1. Solution overview mySAP Business Intelligence

2.  SAP AG 2003, mySAP Business Intelligence – Solution overview / 2 mySAP Business Intelligence Data Warehousing with mySAP BI Business Intelligence Platform Business Intelligence Suite Enterprise Portal Summary     Agenda  

3.  SAP AG 2003, mySAP Business Intelligence – Solution overview / 3 SAP NetWeaver™ The integration and application platform for lower TCO Unifies and aligns people, information and business processes Integrates across technologies and organizational boundaries A safe choice with full.NET and J2EE interoperability The business foundation for SAP and partners Powers business-ready solutions that reduce custom integration It’s Enterprise Services Architecture increases business process flexibility DB and OS Abstraction.NETWebSphere… People Integration Composite Application Framework Process Integration Integration Broker Business Process Management Information Integration Business Intelligence Knowledge Management Life Cycle Management PortalCollaboration J2EEABAP Application Platform Multi-Channel Access SAP NetWeaver™ DB and OS Abstraction Master Data Management

4.  SAP AG 2003, mySAP Business Intelligence – Solution overview / 4 DB and OS Abstraction People Integration Composite Application Framework Process Integration Integration Broker Business Process Management Information Integration Business Intelligence Knowledge Management Life Cycle Management PortalCollaboration J2EEABAP Application Platform Multi-Channel Access SAP NetWeaver™ DB and OS Abstraction Master Data Management SAP Mobile Infrastructure Tight coupling and alignment with SAP business solutions SAP Enterprise Portal Business packages Collaboration SAP Business Information Warehouse Business content Tight integration to SAP Open architecture (Crystal,Ascential) Master Data Management Coming in 2003 SAP Exchange Infrastructure Proxy generation and mapping tools Integration directory SAP’s ability to execute SAP Web Application Server Proven, scalable, comprehensive toolsets Leverage existing infrastructure/skillets SAP NetWeaver in Detail (SAP Internal View) Product components and killer features Integration Broker Business Process Management Business Intelligence Knowledge Management PortalCollaboration J2EEABAP Multi-Channel Access DB and OS Abstraction Master Data Management

5.  SAP AG 2003, mySAP Business Intelligence – Solution overview / 5 mySAP Business Intelligence

6.  SAP AG 2003, mySAP Business Intelligence – Solution overview / 6 mySAP Business Intelligence

7.  SAP AG 2003, mySAP Business Intelligence – Solution overview / 7 mySAP Business Intelligence Data Warehousing with mySAP BI Business Intelligence Platform Business Intelligence Suite Enterprise Portal Summary     Agenda  

8.  SAP AG 2003, mySAP Business Intelligence – Solution overview / 8 Extraction, Transformation and Loading …to get a complete view of your business Open for any source Flexible set of ETL capabilities Integration to mySAP.com on application level Open to third-party tools Support of open standards

9.  SAP AG 2003, mySAP Business Intelligence – Solution overview / 9 The information model of SAP BW Integrated flow of data Rich transformation toolbox. Flexible and non-redundant data models. Data Aging Strategies: ADK-based archiving and near-line storage with FileTek …to model the business

10.  SAP AG 2003, mySAP Business Intelligence – Solution overview / 10 Operational Data Store and Data Warehouse layer Data Warehouse Non volatile Granular Integrated Historical foundation Built with ODS Objects Operational Data Store Operational Reporting Near Real-Time / Volatile Granular Built with ODS Objects Multidimensional Models Multidimensional analysis Aggregated view Integrated Built with InfoCubes... to provide the right information for all users

11.  SAP AG 2003, mySAP Business Intelligence – Solution overview / 11 Controlled distribution of consistent data Target: file or DB table Central monitoring Select filter criteria and columns Scheduling Full or delta mode ODS Objects Open Hub Service - Details

12.  SAP AG 2003, mySAP Business Intelligence – Solution overview / 12 Business Modeling Data Flow Transparency Applied Business Structure Data Model Transparency Automated Administration Data Model Data Flow Process Chain Hierarchies

13.  SAP AG 2003, mySAP Business Intelligence – Solution overview / 13 Documents in SAP BW documents for metadata documents for masterdata documents for transactional data

14.  SAP AG 2003, mySAP Business Intelligence – Solution overview / 14 Warehouse Management …to store, update, maintain and aggregate information according to your needs Central and complete administration Meta data repository: business and technical meta data Open Hub Service: Data from ODS-Object and InfoCube can be distributed; full & delta, monitoring & scheduling Transparency across all objects and Automation of warehouse management processes

