1. July, 2008

3. End Users Improve security and compliance Find and use information Optimize desktop infrastructure Enable mobile workforce IT Pros Windows Vista @Work Larger organisations

4. Delivering the most cost-effective and flexible Windows desktop management solution More Secure Easier Lower Cost Better Connected  Fast search of documents, emails, files and handwriting  Accomplish tasks faster with new Windows Vista UI  Easier to search and consume information online  Access mobility settings in one place  Consistent, fast, reliable resume  Seamless transition between offline and online  Reduced vulnerability to attack  Improved ways to protect files and data  Protect users’ personal identities  Easier to reduce administrator rights of users  Streamline image management and patching  Greater control with custom group policies  Reduce support costs with improved diagnostics  Simplify networking through automatic configuration End Users IT Pros

5. Streamlined user experience Advanced productivity and stability with Windows Aero Information visualization with Live Icons Easy to navigate & search data online Improved browsing with Tabs and Quick Tabs Real time data delivery with RSS feeds discovery Easy to search & organize your data Fast, integrated desktop search Smart tools to organize information High performing, reliable PC Self-healing and assisted problem resolution High responsiveness with SuperFetch™ High Costs of Gathering Information Search Cost = $14,252 per Worker per Year (IDC, Hidden cost of information work, Apr 2006) End User Costs – 50% of the TCO 60-150 hours annually or $2300 average cost on average of end user operations and downtime (Global Analysts Firm)

6. Easier to join networks with Network Center Collaboration on shared networks – Windows Collaboration Easier to connect, collaborate, and share Protecting data on laptops with Bitlocker Drive Encryption More secure wireless with support for 802.11i More secure and protected on the go Efficient, reliable offline and redirected files Easier sync across PCs, servers and devices Staying in sync Optimized for mobile hardware Better power management; ink/touch improvements Easy access to critical data with SideShow Mobile PCs yield positive ROI Mobile users work on average 3.2 hours per week more than desktop users (Global Analyst Firm) Corporate knowledge assets at risk 750,000 laptops lost or stolen in 2005 ( Absolute Software, Cnet.com )

7. Protecting confidential data: documents, directories, PC Data recovery options with Shadow Copy and snapshots Information recovery and protection Protecting user systems with User Account Control Support for Strong User Authentication Identity and access control Safe browsing with IE Protected Mode, Anti-Phishing Resiliency with Services Hardening and Windows Defender Threat and vulnerability mitigation Fundamentally secure platform Secure Development Lifecycle for more secure code Common Criteria certification for better compliance Security Budgets Increase “ most firms plan to spend between 7.5% and 9.0% of their IT budgets on security” ( Forrester, 2007 Security Budgets Increase ) Increased Focus on Compliance “Compliance Spending To Reach $28 Billion By 2007” (InformationWeek)

8. Better manageability with IPv6 support, Quality of Service Network Access Protection restricts unhealthy PCs from network Cost effective networking System Recovery Tool and diagnostics reduce helpdesk calls Better user support - Remote Assistance Driving down support costs Customer driven group policy scenarios Discoverable, XML-based events; better integration with tools Easier desktop management Fewer desktop images; hardware & language independence Advanced deployment tools, app compatibility tools & BDD Reducing deployment costs and complexity Up to $200/ PC annual support costs Unbootable systems – 9-10% of support calls; network issues – 7% (Microsoft, Customer Surveys) Best Practices is a Strong Predictor of IT Costs Best practices can help cut up to 70% of desktop IT labor costs (Microsoft, Customer Case Studies) High Costs to Deploy and Manage PCs $230-$1,320 annual IT labor costs/PC (IDC, Infrastructure Optimization)

9. “... the new OS lacks support for many legacy devices, particularly printers and scanners.” - 1 st January 2002 “Why you should wait to upgrade to a new OS” - 6 th January 2002 Microsoft fights resistance to XP - 11 th February 2001 "There is a lot of flash [in XP], but the consumer will need to be persuaded this is a must-have experience” – February 2001

10. Source: www.secunia.com

11. Hundreds of improvements based on direct customer feedback Over 20 Reliability and Compatibility updates delivered to all users using Windows Update Many updates (hotfixes) provided to OEMs and enterprises that address specific hardware compatibility, or enterprise deployment issues Customers can choose which updates they want, and install them with the technology best for their organization Windows Update (WU) Windows Server Update Services (WSUS) System Center Configuration Manager or 3 rd party tools We will continue to deliver security, compatibility, reliability, and performance updates, up to SP1 and beyond, as they are needed

12. Thousands of Hardware ID’s Supported on Windows Vista 80 70 60 50 40 30 Nov 06 20 10 0 Jan 07Oct 07 InboxWindows Update 20 13 23 54 20 56 Dec 07 2.3 million devices compatible

13. Windows Vista supports the vast majority of devices and components in the ecosystem Ecosystem is embracing Windows Vista; number of logoed components and devices exceeds 17,000 Don’t underestimate the improvements updated drivers can bring Slide 13

