there be any other plans other than the metal plans to offer to employers either public or private.

69. Q&A What happens if the applicant's used the wrong income amount?

70. Q&A What happens if the applicant's used the wrong income amount? MAGI, exactly where does the applicant find the info for this? Is line 37 off the 1040 tax return the most accurate figure to use?

71. Great resources! The Requirement to Buy Coverage Under the Affordable Care Act http://kff.org/infographic/the-requirement-to-buy-coverage-under-the-affordable-care-act/ Minimum Essential Coverage (MEC) vs. Essential Health Benefits (EHBs) http://news.leavitt.com/health-care-reform/understanding-difference-minimum-essential- coverage-essential-health-benefits-minimum-value-actuarial-value/ http://rss.ubabenefits.com/tabid/2835/Default.aspx?art=v8dHoutqon8%3D&mfid=XecEv5Wrckw%3 D http://www.understandinghealthreform.com/large-employer/minimum-essential-coverage/

72. www.bcbstx.com/produc er Get certified with The Blues

73. This Power Point is available for download in our HCR section at www.TheBrokerageInc.comwww.TheBrokerageInc.com

74. Your time is now! Get appointed with BCBSTX through The Brokerage Get certified For assistance, call The Brokerage 469-635-6000 or 800-442-4915 Direct lines: Belynda DiCiaccio 469-635-6715 Cristin Hopkin-Bishop 469-635-6707 Dana Ragsdale 469-635-6749 Click here to meet our staff online

75. Thank you for your participation!

76. Who are these 50,000,000 uninsured? How do you get quotes? How do you sign them up?

77. Individuals Eligible for a Premium Tax Credit (by employment status)

78. Individuals Eligible for a Premium Tax Credit (by age)

79. The “young and invincible” 34 Federally & State Partnership Marketplaces finds that out of 2.9 million single young adults ages 18 to 34 who may be eligible for coverage in the Marketplace 1.3 million (46%) could purchase a bronze plan for $50 per month or less after tax credits. 1.9 million young adults (66%) of the potentially Marketplace-eligible uninsured ages 18 to 34 may be able to pay $100 or less for coverage in 2014. Source: U.S. Department of Health and Human ServicesU.S. Department of Health and Human Services

80. Valuable ACA Resources Visit our Health Care Reform section at www.TheBrokerageInc.comwww.TheBrokerageInc.com “Perplexity is the beginning of knowledge” Khalil Gibran

81. Resources at www.TheBrokerageInc.comwww.TheBrokerageInc.com

82. Scroll down to “Health Care Reform”, where ACA related resources may be found.

83. HCR Resources, recorded webinars, presentations for download

84. Use www.CMS.gov for YouTube video learningwww.CMS.gov

85. Stay current via www.REGTAP.com

86. Participate in various webinar trainings