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Expanding What It Means To Be Accessible: Addressing the Workplace Technology Needs of Users with Cognitive Disabilities December 11, 2014 2:00 – 3:30.

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Presentation on theme: "Expanding What It Means To Be Accessible: Addressing the Workplace Technology Needs of Users with Cognitive Disabilities December 11, 2014 2:00 – 3:30."— Presentation transcript:

1 Expanding What It Means To Be Accessible: Addressing the Workplace Technology Needs of Users with Cognitive Disabilities December 11, 2014 2:00 – 3:30 p.m. EST www.PEATworks.org

2 Jim Tobias PEAT Strategic Partner & Subject Matter Expert www.PEATworks.org2 Julia Bascom Director of Programs, Autistic Self Advocacy Network Your Session Chairs

3 Logistics Audio is also available over a phone line: – Dial in number: 1-866-365-3921 – Conference code: 7247886139# Submit questions at any time during the presentation: – Type directly into the Q&A window your screen – Email info@PEATworks.orginfo@PEATworks.org – Tweet @PEATworks Captioning is available at: http://bit.ly/1zK2oethttp://bit.ly/1zK2oet www.PEATworks.org3

4 ASAN-PEAT Collaboration ASAN-PEAT online national dialogue hosted in 2013: “Join the Conversation: Improving the Accessibility of Online Tools for Workers with Intellectual Disabilities” Report on data from the dialogue that reviews common themes and suggests potential next steps for research, policy, and programming www.PEATworks.org4

5 5 Richard Crespin CEO, CollaborateUp Senior Fellow, U.S. Chamber of Commerce Your Moderator

6 Today’s Panelists Peter Blanck, Chairman, Syracuse University’s Burton Blatt Institute and author of e:Quality: The Struggle for Web Accessibility by People with Cognitive Disabilities Lisa Seeman, Facilitator of the Cognitive and Learning Disabilities Accessibility Task Force (COGA) Under WCAG and PF Greg McGrew, Product Testing Lab Coordinator, Assistive Technology Partners (ATP), University of Colorado-Denver Emily Shea Tanis, Associate Director of Research, University of Colorado Coleman Institute for Cognitive Disabilities www.PEATworks.org6

7 Peter Blanck Chairman, Syracuse University’s Burton Blatt Burton Blatt Institute Author, eQuality: The Struggle for Web Accessibility by People with Cognitive Disabilities www.PEATworks.org7

8 eQuality www.PEATworks.org8

9 Lisa Seeman, Athena I.C.T Facilitator of the Cognitive and Learning Disabilities Accessibility Task Force (COGA) Under WCAG and PF www.PEATworks.org9

10 COGA The Cognitive and Learning Disabilities Accessibility Task Force is a task force of the Protocols and Formats Working Group (PFWG) and the Web Content Accessibility Guidelines Working Group Aim: To improve web accessibility for people with cognitive and learning disabilities – This will begin with research and gap analysis. – The group will develop draft proposed guidance and techniques to make web content, content authoring, and user agent implementation accessible and more useable by people with cognitive and learning disabilities. – It will also review existing techniques, consider ways to improve them, and build new techniques where necessary. www.PEATworks.org10

11 www.PEATworks.org11 Conditions that impact a person’s ability to use a website include: Memory – Dyslexia – visual or auditory – Dementia – short term and working memory Reading text Problem solving Keeping focused (attention span) Computation (for example calculations) Cognitive Disabilities

12 www.PEATworks.org12 The largest group of disabilities are people with cognitive disabilities Meanwhile, many systems have become more and more complex – Web applications – TV interfaces, heating – Phone systems Cognitive Disabilities

13 Some advantages of Neuro-Diversity in the workplace; Out-of-the Box thinking: – Study of 102 entrepreneurs in the U.S. showing that 35% identified themselves as dyslexic (http://buswk.co/1yDG1FC)http://buswk.co/1yDG1FC – Genetic link between a dopamine receptor gene variation associated with ADHD and the tendency to be an entrepreneur (http://bit.ly/1x5Vvqc)http://bit.ly/1x5Vvqc Strong points are often stronger – Experience of the aging community Understand your market www.PEATworks.org13

14 The Work Ahead of Us UsersGap AnalysisRoadmapTechTechniques All on our wiki www.PEATworks.org

15 What Might We End Up With? Accessibility for Cognitive and LD Simple techniques for everyone Technique structure Techniques for specific user groups Meta data to find the right version Semantics for adaptive interfaces Supportive material www.PEATworks.org

16 Example: Separate Form & Content Chapter 1 introduction to accessibility – 1.2 Accessibility and CSS Tools :before for symbols Colors for heading levels Key points Clear structure in mark up via heading levels Easier to follow www.PEATworks.org