14. Over 150 Critical Enterprise-blocking applications remediated Each application on this list was blocking 1 or more companies from moving to Windows Vista Over 150 Critical Enterprise-blocking applications remediated Each application on this list was blocking 1 or more companies from moving to Windows Vista 10-times more applications have either “certified for” or “works with” Windows Vista Logos than at launch Great titles like Trend Micro Internet Security Pro and Nero 7 Premium 10-times more applications have either “certified for” or “works with” Windows Vista Logos than at launch Great titles like Trend Micro Internet Security Pro and Nero 7 Premium Today’s most popular and best selling software runs on Windows Vista Slide 14

15. SP1 addresses a significant portion of crashes caused by Microsoft code Microsoft analyzes a large set of the most common system crashes and application failures reported by Windows Vista customers With SP1, we fixed the majority of application and OS crashes analyzed that are traced to Microsoft code Early SP1 tests show Microsoft more than doubled the mean number of hours between 'disruptions' as compared to RTM Improves computer-to-computer wireless connections success rate Improves the success of peer-to-peer connections, such as Windows Meeting Space or Remote Assistance applications, when both PCs are behind symmetric firewalls Great partnerships with software and hardware vendors have led to updates to devices and programs that were causing some of the most commonly occurring failures

16. SP1 brings improvements copying files and browsing network shares SP1 improves many of the most common file copy scenarios The copy progress time estimate will now appear within about two seconds Significantly improves the speed of moving a directory with many files underneath SP1 Improves the performance of browsing network file shares by consuming less bandwidth More responsive Improvements to reduce the time to resume from standby and hibernate More responsive while copying large files, in many cases Reduces the time it takes to return to the user’s session when using the Photo screensaver 44% 50% 45% 71% Slide 16 Based on Microsoft internal testing

17. Bridging and mitigation solutions Windows Vista Upgrade Advisor (test a single PC) Windows Vista Hardware Assessment (test networked devices) Program Compatibility Assistant (built-in) Virtual PC (free download) Application Compatibility Toolkit. Application Readiness information. http://www.appreadiness.com More information http://www.microsoft.com/technet/windowsvista/appcompat/entguid.mspx http://www.microsoft.com/technet/windowsvista/appcompat/entguid.mspx

18. Copies OS settings, application settings, e-mail, favorites, music, photos, documents, etc. Several “Transport” options: Connected: Network connect, USB Cable Disconnected: Removable media, CD/DVD, network share User reconciliation Drive reconciliation Plays nicely with UAC (administrator vs. user)

19. Analyze your portfolio of Applications, Web Sites, and Computers Evaluate operating system deployments or impact of operating system updates Centrally manage compatibility evaluators and configuration settings Rationalize and Organize by Applications, Web Sites, and Computers Prioritize compatibility efforts with filtered reporting Add and manage issues and solutions for your personal computing environment Deploy automated mitigations to known compatibility issues Send/Receive compatibility information to Online Compatibility Exchange

20. For more information – there is a 40 page whitepaper40 page whitepaper *Comparisons based on using the Sleep feature in Windows Vista on a typical Pentium 4 with a 17-inch CRT monitor. Environmental impact : Each PC left on when not in use results in over a half ton of greenhouse gas annually Ten PCs left on when not in use results in the equivalent of one more car on the road in terms of greenhouse gas contribution annually. For every 6 PCs left on when not in use, an acre of trees is required to sequester the greenhouse gas that is released due to generating the power to leave them fully on while not in use Windows Vista power saving features help reduce PC power consumption: Default settings optimized for best user experience and energy savings Centralized manageability of power setting Hybrid Sleep (on desktops) Improved sleep resume performance & reliability over XP

21. High Costs of Gathering Information Search Cost = $14,252 per Worker per Year (IDC, Hidden cost of information work, Apr 2006) New Ways to Work “…young workers often move seamlessly between platforms, starting a conversation on a social network, for example, and continuing it via text…workers expect to have access to their own information at work, and to work information at home” (CIO Insight: “Bridging the IT Generation Gap) The People Factor Younger workers bring a new set of expectations to the marketplace. The good news: IT may have some built-in advantages for meeting the challenge. (Society for Information Management) Mobile PCs yield positive ROI Mobile users work on average 3.2 hours per week more than desktop users (Global Analyst Firm) Corporate knowledge assets at risk 750,000 laptops lost or stolen in 2005 (Absolute Software, Cnet.com) End User Costs – 50% of the TCO 60-150 hours annually or $2300 average cost on average of end user operations and downtime (Global Analysts Firm)

