2. Overview Print and Document Services Print Management console Printer properties Troubleshooting

3. Printing client (workstation) generates the print job and sends it to the print server (computer sharing the printer) If multiple jobs are sent to a print server, it saves the print jobs to a temporary disk storage, this process is know as spooling Print spooler service—accepts the print job and stores it in memory or on the hard drive until the print device can accept it. – Default Spool folder: c:\windows\system32\spool\printers

4. Shared v. local Printers – Can push drivers down to client when connecting. – Central point for driver updates. – Will push drivers down for previous versions of Windows.

5. Managing Print Jobs – Print Queues-a stack of print jobs, all jobs waiting in line, first come, first served. – You can manage the queues by double clicking on the printer in your printers folders. You will typically only have access to manage or cancel your own jobs.

6. – Adding the Print Services role through Server Manager

8. Installing and Deploying a Shared Printer New printers can be added and deployed through the Print Management console found in Server Manager.

9. The Print Management console gives the Help Desk Technician a single tool to accomplish all necessary tasks to make the printer available to the network. – View, manage add printers, print servers and queues – Deployment of printers via Group Policy – Update Drivers

10. Print server—a server that manages print services in a network environment. The print server can be any workstation on the network. Printers can be added by either searching the network, adding a TCP/IP or Web Services Printer by IP address or host name, by existing port, or by creating a new port.

11. Troubleshooting procedures can include one or more of the following: The application that is attempting to print The logical printer on the computer on which the application is running The network connection between the client and the logical printer on the server

12. The connection between the print server and the printer The printer itself—its hardware, configuration, and status

13. Verify that the print client can connect to the print server. Verify that the printer is operational. Verify that the printer can be accessed from the print server. Verify that the print server’s services are running.