17 User Needs Differ Dyslexia or Dyscalculia Alzheimer's or Aphasia  Conclusion – use text with the symbol SAVE www.PEATworks.org

18 Greg McGrew, MEBME Product Testing Lab Coordinator | Assistive Technology Partners Department of Bioengineering University of Colorado Denver | Anschutz Medical Campus www.PEATworks.org18

19 Rehabilitation Engineering Research Centers on Technology for People with Cognitive Disabilities RERC-ACT (2009-2014) – Research Projects – Development Projects RERC-ATACI (2014-2019) – Research Projects – Development Projects www.PEATworks.org19

20 Usability Testing 50 products used by people with cognitive disabilities – Mix of AT and general consumer products – Open box usability testing of basic entry-level product functions – Tested with people with mild to moderate cognitive disabilities www.PEATworks.org20

21 Usability Testing www.PEATworks.org21

22 Notable Issues Process issues – Recruitment – Use of standard measures – Participants’ interest in pleasing Product design issues – Too many input options impede user success – Users like products that talk to them – Touch screens are not ideal input mediums www.PEATworks.org22

23 Future Work Usability testing new and emerging technologies – Smartphones – Tablets – Wearables – Smarthome environments www.PEATworks.org23

24 Google Glass(like) www.PEATworks.org24

25 Future Work Investigation of touch screen UI designs – Among current input element designs (buttons, layouts), which inhibit and which enhance success in product use for people with cognitive disabilities? – Inform development of standards for products used by people with cognitive disabilities www.PEATworks.org25

26 Shea Tanis, Ph.D Associate Director of Research Coleman Institute for Cognitive Disabilities at the University of Colorado www.PEATworks.org26

27 Cognitive Disability www.PEATworks.org27 Source: Braddock, D., Coleman Institute and Department of Psychiatry, University of Colorado, 2015.

28 Number of Supported Employment Workers in the U.S. Declines 7% 2009-2013 www.PEATworks.org28 Source: Braddock, D., Coleman Institute and Department of Psychiatry, University of Colorado, 2015.

29 Changing the Culture: Person to Environment Fit Disability is a natural part of the human experience Technology becomes a critical support to enhance functioning and improve the person to environment fit Well matched technology can reduce and even eliminate functional limitations Cognitively accessible technologies www.PEATworks.org29

30 Cognitively Accessible Technologies Cognitive Accessibility: “Environments, technology, and materials that are cognitively accessible are those that incorporate design features to ensure that people with limitations in cognitive abilities--including language ability and auditory reception, reasoning and idea production, memory and learning, visual perception, cognitive speed, and knowledge and achievement—are able to access those environments and use the technology and materials.” – Wehmeyer (2014) Coleman Institute Cognitive Technology Database www.PEATworks.org30

31 Employers & Technology Providers Embrace the person to environment fit model Explore cognitively accessible technologies Employ people with cognitive disabilities Develop user centered product and service design Build partnerships Meaningfully integrate principles of technology and information access www.PEATworks.org31

32 The Rights of People With Cognitive Disabilities to Technology and Information Access David Braddock, Jeffery Hoehl, Shea Tanis, Enid Ablowitz, and Laura Haff er Rights of People with Cognitive Disabilities to Technology and Information Access

33 Abstract Information and communication technologies are ubiquitous and valuable tools for billions of people worldwide today. Yet people with cognitive disabilities, particularly individuals with intellectual and developmental disabilities, have quite limited access to such technologies. This article presents the case for mounting significant efforts to advance the rights of millions of people with cognitive disabilities to technology and information access. A formal statement of these rights is presented, formulated by professionals and consumers representing a variety of disciplines and perspectives. The statement is currently endorsed by 190 national, state and local organizations in the developmental disabilities field in the United States. Rights of People with Cognitive Disabilities to Technology and Information Access

34 Making Legislative History www.PEATworks.org34 March 3, 2014 Colorado House and Senate unanimously pass a Joint Resolution on The Rights of People with Cognitive Disabilities to Technology and Information Access Sample of Endorsing Organizations: ASAN, AAIDD, The Arc, ANCOR, CCD, SABE, NADD, ATAP, Autism Society of America, APSE, AUCD, Burton Blatt Institute; several State DD Councils, RESNA, Council on Quality and Leadership, Institute for Matching Person and Technology, Lutheran Services in America Disability Network, Harvard Law School Project on Disability, etc. Endorse the Declaration at http://www.colemaninstitute.org/declaration

35 Contact Information Shea Tanis, Ph.D. 3825 Iris Avenue, Suite 200 Boulder, CO 80301 303.492.0639 Shea.tanis@cu.edu www.colemaninstitute.org www.stateofthestates.org www.PEATworks.org35

36 QUESTIONS? www.PEATworks.org36

37 Thank You. info@PEATworks.org http://PEATworks.org www.PEATworks.org37

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