22. March 2008 Worldwide Windows Client Operating Environments 2008–2012 Forecast: Windows Vista Momentum Picks Up Steam By Al Gillen “Forrester expects at least one-third of enterprises to begin to deploy Windows Vista enterprise wide by mid-2008 as more applications will be certified, hardware will be refreshed and ready to run Windows Vista smoothly, and price points will make compatible machines more affordable than they are today.” “Organizations' Windows Vista deployment plans generally are running late. With many Vista deployments set to begin in late 2008 or early 2009, and with Microsoft discussing the next release for late 2009, pressure will mount to skip Windows Vista entirely. We believe this is a risky proposition.” November 12, 2007 How Windows Vista Will Shake Up The State Of The Enterprise Operating System Wide-Scale Enterprise Deployments Of Windows Vista Will Start In Mid-2008 by Benjamin Gray Looking forward, we expect that 2008 will mark the beginning of a much stronger adoption curve for Windows Vista on the business side, especially now that Windows Server 2008 has launched.“ November 29, 2007 Don’t Skip Windows Vista by Michael A. Silver

23. Validate hardware performance against your intended application stack Validate hardware performance against your intended application stack Be sure to consider: Be sure to consider: Whether you have dedicated video RAM Whether you have dedicated video RAM Usage of Aero User Interface Usage of Aero User Interface Microsoft Office 2007 Microsoft Office 2007 Microsoft Office Communicator Microsoft Office Communicator Other 3 rd party applications Other 3 rd party applications 2GB of RAM (~$25 incremental cost at time of manufacture) 2GB of RAM (~$25 incremental cost at time of manufacture) 2 Ghz or faster processors 2 Ghz or faster processors Compatible graphics adapters Compatible graphics adapters Dedicated GPU Dedicated GPU 7200RPM hard drives 7200RPM hard drives

24. Technology acquired in May through acquisition of Israel based KidaroTechnology acquired in May through acquisition of Israel based Kidaro Will be incorporated into MDOP eta Q4 CY2008Will be incorporated into MDOP eta Q4 CY2008 Run Vista incompatible applications in an XP environment Redirect web requests to IE6 VM on user request or according to pre- defined administrator rules

25. System Center Virtual App Server System Center DEM Operations Manager 2007 Translating software inventory into business intelligence Enhancing group policy through change management Dynamically streaming software as a centrally managed service Proactively managing application and operating system failures Powerful tools to accelerate desktop repair ALERT: Application X has failed App Inventory Assets Manage Group Policies Virtualize and Stream Apps Monitor Crashes Repair Desktops Simplifying deployment and management of Virtual PCs NEW!

26. Profile (before) 1,350 PCs, on W2000 60 plus sites worldwide 20 images Shared PCs High level of support calls Major benefit drivers Easier deployment saves money Single image saves time Enhanced security keeps data safe Improved DT control saves support cost Savings: Easier deployment: US$30 per desktop Single image saves IT 60% of time required for image management Windows BitLocker™ and Network Access Protection reduce data security risk Great group policy control removes 75 support calls per week. “Windows Vista provides us with an enormous step forward at very low risk.” - Robin Johansen, Chief Information Officer

27. Questions

28. © 2006 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

29. Overall, high application compatibility in Windows Vista. However, these are the areas of concern. User Account Control (UAC) Windows Resource Protection (WRP) Internet Explorer 7 Protected Mode Windows Vista 64-bit Windows Filtering Platform Operating System Version Change Deprecations/GINA/Session 0 (High Impact/Low Frequency)

30. Allows Admin users to run securely Runs processes at lower privilege level Prompts for access Consent Prompt: Hit OK to continue (default) Credential Prompt: Enter password to continue Apps can be manually elevated Right-click, choose “Run Elevated” System watches for install programs Prompts rather than fail w/access violation Start, Run and Stay More Secure

31. View system clock and calendar Change time zone Configure secure wireless (WEP/WPA) connection Change power management settings Create and configure a Virtual Private Network connection Add printers and other devices that have the required drivers installed or allowed by IT policy Disk defragmentation is a scheduled background process Shield icon consistently marks what actions a standard user cannot do 31

32. Protects the system: files, folders, registry keys Only the OS can update protected resources Issues Replacing System binaries Writing to system registry keys Never replace Windows System files and registry keys Never repackage MS redistributables

33. Services run in their own private session Users no longer share the session with services Issues Services cannot directly interact with user desktop or applications Services with user interaction may hang as UI will not be visible Creating session, global namespace objects

34. Internet explorer runs with super low permissions IE cannot modify user files, registry keys! File/registry writes are redirected, visible from IE only Windows Messaging blocked Issues Controls that share data with external processes fail New prompts requesting user permission

35. New display driver model and desktop window manager New areas to test: Thumbnails Flip 3D Drag and drop Application Pop Ups High DPI Screen rotation Multi-monitor support New UI themes

36. SP1 includes all previously released security updates SP1 extends BitLocker encryption to all local drives, not just the partition with Windows on it SP1 expands compatibility with third-party security and malicious software detection by introducing the Kernel Patch Protection APIs on 64-bit versions of Windows Vista SP1 makes it easier to run as standard users, because now a non-administrator can invoke the CompletePC Backup application, provided that user can supply administrator credentials SP1 helps reduces future vulnerabilities by incorporating Secure Development Lifecycle Process updates Few High Severity Vulnerabilities than leading OS’s Slide 36