15.  SAP AG 2003, mySAP Business Intelligence – Solution overview / 15 mySAP Business Intelligence Data Warehousing with mySAP BI Business Intelligence Platform Business Intelligence Suite Enterprise Portal Summary     Agenda  

16.  SAP AG 2003, mySAP Business Intelligence – Solution overview / 16 Information Access & OLAP... to enable targeted analyses

17.  SAP AG 2003, mySAP Business Intelligence – Solution overview / 17 Data Mining Behavior Modeling Decision Tree Clustering Scoring Regression/MLR Association Analysis Value Modeling Customer Lifetime Value (CLV) Recency Frequency Monetary Value (RFM)... to detect structures and dependencies

18.  SAP AG 2003, mySAP Business Intelligence – Solution overview / 18 mySAP Business Intelligence Data Warehousing with mySAP BI Business Intelligence Platform Business Intelligence Suite Enterprise Portal Summary     Agenda  

19.  SAP AG 2003, mySAP Business Intelligence – Solution overview / 19 Business Intelligence Users Authors and analysts... need advanced analysis functionality and ad-hoc data exploration capabilities... require useful, manageable tools Executives and knowledge workers... require personalized information in context via an intuitive user interface... want predefined analysis paths and the option of in- depth analysis of summary data. Information consumers... need specific information (snapshot of a particular data set) to perform their operational tasks... do not interact extensively with the data.

20.  SAP AG 2003, mySAP Business Intelligence – Solution overview / 20 mySAP BI allows Users to... Easily access and explore information Analyze that information Develop insights and understanding Leads to improved and informed decisions at all levels Support on strategic, tactical and operational decisions Optimize organization and business processes Enable collaboration on trends and exceptions Capitalize on market and business opportunity Manage business and strategy towards profitability Ensure individual effectiveness Optimize interactions with customers and suppliers Drive success within departments

21.  SAP AG 2003, mySAP Business Intelligence – Solution overview / 21 Business Intelligence – Users, Needs and Functions Query & Reporting Analysis & Exploration Deployment & User Access Executive / Knowledge Worker Strategic Operational Query Design Web or Excel Portal Tabular Reports Pre-built Report Templates Managed, formatted Reports Any Device Interactive Content iViews Role-based Targeted Dashboards OLAP Analysis Data Mining Ad-hoc Data Exploration Alerting Geographical Analysis Packaged Applications Analyst/Author Tactical CustomizationData DepthComplexity Information Consumer

22.  SAP AG 2003, mySAP Business Intelligence – Solution overview / 22 mySAP BI Support for business decisions at all levels  Operational, tactical or strategic  Ready-to-start templates with predefined KPIs Scalable  From static, managed reports to highly interactive analysis applications  Desktop or web-based Comprehensive tool-set  For query design, reporting and analysis  Web application design Fast deployment of personalized information  Integration into the Enterprise Portal  Role and business process specific information User Access: anytime, anywhere  Analyze information within a web browser  On any device (PC or mobile)

23.  SAP AG 2003, mySAP Business Intelligence – Solution overview / 23 Query Design BEx Query Designer  Ease-of use via drag & drop  Personalized access  Comfortable formula editor for calculations  One-step web publishing  Windows-based component  Web interface for intuitive ad- hoc analysis on the web Only Filter and Column Section in tabular mode

24.  SAP AG 2003, mySAP Business Intelligence – Solution overview / 24 One Design Tool - Multi-layered Analysis Options Multiple data sources A unified view from an integrated data basis Different data granularity and aggregation levels Summarized to line item Flexibility in data depth and breadth OLTP / External Data Sources ODS Object InfoSets InfoCube Data Aggregation Multiple InfoProvider BI Suite Business Explorer

25.  SAP AG 2003, mySAP Business Intelligence – Solution overview / 25 Reporting and Analysis Share and analyze information via Web Browser (PC or mobile) Windows Desktop using MS Excel Analysis on aggregated or transaction level data Packaged Apps Broad range of extendable reporting and analyis templates provided Business aware Time dependency, realignment Currency conversion (e.g. different per column) Versioning, Aggregation rules Intelligent Services Alerting - Identify and Handle Exceptions, Pro-active notification Conditions Data Mining

