1. Santander UK Hertfordshire County Council Education & Skills Strategy Conference Thursday 21 st November Lorcan Seery

2. Today’s presentation Introduction A little about me Company Overview – Banco Santander/San UK Early in Career / Our opportunities Q & A session

3. Lorcan Seery Early in Career Manager, Santander UK 1989 - 1991 1991 - 2000 2000 - 2004 2004 - 2010 2010 to date Current Responsibilities Managing EiC for Santander Budgeting Stakeholder Relationship Staff Management

4. Santander Strength Corporate reputation Retail brand in the world Top Retail Brands 2012 World’s Best Bank By Euromoney magazine This is the third time the Bank has received this honour in the past seven years. 1 st Brand Finance

5. Geographic Diversification Strength: Balance between mature and emerging markets With significant shares in 10 major markets (data as of 31/12/2012) Share 5 : 12% Branches: 1,189 Customers: 15 mln UK 4UK 4 Share 1 : 13% Branches: 4,683 Customers: 15.0 mln Spain 4 Share 1 : 10% Branches: 667 Customers: 2.3 mln Portugal 4 Share 1 : 19% Branches: 504 Customers: 3.5 mln Chile Share 1 : 14% Branches: 1,170 Customers: 10.0 mln Mexico Share 1 : 10% Branches: 3,788 Customers: 27.3 mln Brazil Share 3 : 14% Branches: 296 Customers: 6.5 mln Germany Branches: 722 Customers: 1.7 mln USA Sovereign Share 1 : 9% Branches: 370 Customers: 2.4 mln Argentina Share: 9% Branches: 1,062 Customers: 5.8 mln Poland 2, 4 (1)Credits (2)Business total, including Kredyt Bank (3)Consumer term loans (4)Includes Santander Consumer Finance business (5)Includes all mortgage loans, UPLs, and SMEs

8. “Wehavethemosttalentedteam international banking” Emilio Botín Chairman Executives’ Convention, Ciudad Grupo Santander, February 1, 2013 ofprofessionalsin Chile 12,355 Mexico 13,954 Brazil 53,707 USA Sovereign 9,525 UK 26,186 Spain 31,438 Portugal 5,709 Uruguay 1,217 Argentina 6,805 Germany 5,844 Group employees: 186,763 (2012 data) Puerto Rico 1,654 Poland 12,065 Our Team

9. About Santander UK

10. Early in Career update – for information Background  The UK currently has 1.09 million unemployed, young people.  All employers are under increasing pressure to provide work experience and job opportunities to help get young people into work.  YTD Santander has hired 1533, 16-24 year olds, as part of our BAU resourcing activity but we want to do more..  Increase the potential & capability of young joiners by transferring a proportion onto EiC programs Santander is committed to supporting the communities in which we live and the youth employment agenda

11. Graduates School Leavers A’ships Development Committees & Targeted Talent Future Leaders Programme Work Experience Industrial Placement Interns Social Recruitment Trainee Ships Discovery Days BAU Financial Services Skills Foundation SME EiC Pipelines EiC Delivery Model EiC Programs Global initiatives

12. Santander UK Progress Increased appetite for EIC opportunities within Santander Currently have strong links with LEP partners externally and internally Enhanced partnership with In-house CSR team to create meaningful opportunities Already working on a strategy to effectively work with BIS networks nationwide Joined forces with other large banks and financial institutions to champion Financial Service Trailblazer Apprenticeship progress Awarded Youth Friendly Employment Badge illustrating the continued commitment to young people and employment

13. Apprenticeship Overview 489 apprenticeship start ups in Santander to date Target group 16-24 years of age Apprenticeship commencement from day 1 Permanent contract from day 1 Increased apprenticeship no’s for 2014 Variety of frameworks

14. Work Experience/Schools Progress Offering formal WE programme in 2014 600 opportunities nationwide over next 2 years All WE candidates to receive benefits for their time Targetting specific schools and colleges Discovery Days – Parents & Children Provide skills sessions to enhance employability Assist in transition from education to employment

15. Thank you for your T:ME Thank you for listening Any Questions?

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