1. TeamBank AG 24.08.2015 Current project proposal: Introduction of an innovative production line @ TeamBank with edBPM Version 0.4 Juraj Dollinger, Thilo Rottach

2. TeamBank AG TeamBank AG / Seite 2 Fußzeilenbereich für Präsentationsname o. ä.Seite 2 / Forces influencing the production line of TeamBank TeamBank sales channels Strategy of TeamBank: Be different/innovative on the market! Services P r o d u c t i o n of TeamBank Cross linking in “Verbund” Cross linking with credit agencies, internal card processors, internal DataWarehouse Systems, internal Workflowsystems, … Critical success factors of the production: time pressure flexibility quality cost pressure multi client capability

3. TeamBank AG TeamBank AG / Seite 3 Fußzeilenbereich für Präsentationsname o. ä.Seite 3 / Goal: Introduce a innovative, automated and transparent production line @ TeamBank Current production Innovative production

4. TeamBank AG TeamBank AG / Seite 4 Fußzeilenbereich für Präsentationsname o. ä.Seite 4 / Introduce a binding business process architecture for back office to ensure the standardization of processes Monitoring / Controlling FAX Mail Files API Central input channel for all business events Electronical archive PUSH- event dispatcher Electronical archive Central output channel Docs Processes @ Production Manually Semi-Automated Automated External Partners TeamBank AG FAX Mail Files API Docs Back office @ TeamBank

5. TeamBank AG TeamBank AG / Seite 5 Fußzeilenbereich für Präsentationsname o. ä.Seite 5 / Mapping of business architecture to IT architecture Central input channel Electronical archive PUSH- event dispatcher Electronical archive Central output channel Production Scanning E-Mail- and File Management FileNet P8 Content Manager Event dispatcher Production planning system CallCenter Credit request processing Customer Service Core Banking System Active and passive DataWarehouse Service Application 1 Output Manage- ment System Business Process Management (BPM) / Workflow System Service Application 2 Sales NEU FileNet P8 Content Manager API Docs Fax Mail Filex API Mail Files Fax Docs

6. TeamBank AG TeamBank AG / Seite 6 Fußzeilenbereich für Präsentationsname o. ä.Seite 6 / Selective implementation of category A processes Amount of process instances Processing duration Category C processes  traditional production, as well manually Category B processes  traditional production, but semi-automated (isolated applications) Category A processes  Production line of the next generation in semi-automated or full-automated mode and manner. Cost driver in business C B A Process X, Y

7. TeamBank AG TeamBank AG / Seite 7 Fußzeilenbereich für Präsentationsname o. ä.Seite 7 / Measure the maturity level of the current processes and design the target processes Example of the internal evaluation… manually Semi-automated Automated Ausgang Production AU 220.01 CCC (old) AU 220.01 CCC (new) AU 220.02 AAA (old) AU 220.02 AAA (new) 943.02.006 BBB (old) 943.02.006 BBB (new) 813.06.003 XXX (new) 813.06.003_XXX (old)

8. TeamBank AG TeamBank AG / Seite 8 Fußzeilenbereich für Präsentationsname o. ä.Seite 8 / Calculate the net present value for the anticipated business processes New production line Net present value Process C xxxx.000 € low high xxxx.000 € Old production line - xxx.000 € xxxx.000 € Process H Process B Process G Process F Process E Process C Process D Process A Process I Circle area = costs for implementation Complexity and Risk

9. TeamBank AG TeamBank AG / Seite 9 Fußzeilenbereich für Präsentationsname o. ä.Seite 9 / Introduction of a collaboration model for Business / IT alignment Central input channel Electronical archive PUSH- event dispatcher Electronical archive Central output channel Production Kordoba ELEKTRA CLNG CBS Partner Systems / components with interfaces BPM platform with processes ESB platform with SOA services and adapters SOA Services / Adapters IT GPO/ FB Business-IT Governance SOA: Interface 1 Interface1 TeamBank Interface 1 Partner complexity Know how / involvement