The Technology Age: Tips to Keep Your Information Safe and Secure National Crime Prevention Council 2008
Goal of This Presentation Crime Prevention Practitioner various types of online information theft and security riskssafety tips secure experience online To teach you as a Crime Prevention Practitioner how to inform communities of various types of online information theft and security risks and to provide safety tips to help adults have a safe and secure experience online.
LEARNING OBJECTIVES Learning Objective:Learning Objective: The student will be able to describe, identity and explain technology theft and explore ways in which criminals access information. Learning Objective:Learning Objective: The student will be able to learn and explain tips to keep information secure from theft. Learning Objective:Learning Objective: The student will be able to explain facts regarding Internet Service Providers and the security of your personal information Learning Objective:Learning Objective: The student will be able to identify and explain how newsgroups, personal web pages, and web browsing expose and jeopardize personal information Learning Objective:Learning Objective: The student will be able to understand, identify and explain how spyware, spamming, and phishing collect personal information and how you can protect yourself from them
LEARNING OBJECTIVES Learning Objective:Learning Objective: The student will be able to identify and explain tips for safe and secure emailing. Learning Objective:Learning Objective: The student will be able to identify and explain ways to shop safely online. Learning Objective:Learning Objective: The student will be able to recognize online auction fraud and recommend ways to avoid it Learning Objective:Learning Objective: The student will be able to identify, explain and recommend tips for secure wireless and home computing
The Internet The Internet is a powerful resource. Benefits of the Internet include being able to; Access and share information Communicate with ease Conduct financial transactions Plan trips and vacations Conduct business Learn—it’s the world’s largest library Shop Have fun
Internet expands "As the Internet [ expands ], more and more commerce takes place in it. It only makes sense that more criminal activity would take place, and it does allow this anonymous ability for criminals to do it…...“ Greg Regan, U.S. Secret Service The Internet The Internet
information available There is an enormous amount of information available on the Internet. business, transactionsinformation- sharing Think about the type of business, transactions, and information- sharing you conduct online. How Much Information Is Truly Available?
cybercrime As a result of the Internet, criminals have found a new place to prowl. Within the last five years, cybercrime has really grown. Crime Fighting Goes Online
FBI losses from computer crime$67 billion In 2006, the FBI Computer Crime Survey estimated annual losses from all types of computer crime at $67 billion a year!
The Numbers 81% of our home computers lack basic protection. AOL and the National Cyber Security Alliance, Online Safety Study, December 2005
The Numbers Each time someone is caught by a phishing scam, it costs about $850. – Consumer Reports, State of the Net 2008, August 2008 Last year, identity theft hurt 8.9 million Americans and cost each victim an average of $6,383. – Javelin Strategy and Research, 2008 Identity Fraud Survey Consumer Report
What Is Identity Theft? identity Stealing the identity of another person and using it to conduct a variety of activities
What Is Identity Theft? personal gain The intent is to use that identity for personal gain, generally with the intent to defraud others by establishing credit, running up debt, or taking over existing financial accounts
Why Worry About Identity Theft? One in 33 households discovered at least one instance of identity theft during the last 6 months. Households headed by persons ages 18–24 and households with the highest incomes were the most likely victims of identity theft. One in five victimized households spent at least one month resolving problems resulting from Identity theft.
