2.  Office of Financial Aid  Beck Center, Suite 108  Hours: 8:00 – 5:00 p.m.  Online Access 24/7 at MyTLU to documents and award letters  Business Office  Beck Center, Suite 101  Hours: ▪ Cashier’s Window: 8:30 a.m. – 4:30 p.m. ▪ Office: 8:00 a.m. – 5:00 p.m. ▪ Online Student Account Access 24/7 at MyTLU

3.  Financial aid information is available online 24/7 at MyTLU and through your TLU email account.  Access:  Document Tracking – both requested and received.  Print award letters  View job opportunities

4.  Changes in enrollment may affect financial aid eligibility.  Dropping below 12 hours before 12 th class day may cause student to lose scholarships or the scholarship to be reduced.  Withdrawing from all classes before the 60% point of the semester will result in a recalculation of aid eligibility – student may be required to repay some or all aid received.  Dropping classes will affect completion percentage  Contact Financial Aid BEFORE reducing hours enrolled

5.  Know scholarship and grant renewal requirements  Requirements can be found on the TLU Scholarships section of the Financial Aid website. Merit-based aid is awarded for 8 full-time semesters.

6.  Satisfactory Academic Progress (SAP)  Must maintain minimum cumulative GPA of 2.0 or higher.  Must successfully complete at least 75% of credit hours enrolled  Must complete degree within 125% of hours required to complete the degree

7.  If receiving Tuition Equalization Grant:  Must earn a minimum of 24 credit hours each academic year.  Must maintain a 2.5 cumulative GPA  Must complete 75% of credit hours enrolled each academic year.

8.  Work-Study awards DO NOT appear on the billing statement – student must work to earn the funds  Paid bi-weekly  If awarded, students should attend the student employee orientation held on August 28

9.  Notify Office of Financial Aid of outside scholarships student will be receiving.  Donor Name  Amount  Any restrictions (i.e. tuition specific, term specific)  Considered part of the financial aid package and may reduce other financial aid awarded.  Split equally between fall & spring unless otherwise stated by Donor

10.  It is the student’s responsibility to notify the donor to send checks to the TLU Office of Financial Aid.  Will appear on student billing statement.  Will disburse to your student account once monies are received.

11.  Financial Aid is disbursed at the beginning of each term once enrollment is verified.  Refund checks are issued when the amount of aid disbursed is more than the amount billed for the term.  Students expecting a refund may purchase Bulldog Bucks to use at the Bookstore, Lucky’s or Hein.

12.  At least one week before arriving on campus:  Check your portal to see if you have any holds  Make sure all documents are submitted  Make sure 1 st payment has been made  Early Arrivals:  If you have a hold that cannot be cleared at time of arrival, you WILL NOT be allowed to begin practice.

15. Contact Information  Business Office  Phone: 830-372-8010  Fax: 830-372-8179  Business Office email: businessoffice@tlu.edubusinessoffice@tlu.edu  Cheryle Sozzi : csozzi@tlu.educsozzi@tlu.edu  Esther Tiemann: etiemann@tlu.edu

16.  Payments  Online: Credit/Debit Card or E-check  Cashier Window: Cash, Check or Credit Card  Purchase Bulldog Bucks  Can be used at: ▪ Bookstore ▪ Lucky’s and Hein  Purchase in Office or Online at MyTLU

17. Business Office  Enroll in direct deposit  Cash personal checks up to $50 (no two party checks accepted)  Pick up refund checks (financial aid in excess of charges)  Available beginning the Friday after 12 th class day

18. Pre-Billing Statements  Pre-Billing Statements  Review Statement for Accuracy  Will include:  Tuition  Student Services Fee  Housing IF housing application processed before statement printed  Meal Plan  Course fees as applicable

19. Pre-Billing Statements  Contact appropriate office with questions regarding charges and to make changes.  Resident Life – Housing and Meal Plans  Financial Aid – Scholarships and Loans  Business Office – Tuition and fees.  Changes will not generate a new bill. Refer to MyTLU for recent activity and updated balance information.

20. Payment Options  Option 1: Payment in Full  Payment due August 3 rd.  Option 2: Monthly Payment Plan  Initial Payment = 40% of net balance, due Aug 3rd  2 nd Payment = 20%, due Sept 15 th  3 rd Payment = 20%, due Oct 15 th  4 th Payment = 20%, due Nov 16 th  Installment plan fee $50

21. Third Party  Notify Business Office immediately if receiving Third Party benefits including:  DARS  Texas Guaranteed Tuition  Submit Plan Type and Copy of ID Card to Business Office  VA Benefits – Chapters 30, 31, 33, 35

22. Contact Information  Business Office  Phone: 830-372-8010  Fax: 830-372-8179  Business Office email: businesoffice@tlu.edu