26.  SAP AG 2003, mySAP Business Intelligence – Solution overview / 26 Reporting Tabular Reporting  Query with diverse columns in free alignment  No distinction between characteristics and key figures  Option to switch between tabular and OLAP view  Foundation for formatted reporting with Crystal Reports Desktop or web Analyze data from different sources  SAP or non-SAP Extendable reporting templates provided with Business Content

27.  SAP AG 2003, mySAP Business Intelligence – Solution overview / 27 Reporting - Integration with Crystal Reports Out of the box presentation-quality reporting Reports and documents optimized for printing and sharing Broad range of pre-defined crystal reports: legal, financial, etc SAP and non-SAP data in a single report Seamless portal integration Schedule and view Crystal reports in managed web environment Offline reporting and viewing of reports

28.  SAP AG 2003, mySAP Business Intelligence – Solution overview / 28 Interactive Analysis Analyze different aspects of the business Multi-dimensional views Generic navigation and interaction (slice and dice, drill-down, drill- thru, pivoting,...) Hierarchy navigation Global, enterprise-wide use Multi-language, multi-currency Intelligent Services Alerting (traffic lights) Conditions User access and interaction Web-based Windows-based via Business Explorer Analyzer  OLAP analysis in MS Excel  Integration point for query and web application design  Leverage native Excel features (i.e. office integration) Tight integration of web- and MS Excel-based analysis

29.  SAP AG 2003, mySAP Business Intelligence – Solution overview / 29 Web-based Reporting & Analysis Ease-of use  Access, analyze and share informatione within a web browser  Zero Footprint Quick ROI  Packaged BI web applications Open Analysis Framework  Supporting standards like XML/A and OLE DB for OLAP Alerting  Pro-active notification Analytical complexity when needed  Ad-hoc query design  Full interactivity (filter, drill-down, slice and dice, etc.) Performance  Precalculated web applications 1:n  Parametrization allows for one query to serve multiple users Geographical analysis  Interactive maps

30.  SAP AG 2003, mySAP Business Intelligence – Solution overview / 30 Design of BI Web Applications BEx Web Application Designer Offers the ability to create all kinds of analytical Web Applications Build packaged BI Applications Cockpits / Dashboards Wizard-based visualization Online & Offline Scenarios Publishing Device specific output generation iView creation / Portal integration APIs for further web design

31.  SAP AG 2003, mySAP Business Intelligence – Solution overview / 31 Web Application Framework Web Design Tool (option) OLAP Processor BEx Web Application Designer BEx Analyzer / Query Designer BW Server with SAP Web AS Web Service Charting Engine Web Browser HTLM Templates InfoProvider

32.  SAP AG 2003, mySAP Business Intelligence – Solution overview / 32 Analytical Collaboration Share comment Display document

33.  SAP AG 2003, mySAP Business Intelligence – Solution overview / 33 Mobile Intelligence Technology BW Web applications are automatically mobile- enabled Device recognition Device specific rendering Device specific navigation One tool serves all scenarios BEx Web Application Designer Performance Pre-calculated reports / web applications Synchronization with PDA Scenarios Mobile Reporting Timely decisions with real-time data Wireless connection, no access to a networked computer Offline reporting Portability Snapshot of data needed for a specific business situation (i.e at the customer site) Analytic functionality

34.  SAP AG 2003, mySAP Business Intelligence – Solution overview / 34 Mobile Intelligence: PDA example PDA specific output HTML with reduced JavaScript for PDA devices Transformation of style sheets into pure HTML for PDA devices Device-specific context menu for PDA devices Navigation and table display Charts Context menu

35.  SAP AG 2003, mySAP Business Intelligence – Solution overview / 35 mySAP Business Intelligence Data Warehousing with mySAP BI Business Intelligence Platform Business Intelligence Suite Enterprise Portal Summary     Agenda  

36.  SAP AG 2003, mySAP Business Intelligence – Solution overview / 36 Enterprise Portal Applications & Legacy Systems Internet Data Warehouse & DSS Content & Documents Original Source Extracted & Manipulated Structured Unstructured Enterprise Portal – iViews & Unifiers iViews & Unifiers Internet Content & Web Services Knowledge Management Business Intelligence EnterprisePortal&BusinessUnification EnterprisePortalSolutions

37.  SAP AG 2003, mySAP Business Intelligence – Solution overview / 37 Information Deployment Personalized information and decision support for all users Share and analyze business information Analytics in context Collaborative BI Employee Customer Citizen Business Partner Seamless Integration of BI Web Applications into the Enterprise Portal