Where and How Do Criminals Get My Information? Theft Theft (or “borrowing”) of your wallet, purse, or personal files, most often by someone you know Telephone calls Telephone calls asking you to “update records” Theft of incoming bills Theft of incoming bills showing account numbers Theft of outgoing mail Theft of outgoing mail and bill payments
Where and How Do Criminals Get My Information? (continued) Redirected mail Phishing Rummaging through trash or second impressions of credit cards Discarded or unattended credit card receipts or second impressions of credit cards If your mail is delivered to a place where others can easily access it
How to Protect Yourself From Identity Theft Do not give out personal information. Shred Shred all documents that contain personal information or keep them locked in a cabinet. Minimize the number of identification cards you carry. Protect your Social Security Number Don’t risk it, shred it
How to Protect Yourself From Identity Theft (continued) Protect your computer from online intruders Install firewalls Install antivirus software Avoid free stuff Keep your security programs up-to- date Create complex usernames and passwords
How to Prevent Identity Theft (continued) Be careful about phone card and ATM machine usage Protect your credit card number(s) Make a list or make a photocopy of all your credit cards, both sides. Order your free credit reports at annualcreditreport.com
Steps to Take if You Are a Victim 1.Place a fraud alert on your credit reports, and review your credit reports 2.Close the accounts that you believe have been compromised or opened www.ftc.gov 3.File a complaint with the Federal Trade Commission, www.ftc.gov; 1- 877-ID-THEFT (438-4338); 4.File a report with your local police or the police in the community where the identity theft took place.
Facts About Your ISP UNIX command People can find out details about your Internet presence by using an old UNIX command known as " finger.” “ Finger ” allows people to ask your ISP who its customers are.
Facts About Your ISP Check your contract with your ISP to make sure that it won't sell your information to others.
Newsgroups, Personal Web Pages, and Web Browsing
What Is a Newsgroup or Blog? A newsgroup is a discussion group that focuses on a particular topic. Blogs have replaced some of the uses of newsgroups.
Bloggers BEWARE! Posting a message to a blog or newsgroup lets everyone in the world know that you exist, as well as what some of your specific interests are.
Bloggers BEWARE! If you have a signature file that includes your address and telephone number, everyone has access to that data. These messages stay on the Internet for an indefinite period of time.
Personal Webpages personal webpages Many people have personal webpages that list details about their jobs, interests, email addresses, and their families.
Personal Webpages Try to limit the personal information and pictures on your webpage. Remember, the information is available for the entire world to see. Companies that want to spam you now have access to that information.
Web Browsing footprints Web browsing leaves tracks all over cyberspace, considered live “ footprints.” Whenever you visit a website, the site records that you were there. Consider configuring your web browser to ask you before accepting cookies.
Web Browsing Web Browsing Site asks you to volunteer personal information. Assume that the information is available to the world. Web browsers maintain a cache file that keeps the recent images and text that you have viewed, similar to your history files on your personal computer.
What Is Spyware and How Does It Work? Spyware adware Spyware, also called adware, is software that is designed to track your every move online through a variety of techniques including; Recording your keystrokes Tracking the websites you visit Stealing your online passwords Burying you with pop-up ads
Results of Spyware? Loss of privacy More advertising Home page hijacking Reduced performance Security risks System instability
How to Protect Yourself From Spyware block spyware Install a program to block spyware remove spyware Install a program to remove spyware Avoid pop-ups “free” Avoid the “free” stuff ISP’s security “free” downloads Take advantage of your ISP’s security “free” downloads
What Is Spam? Spam abuse of electronic messaging systems Spam is the abuse of electronic messaging systems to send unsolicited, undesired bulk messages. most common format email The most common format of spam is via email.
How Many Email Addresses Should I Have? Many… Personal Personal : For friends and family Business Business : For coworkers and business associates Secure Secure : For secure information Disposable Disposable : For spamming sites
E-mail Protection: Encryption email and data encryption If you want to prevent people from reading your email messages (and files on your computer), you can get an email and data encryption software package
Online Shopping Tips Shop with companies you know and always initiate the transaction Keep your password private Use a secure browser Pay by credit card Keep personal information private Save all transaction information https//www.
