1. Disability Awareness Understanding and Caring For America’s Veteran’s

2. Competency Participants will have an understanding of job development and placement issues for persons with a disability Participants will have an understanding of how to identify and refer individuals needing professional help. Participants will have an understanding of job development and placement issues for persons with a disability Participants will have an understanding of how to identify and refer individuals needing professional help.

3. Statistics 51.2 million have a disability (18% of population) 200,000 of the 1.5 million troops have been seen by the VA from OIF/OEF as of 2007 51.2 million have a disability (18% of population) 200,000 of the 1.5 million troops have been seen by the VA from OIF/OEF as of 2007

4. Statistics In past wars for every person killed, 2.6 were injured. Due to improved techniques in the field, this war has been 1 killed for every 16 injured. Traumatic brain injury is viewed as the silent injury in this war. In past wars for every person killed, 2.6 were injured. Due to improved techniques in the field, this war has been 1 killed for every 16 injured. Traumatic brain injury is viewed as the silent injury in this war.

5. Coping with a Disability ~ Denial and Isolation ~ Anger ~ Anger ~ Depression ~ Depression ~ Acceptance ~ Acceptance ~ Hope ~ Hope This cycle can be repeated several times ~ Denial and Isolation ~ Anger ~ Anger ~ Depression ~ Depression ~ Acceptance ~ Acceptance ~ Hope ~ Hope This cycle can be repeated several times

6. Artificial limbs ~ 600 amputations as of 1/07 ~ Factors to Consider ~ Factors to Consider ~ What to Do ~ What to Do ~ Things to Avoid ~ Things to Avoid

7. Blind or Visually Impaired ~ Individuals who are blind are much more capable than most people think ~ Things to do ~ Things to do ~ Things to avoid ~ Things to avoid

8. Deaf or Hearing Impaired Persons who are born deaf are said to have the most difficult disability because of the barriers of communication ~ Numbers of hearing impaired is rising quickly ~ Things to consider ~ Things to consider ~ Things to avoid ~ Things to avoid

9. Mental or Emotional Disorders Anxiety Disorders ~ Panic Disorder ~ Obsessive-compulsive Disorder ~ Obsessive-compulsive Disorder ~ Post Traumatic Stress Disorder ~ Post Traumatic Stress Disorder ~ Other Mental Disorders ~ Other Mental Disorders ~ Things to Consider ~ Things to Consider ~ Things to Avoid ~ Things to Avoid

10. Conditions Requiring a Wheelchair ~ There are many reasons and a wide range of abilities among people who use wheelchairs ~ Things to Consider ~ Things to Consider ~ Things to Avoid ~ Things to Avoid

11. Traumatic Brain Injury ~ 1,825 treated as of 1/07 ~ Estimates of over 10%unidentified TBI ~ Estimates of over 10%unidentified TBI ~ Factors to consider ~ Factors to consider ~Things to do ~Things to do ~ Things to Avoid ~ Things to Avoid

12. GENERAL GUIDELINES ~ Don’t be patronizing or condescending ~ Don’t feel pressured to do the right thing ~ When in doubt – Ask ~ Communicate directly with the person

13. ~ Don’t pity, fear or ignore or that they are courageous or “special” ~ Do not describe a person by their disability ~ Do not bring up a “story” of someone with the same disability Continued

14. Case Management Network

15. A community-wide, client centered network of service providers who coordinate the provision of services to clients within the community under either formal or informal interagency policy agreements. Case Management Network

16. Continued The network’s cumulative goal is to help clients who are receiving case management services to meet their special needs and overcome employment barriers in order to secure long-term, stable, and gainful employment. Case Management Network

17. Establishing and Maintaining a Network Identify possible organizations Contact the organizations Plan personal visits Extend invitations for visits Identify possible organizations Contact the organizations Plan personal visits Extend invitations for visits

18. Making a Referral Requires Coordination Between Case Manager Service Provider Client Case Manager Service Provider Client

19. 2. Involve Service Providers Early Involving the Network 1. Be a communicator

20. Levels of Referral Support MODERATE LOW HIGH

21. Case Management Follow-Up on Referrals Confirm the client attended the appointment. Identify what transpired at the appointment through the eyes of both parties. Determine what the client’s next steps are. Is the case manager’s support needed, and whether a modification of the IDP is required. Take corrective measures (such as rescheduling) if the client did not attend the appointment as planned.

22. Tracking / Monitoring the IDP Tracking and monitoring are essential to ensure the success of the plan. In performing such duties, the case manager must be able to: Ensure services are and continue to be provided Assess the status of a job / OJT placement Verify properly executed IDP

23. Tracking and monitoring are essential to ensure the success of the plan. In performing such duties, the case manager must be able to: Maintain the participant / case manager relationship Keep the client focused on the goals of the plan Make it clear the plan will be monitored Tracking / Monitoring the IDP