1. IMPACT of the GLOBALIZATION PHENOMENA on HIGHER EDUCATION Ljerka Luić b4b, Zagreb, Croatia ljerka.luic@b4b.hr

2.  Global knowledge  generally available, immediate access  loss of exclusivity  principal asset  Academic capitalism  integration of HE into the new economy  faculty as an asset  state resources + students’ investment  university’s image  ERP  integrated systems of large size and complexity  becoming de facto standard for omnipresent functionalities  difficult to master all the possibilities  difficult to adapt to specific needs Introduction

3. Market Dimension of Higher Education Institutions  To enable universities and all other higher education institutions to be successful in market competition, they need to be aware of bringing the information and their management up front as their management strategic commitment.  That commitment brings it the prestige and thus draws more and more of the quality students, and sponsors as well, and thus directly draws more finances.  Autonomy of university becomes the basic question in talks and negotiations between academic society and state.  Two models can be seen in this field: o American model - autonomy is very high and the state invests in higher education by giving financial aids to students and by helping in many other ways. o European model - in which the tradition is for universities to be financed from state budget. The degree of university autonomy from the state can be measured according to the method of their financing and influencing the work and operations of university.

4. Integrated Business-Information Systems  A business-information system of higher education has certain special characteristics not present in other business systems. special characteristics not present in other business systems.  Business-information system of a university needs to expect higher demands coming from: demands coming from: o their management, o administrative personnel, o professors and o students.  Before setting up ICT architecture, it is necessary to define the following architectures:  Business architecture: plans, visions, targets, tasks;  Information architecture: information needs and methods for satisfying the needs;  Data architecture: needs, sources, quality, security, scalability, storage, updating;  Application architecture: integration, security, scalability, possible vendors;  Technical architecture: hardware, software, networks, vendors, protocol standards;  Organizational architecture: needs for human resources and outsourcing.

5. IFIS-U7: Integrated Financial Information System of 7 Universities  Permanent tracking of budget funds by individual university  University’s independent management of assigned budget funds  University business process improvement and integration  Uniform approach to necessary data and information  Integration of university business processes with the business processes of MSES  Solution scalability (ability for growth and further development)  Achievement of highest business standards (data transparency and credibility). PROJECT GOALS: PROJECT RESULTS:  Setting up a vertical integration of university financial system with MSES information system, and via MSES with the Central State Treasury system.  Setting up an independent financial information system at university level as a prerequisite for future establishment of university's autonomy.  Enabling document entering at one place and their automatic transfer to all connected systems.  Running of processes in real time by event occurrence principle which results in availability of relevant information to all system users. EXPERIENCE FROM CROATIA

6. Long Term Goals Supply decision makers/legislators with data:  amount of budget money per student  amount of resources per professor  number of students per professor  number of budgeted employees per student  workload per professor  professor salary per workload  faculty budget per result  finance a faculty from income tax of their alumni! If all these were made transparent, maybe the system would change? ( before too much damage will have been done )