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Local Government Benchmarking Framework & Homelessness Emily Lynch 20 th January 2014.

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Presentation on theme: "Local Government Benchmarking Framework & Homelessness Emily Lynch 20 th January 2014."— Presentation transcript:

1 Local Government Benchmarking Framework & Homelessness Emily Lynch 20 th January 2014

2 Overview of LGBF Purpose To support SOLACE (Scotland) to drive improvement in LG benchmarking To develop a comparative performance support framework for Scottish LG To support councils in targeting transformational/ change resources to areas of greatest impact – efficiency (costs)/ productivity/ outcomes Focus on ‘Big ticket’ areas of spend plus corporate services

3 LGBF - Operating Principles Consensus – agreement by all councils Can openers – raise issues/ focus attention on differences & to support councils to collaborate in exploring reasons behind differences Comparability – similar councils/ services on key performance criteria

4 LGBF – The starting point Project initiated summer 2010 Develop service grouping for managing the analysis – Children’s Services; Corporate Services; Social Work; Culture & Leisure: Environmental; Housing; Corporate Asset Management Indicator criteria: comparable across councils/ services; materially help improve performance Sub criteria: - relevant- unambiguous- timely data - accessible - consistent- cost effective to collect - statistically robust

5 SOLACE/ IS Benchmarking Project The Outputs 55 indicators where data is available, reliable & consistent Focus on cost/ outputs/ customer satisfaction - Children’s Services - Corporate Services - Social Work – Adult Social Care - Culture and Leisure Services - Environmental Services - Housing - Corporate: Assets & Property Data in the round - ensuring performance/ finance/ service links; unpicking cost & ‘outcome’ performance relationships

6 Development Plan Approved at SOLACE branch meeting 31 st May Agreed following recommendations: Project Board Task Groups

7 Improving & Implementing the framework Priorities Reviewing the existing indicators and data sources – Homelessness Developing a consistent process to embed the LGBF in Councils improvement and reporting processes – Family Groups – Drill down & Output capture templates - PILOT – Public Performance Reporting – Link to Self Assessment & Improvement Planning – Learning Resources Extending the framework to CPP’s

8 Reviewing LGBF Indicators CURRENT HOUSING INDICATORSData Source HSN1 Current tenants' arrears as a percentage of net rent due Audit Scotland HSN2 Percentage of rent due in the year that was lost due to voids Audit Scotland HSN3 Percentage of dwellings meeting SHQS Audit Scotland HSN4 Percentage of repairs completed within target times Audit Scotland HSN5 Percentage of council dwellings that are energy efficient Audit Scotland PROPOSED INDICATORS for 13/14Data Source Gross rent arrears (all tenants) as at 31 st March each year as a percentage of rent due for reporting year (SHR31) ARC, SHR % of rent due lost through properties being empty during the last year (SHR34) ARC, SHR % of stock meeting the SHQS (SHR7) ARC, SHR Average length of time taken to complete non-emergency repairs (SHR12) ARC, SHR % of properties at or above the appropriate NHER or SAP ratings specified in element 35 of the SHQS, as at 31 st March each year (SHR 8) ARC, SHR Homelessness IndicatorPREVENT1 return

9 ‘Family’ groupings Need to get beyond data - ‘like for like’ comparisons Examined existing methodologies – CIPFA; Education Scotland; Welsh LG Data Unit Categories- socio economics: population dispersal Core family groups agreed at SOLACE April 2013 Embedding LGBF in council improvement processes

10 Family Groupings - PEOPLE SERVICES Benchmarking Club 1Benchmarking Club 3 East RenfrewshireFalkirk East DunbartonshireDumfries & Galloway AberdeenshireFife Edinburgh, City ofSouth Ayrshire Perth & KinrossWest Lothian Aberdeen CitySouth Lanarkshire Shetland IslandsRenfrewshire Orkney IslandsClackmannanshire Benchmarking Club 2Benchmarking Club 4 MorayEilean Siar StirlingDundee City East LothianEast Ayrshire AngusNorth Ayrshire Scottish BordersNorth Lanarkshire HighlandInverclyde Argyll & ButeWest Dunbartonshire MidlothianGlasgow City

11 Pilot – all 32 councils Task Group - drill-down indicators, lines of enquiry and output capture processes to use in Family Group meetings Positive Destinations (for ‘People’ Family Groups) –links with wider national improvement agenda in relation to youth employment and transitions, and also represents an area where indicator is more robust giving reasonable confidence in the data. Roads (for ‘other’ Family Groups) - a politically important area, an area of significant spend, and also a group of indicators which are underpinned by good quality data and the availability of additional drill down data

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13 DRILL DOWN TEMPLATE Headline Benchmarking IndicatorsAssets Proportion of Pupils Entering Positive Destinations Schools Cost per Secondary School PupilWhat % of schools are PFI/Public Private Partnership? Denominator of indicator returned (total number of pupils)Service Specific Service ContextDisaggregated by each destination Political Context - Has this been a political priority/an area of significant investment (y/n)Pupil numbers over 16 Brief narrativeWinter Leavers FinancialNumber of ‘unknowns’ Employee Costs - Teachers FE provision Employee Costs - All other staff HE provision Premises Training Provision Transport MA places (<25s) Supplies and servicesLabour market information/economic profile Third party paymentsEducational attainment Transfer paymentsAccess - travel to work/study distance IncomeSIMD/Income deprivation Capital BudgetUrban/rural /population density PeopleAny Additional Information Number of council employed direct FTE's Any other information that relates to these indicators and is important in understanding and explaining variance (additional measures or narrative) % Teachers % Support Sickness Absence Days DRILL DOWN TEMPLATE FOR POSITIVE DESTINATIONS Headline Benchmarking IndicatorsFinancialService Specific Proportion of Pupils Entering Positive DestinationsEmployee Costs - TeachersDisaggregated by each destination Cost per Secondary School PupilEmployee Costs - All other staffPupil numbers over 16 Denominator of indicator returned (total number of pupils)PremisesWinter Leavers Service Context TransportNumber of ‘unknowns’ Political Context - Has this been a political priority/an area of significant investmenttSupplies and services FE provision People Third party payments HE provision Number of council employed direct FTE'sTransfer payments Training Provision % TeachersIncome MA places (<25s) % SupportCapital Budget Labour market information/economic profile Sickness Absence DaysEducational attainment AssetsAny Additional Information Access - travel to work/study distance SchoolsAny other information that relates to these indicators and is important in understanding and explaining variance (additional measures or narrative) SIMD/Income deprivation What % of schools are PFI/Public Private Partnership?Urban/rural /population density

14 Emily Lynch 07747 711 310 Emily.Lynch@improvementservice.org.uk


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