38.  SAP AG 2003, mySAP Business Intelligence – Solution overview / 38 mySAP Business Intelligence Data Warehousing with mySAP BI Business Intelligence Platform Business Intelligence Suite Enterprise Portal Summary     Agenda  

39.  SAP AG 2003, mySAP Business Intelligence – Solution overview / 39 BW 3.2 Business Content Add-On: pre-configured information models +340 ODS Objects +600 InfoCubes +120 MultiProviders +3,200 Queries +1,900 Workbooks +800 Roles The ideal starting point for custom-built Analytical Applications +11,000 InfoObjects

40.  SAP AG 2003, mySAP Business Intelligence – Solution overview / 40 Analytical Applications

41.  SAP AG 2003, mySAP Business Intelligence – Solution overview / 41 Product Roadmap Q1/2003Q1/2004Q1/2005 SAP BW 4.0 SAP BW 3.5 SAP NetWeaver Integration Web AS 6.40 SAP EP 6.0 SAP MDM 3.0 SAP XI 3.0 SAP MI 2.5 SAP BW 3.1 BI Content 3.2 Add-On BI Content 3.3 Add-On BI Content 4.0.1 Add-On BI Content 3.5.3 Add-On Enterprise-wide Real-time data acquisition / analytics Active BI Planning infrastructure BI Content 3.1 Add-On BI Content 3.5.1 Add-On BI Content 3.5.2 Add-On

42.  SAP AG 2003, mySAP Business Intelligence – Solution overview / 42 mySAP Business Intelligence mySAP Business Intelligence is the first complete and open solution that provides accessibility, collaboration and deployment of relevant, timely and insightful information to anyone, anywhere at anytime to understand, optimize and align their business.

43.  SAP AG 2003, mySAP Business Intelligence – Solution overview / 43 mySAP Business Intelligence Solution Business Benefits: Increased Effectiveness of Decision Making Cost Reduction by Reducing Time to Action Optimization of Business Processes Key Advantages: End to End Solution Business focus Open Platform Complemented Through Partners Business Content to Maximize ROI

44.  SAP AG 2003, mySAP Business Intelligence – Solution overview / 44 Opinions about mySAP Business Intelligence William H. Inmon, „the father of data warehousing“ about mySAP BI:  "...No other vendor has the same reach across all the environments in a comprehensive manner. Some vendors have software. Other vendors have hardware. But in terms of forming a complete picture across the entire corporate information factory landscape no other vendor can compete.....“. White paper available at www.billinmon.com www.billinmon.com Questions ???? Comments ???? What’s Next ????

45.  SAP AG 2003, mySAP Business Intelligence – Solution overview / 45 No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG. The information contained herein may be changed without prior notice. Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors. Microsoft®, WINDOWS®, NT®, EXCEL®, Word®, PowerPoint® and SQL Server® are registered trademarks of Microsoft Corporation. IBM®, DB2®, DB2 Universal Database, OS/2®, Parallel Sysplex®, MVS/ESA, AIX®, S/390®, AS/400®, OS/390®, OS/400®, iSeries, pSeries, xSeries, zSeries, z/OS, AFP, Intelligent Miner, WebSphere®, Netfinity®, Tivoli®, Informix and Informix® Dynamic ServerTM are trademarks of IBM Corporation in USA and/or other countries. ORACLE® is a registered trademark of ORACLE Corporation. UNIX®, X/Open®, OSF/1®, and Motif® are registered trademarks of the Open Group. Citrix®, the Citrix logo, ICA®, Program Neighborhood®, MetaFrame®, WinFrame®, VideoFrame®, MultiWin® and other Citrix product names referenced herein are trademarks of Citrix Systems, Inc. HTML, DHTML, XML, XHTML are trademarks or registered trademarks of W3C®, World Wide Web Consortium, Massachusetts Institute of Technology. JAVA® is a registered trademark of Sun Microsystems, Inc. JAVASCRIPT® is a registered trademark of Sun Microsystems, Inc., used under license for technology invented and implemented by Netscape. MarketSet and Enterprise Buyer are jointly owned trademarks of SAP AG and Commerce One. SAP, SAP Logo, R/2, R/3, mySAP, mySAP.com and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and in several other countries all over the world. All other product and service names mentioned are trademarks of their respective companies. Copyright 2003 SAP AG. All Rights Reserved