1. The RCN Immigration Advice Service

2. Accredited by the Office of the Immigration Services Commissioner (OISC) to provide immigration, asylum and nationality advice to Overseas nurses, HCAs and student nurses

3. The Service Provides:  Information  Advice  Representation  Onward Referral

4. Assistance is available with:  Tier 2 (General)  PBS (Dependant)  Marriage and Civil Partnership Applications  Indefinite Leave to Remain (Settlement) Applications  British Citizenship through Naturalisation and Registration  European Economic Area (EEA) national queries  All other immigration and nationality queries!

5. Our Policy Function:  Liaise and consult with the UK Border Agency an agency of the Home Office and all other relevant government departments.  Respond to Government Consultation documents on Immigration matters.  Highlight trends and raise awareness both within the RCN and externally of any emerging problems being faced by Overseas Nurses (e.g. abusive recruitment practice).  Political lobbying on issues of concern to RCN members in liaison with the RCN Parliamentary Office (e.g. changes in the Immigration Rules affecting Overseas Nurses).

6. The Service is delivered via:  An appointment-based system offering either face to face or telephone consultations with an RCN Immigration Adviser (Telephone: 0345 408 4391 (Option 1) to arrange a consultation).  Telephone Advice Line - operated between 12–2pm every weekday. Call 0345 408 4391 (Option 1) to speak direct with an RCN Immigration Adviser.  E-mail Advice - immigration.advice@rcn.org.uk - all enquiries responded to within two working days.  Written enquiries to:RCN Immigration Advice Service 2 nd Floor AMP House Dingwall Road Croydon CR0 2LX

7.  The service is staffed by: -Senior Immigration Adviser: Susan D’Cruze -Immigration Adviser: Andrew Jordan -Office Manager: Jan Farley  The Service is part of RCN Member Support Services, and its remit is UK-wide.  The service is based at : 2 nd Floor, AMP House, Dingwall Road, Croydon, CR0 2LX  Contact details: Tel: 0345 408 4391 (Option 1) Fax:020 8253 9101 E-mail: immigration.advice@rcn.org.uk Webpage: http://www.rcn.org.uk/nursing/comingtouk/about-immigration-service

8. How does the RCN Immigration Advice Service do this?

9.  By staying up to date on immigration law. We are members of the Immigration Law Practitioners’ Association (ILPA) and the Joint Council for the Welfare of Immigrants (JCWI). saferespectfulconfidential  By providing a safe, respectful and confidential environment within which to discuss immigration problems or queries. all necessary Immigration forms  By maintaining a comprehensive, up to date supply of all necessary Immigration forms and explanatory notes on site. honest, free assessment  By offering an honest, free assessment of immigration situation and advice. expert guidance representation  By ensuring you receive expert guidance and – where appropriate – representation on immigration matters.

10. Any questions?  For further information please contact Susan D’Cruze or Andrew Jordan on 0345 408 4391 (Option 1) or immigration.advice@rcn.org.uk