2 Optimum Solutions - Overview Established in 1997, we have over 11 years of successful track record delivering IT servicesCorporate office & primary operation located in SingaporeOur primary resource base is SingaporeWe serve the US, and Singapore marketsOver 900 full time employeesWe have provided services in various industries: Banking & Financials, Manufacturing, Retail and Distribution, Technology & ServicesWe are a rapidly growing company (Revenue in 2007 > US$50 MM and >35% p.a.)We are a financially strong and a viable company for long term relationships
6 Our Key Practice Areas Information Management Services BI tools: Business Objects, Hyperion, Crystal ReportsELT Tools: InformaticaData warehouse: Oracle, Sybase, IBM, SQL ServerApplication Management ServicesEnterprise applications: SAP, Oracle Apps, SiebelCustom applications: MS Technology, Java, Open-SourceMiddleware : Tibco, MQInfrastructure Management ServicesSecurities & privilegesSupport deskNetwork & system administrationDatabase administration: Oracle, DB2, Sybase, SQL
7 Experience - Highlights Application ManagementInfrastructure ManagementInformation ManagementGlobal Application Support for SAP, Siebel and Internet Applications (3COM)Oracle Applications Center of Excellence (GEHC)SAP Implementation & Technical Support (Panasonic)Oracle Apps Implementation (Toshiba)iStore eCommerce site development (Agilent)SAP Application Support (Epcos)Oracle Distribution, Logistics and Finance - Implementation & Support (Matsushita Electronics)Spare Parts system development (Toyota)DB Administration / System administration / User Management (Barclays Capital)Web Server administration & Global Support (3COM)Help Desk support for manufacturing applications (Infineon)Dedicated Solution Center - System Admin, DB Admin, Networking & IT Support (HP)Network Level 1 and Level 2 Support for Asia Pacific (Daimler)SAP BASIS Administration (Singapore Airlines)Data Warehouse development on Oracle, BO platform (3COM)Global Support for Enterprise Data Warehouse (3COM)Data Warehouse and Consolidation Reports for Asia Pacific Contact Center (HP)Data Warehouse Competency Center (Deutsch Bank)Analysis Platform for Trade Finance (Deutsche Bank)Global Planning Data Automation system (Motorola)
8 Service Delivery Models Information ManagementApplication ManagementInfrastructure ManagementIn-Sourcing ModelClient Control / ManagementCo-Sourcing ModelOutsourcing ModelEngagement Value / Scalability
9 Pricing Models Dedicated Team “Shared” Team Software as a Service Team fully assigned to customers’ projectsProjects are priced either based on “defined scope” or “delivery capacity”Offshore/Onsite mix will depend on the requirements of the engagementOffered for application management & infrastructure management services“Shared” TeamTypically used for Infrastructure management servicesA common team is created to serve the needs of multiple smaller customersHelps in further reducing costs for small / medium sized engagementsSoftware as a ServiceApplication hosted & maintained by Optimum and is available to customers on a monthly fee basis with a long term contractUsually offered for information management services
10 Why Singapore?Able to attract the best talent from India, China & PhilippinesLower AttritionHigher Productivity (good transportation & communications facilities)Lower Infrastructure & Communications CostSingapore Laws provide for good IP protectionPolitical stabilityHigher productivity & reliability more than offsets a somewhat higher costs (compared to India)As per CIO, Singapore has the Best IT Services Business environment.