Facts About Online Auctions Internet auctions Millions of people take part in Internet auctions every day. Survey number one fraud committed over the Internet Survey said: online auction fraud is the number one fraud committed over the Internet, with an average loss of $1,531 per consumer. Source: National Consumers League, 2008 Survey www.nclnet.org
How Auction Fraud Works Failure to deliver goods Nonpayment for goods delivered Misrepresentation of the merchandise Hidden charges Fake bidding Credit card fraud Black market goods Bogus escrow services
Online Auction Safety Tips Understand how the auction works Check out the seller before you bid Be careful if the seller is a private individual Be cautious if the seller is from another country Beware of “shills” Seller who tries to raise sale price artificially by making fictitious bids himself!
Online Auction Safety Tips Online Auction Safety Tips (continued) USE CAUTION USE CAUTION: Collectibles and other expensive items VERIFY VERIFY: Delivery, returns, warranties, & service ( before you pay) VERIFY VERIFY: information on the auction site about insurance Pay by Pay by credit card bonded sellers Look for bonded sellers
Online Auction Safety Tips Online Auction Safety Tips (continued) Consider using an escrow service for expensive purchases Try mediation to resolve disputes Inform auction sites about suspected fraud Source: National Consumers League’s Internet Fraud Watch www.fraud.org
Dangers of Wireless No wires, no security As easy as eavesdropping Beware of rogue hotspots
Safeguards and Solutions Encryption is the key. Wi-Fi network Avoid connecting to any Wi-Fi network unless you either know it’s legitimate and secure or you can set up a secure VPN connection. firewall Make sure your personal firewall on your laptop is turned on and updated.
Safeguards and Solutions password access when using a wireless hotspot Avoid using websites that require password access when using a wireless hotspot. for prying eyes Look around when you are online for prying eyes. Keep your laptop with you at all times Keep your laptop with you at all times.
DEFINE & PROCESS Describe identity theft and explore ways in which criminals access information How can one keep information secure from theft Explain how newsgroups, personal web pages, and web browsing expose and jeopardize personal information What can one do for safe and secure emailing Explain ways to shop safely online How can you recognize online auction fraud and list some ways to avoid it What did you learn about secure wireless and home computing Explain how spyware, spamming, and phishing collect personal information and how you can protect yourself from them
Resources National Crime Prevention Council www.nccp.org www.nccp.org NCPC has a comprehensive Identity Theft campaign. Learn how you can keep your identity to yourself. Order a Preventing Identity Theft: A Guide for Consumers copy of Preventing Identity Theft: A Guide for Consumers or download it in PDF format. Other resources include Identity Theft (PDF)Protecting Reproducible brochures — Identity Theft (PDF) and Protecting Your Privacy (PDF) Evolving with Technology Article — Evolving with Technology ID Theft (PDF)Seniors and Fraud Newspaper Mats — ID Theft (PDF) and Seniors and Fraud
Resources National Crime Prevention Council (continued) Public service campaigns that focus on cyber-security and safety Partners including the Forum to Advance the Mobile Experience (FAME) and the Chief Marketing Officer Council (CMO Council) Download tip sheets and the publication Mind What You Do Online, report Internet crimes, and visit the security storewww.bytecrime.org
Resources Identity Theft Identity Theft Resource Centerwww.identitytheft.org Justice Department Identity Theftwww.usdoj.gov/criminal/fraud/website/idtheft.html National Criminal Justice Reference Servicewww.ncjrs.org/spotlight/identity_theft/summary.html
Resources Internet Safety and Ethics CyberAngelswww.cyberangles.org GetNetWisewww.getnetwise.org Internet Keep Safe Coalitionwww.ikeepsafe.org Wired Safetywww.wiredpatrol.org
Resources Telecommunications Fraud Federal Trade Commission www.ftc.gov Federal Communications Commissionwww,fcc.gov National Fraud Information Centerwww.fraud.org National Consumers Leaguewww.nclnet.org
Resources Safe Home Computing About.com www.netsecurity.about.com National Cyber Security Alliance www.staysafepnline.info
The National Crime Prevention Council 2345 Crystal Drive Fifth Floor Arlington, VA 22202 202-466-6272 FAX 202-296-1356www.ncpc.org