1. Welcome to The Ritz-Carlton Web Instructions How to access your Exclusive Uniform Website 1.Go to the your Ritz-Carlton’s Rooms Intranet Site 2.Click on Resources 3.Click on Cintas Link 4.This will take you to the Cintas – Ritz-Carlton Introduction Page

3. Introduction Page contains 7 Function Buttons First button- “Cintas Solutions” has 6 informational selections to choose from. 1.How your collection works: Information about the 4 different uniform program options that can be used when purchasing from Cintas. 2.Watch the Behind the Scenes Video: The Ritz-Carlton photo- shoot for the Program and Designer’s inspiration. 3.The Cintas Return Policy: Cintas returns policy 4.The Cintas Service Guarantee: Shipping Guarantee 5.View or Print Price List: The complete program pricing by Job Function. 6.How to use this Website: The Power Point Presentation of Instructions

5. How your Collection Works page contains detailed description of each of the 4 programs options available. 1.Click on the picture or title of the program option interested in learning more about. 2.A detailed description of program will be displayed. 3.Move between the 4 programs using the ( - next picture) in the right hand corner.

10. 1.If an order is made up of multiple Product Types, and the order must be shipped complete, then the “longest” applicable Guaranteed Ship Time Frame will apply to the entire shipment. 2.Applies to Purchase Price of those Products shipped that did not meet the guarantee. 3.Once initial approved Production quantities are available for shipment out of Vendor’s Distribution Center. 4.Manufacturing Time of 8 Weeks, given patterns and fabrications are available. 2 Product Type 1 Guarantee Timeframe Avendra Property Discount Program Products, Catalog Products, Exclusive In-Stock4 Days 3 25% Signature Express Single Modification5 Days25% Multiple Modifications8 Days25% New Logo Set Up3 Days Free Set Up Simply Custom 8 Weeks 4 50% Exclusive Design (Custom) 8 Weeks 4 50% Custom Outsizes Beyond Stocked Catalog Sizes8 Weeks 4 50% 1. If an order is made up of multiple Product Types, and the order must be shipped complete, then the “longest” applicable Guaranteed Ship Time Frame will apply to the entire shipment. 2. Applies to Purchase Price of those Products shipped that did not meet the guarantee. 3. Once initial approved Production quantities are available for shipment out of Vendor’s Distribution Center. 4. Manufacturing Time of 8 Weeks, given patterns and fabrications are available.

12. Second button- “Core Collection by Job Function” Job functions included are Housekeeping, Engineering and Stewarding. 1.Click on the Job Function to review all style options for that job function. 2.Click on desired outfit to review the style numbers and description that make up the outfit. 3.Move between figures using the ( - next picture) in the right hand corner. 4.Get the look – direct to Cintas’ Website to order.

17. Third button- “Recommendation by Job Functions” These are suggestions that have been reviewed and approved by corporate office. 1.Click on the Job Function to review all style options for that job function. 2.Click on desired outfit to review the style numbers and description that make up the outfit. 3.Move between figures using the ( - next picture) in the right hand corner. 4.Get the look – direct to Cintas’ Website to order.

26. Fourth button- “Contact” Provides you with 6 different way to contact Cintas. 1.Call using exclusive Ritz-Carlton 800#. 2.Email Cintas: Click on the button provides a blank email to fill in and send direct to Cintas. 3.Order On-line: Click on the button the Cintas website will be displayed. 4.Locate Local Sale Consultant: Click on the button will provide a list of Sales Consultants with pictures.

27. Fourth button continued: 5.Custom Design Request: Click on the button the website direction for Fourmy will come up. Click on the visit FourmyDesign.com the Fourmy website will appear. 6.Additional Resources: Has 3 additional national level contacts that can help with any questions.

34. Fifth button- “Locate a Style Consultant” Click on this button to find the Style Consultant attached to a specific location.

37. Sixth button- “Watch the Behind the Scenes Video” The Ritz-Carlton photo-shoot for the Program and Designer’s inspiration. 1.Click on the button to review the video. 2.Click “here to play the video”

40. Seventh button- “Login to MyCintas ordering Site” connect to the Cintas website Click on the button to receive the website to place an order with Cintas.